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Identifying new customers and generating revenue through sales prospecting is an essential part of business growth. Yet, it can be a challenging task that involves identifying the right prospects, determining the most effective strategy to connect with potential clients, and maintaining multiple channels of contact. To address these challenges, Ringover, a VoIP phone provider, has introduced Cadence, a multi-channel sales prospecting solution that helps small and medium-sized enterprises (SMEs) streamline their sales procedures and improve the effectiveness of their teams. Empowering sales teams with Cadence With Cadence, sales teams can create customized communication sequences for each type of prospect, such as calls, emails, SMS and LinkedIn messages. This approach allows sales personnel to communicate with clients across numerous channels, increasing the likelihood of a successful connection. Ringover’s sales prospecting tool was built by sales teams for sales teams in order to streamline the entire process of finding new…

Ringover, a VoIP service provider, has launched Cadence, a multi-channel sales prospecting product for SMEs. Cadence focuses on the three pillars of a compelling sales strategy: work facilitation, prospecting process optimization and team performance enhancement.   Customers like to be engaged through an increasing variety of communication channels, such as social media and email. In order to achieve this, sales agents must continually look across different channels, making it challenging to manage business processes. Cadence is Ringover’s response to solving this significant issue.   Using a simple interface, Cadence completely automates the sales prospecting process. With the help of this application, sales staff can design unique communication sequences for each type of prospect, including calls, emails, SMS messages and LinkedIn messages. This solution entails entering prospect information and determining which channel of communication will be utilized to reach the prospects, and when they will be contacted. This simple, yet efficient…

O2 UK to use OpenRAN to improve indoor connectivity O2 has tested Vilicom’s OpenRAN technology to make it cheaper for businesses to get 4G and 5G indoor coverage. Vilicom, together with cloud network provider Mavenir, offers the virtualized OpenRAN-based connectivity-as-a-Service (CaaS) platform. O2 said it was the first operator to test the platform and said it was doing so well, that they will connect the trial version to their live network next year. O2 is of the opinion that the virtualized platform would lower indoor cellular network costs and space needs, which it said would become very important to UK PLC after the coronavirus. Read more at: https://tinyurl.com/y4aepnko A peek into Microsoft’s edge compute ambitions Judson Althoff, Microsoft’s EVP of Worldwide Commercial Business, unveiled some of the company’s ambitions at a UBS Global TMT virtual conference. According to Althoff, Microsoft is increasingly introducing edge computing capabilities. Some of the uses…

The work environment is one of the factors that is considered to have a significant impact on an employee’s performance. Unhealthy working conditions can easily lead to stress, reluctance to work and delays. Being in the telecom sector where employees spend a considerable part of their lives in the workplace, it is very important that the team members feel happy, comfortable and motivated in this space in order to promote maximum productivity and ensure a high quality of job execution.

Microsoft to continue talks to buy TikTok from ByteDance Microsoft has announced that it is prepared to continue discussions for the acquisition of popular short-video app TikTok from Chinese internet giant ByteDance. In a statement, the company said that it is committed to acquiring TikTok “subject to a complete security review and providing proper economic benefits to the United States, including the United States Treasury.” Microsoft made the statement following a conversation between its CEO Satya Nadella and US President Donald Trump. The company said it would ensure that all private data of TikTok’s American users is transferred to and remains in the United States. Read more at https://tinyurl.com/y69w8a4b Samsung’s Galaxy Z Fold 2 is official, comes with a ton of improvements Samsung has officially introduced a range of new premium mobile devices at its Unpacked 2020 event live streamed from Korea. Among others, the company is launching the Samsung Galaxy…

Yeastar Information Technology, a leading provider of cloud-based and on-premises VoIP PBX systems and VoIP gateways for small and medium-sized enterprises (SMEs), has announced that its S-Series VoIP PBX, Cloud PBX, and K2 IP-PBX can now fully integrate with Microsoft Teams collaboration hub in Office 365. This integration enables Teams users to make and receive internal and external calls directly on the Teams App. Moreover, users can now access regular extensions on the Yeastar PBX system and enjoy a variety of advanced calling features. In a statement to the press, Yeastar said that the Yeastar PBX system is an award-winning UC-enabled VoIP phone system designed for SMEs, and seeks to help the enterprise do more with less effort. Yeastar’s solution will provide Teams users with an easy, quick and cost-effective way to integrate the business phone system with Teams without any disruption to their existing phone service. According to the company, Teams users…

Telefonica offers IoT, blockchain and AI technology to support start-ups in Spain, Germany and the UK Telefonica has launched its ‘Activation Programme’, a new initiative designed to help start-ups and SMEs in Spain, Germany and the United Kingdom to accelerate their business via IoT, blockchain and AI technologies. The global telecom giant said it will provide selected start-ups with access to its proprietary technology platforms free of charge for a period of six months. Irene Gomez, director of Connected Open Innovation at Telefonica, said, “Collaboration is more important than ever, which is why at Connected Open Innovation we want to help start-ups scale by giving them access to our technology platforms through the use of APIs, which are free, agile and simple.” Read more at https://tinyurl.com/y7n5f9cp T-Mobile customers can send RCS messages to Android users worldwide T-Mobile US, one of the largest providers of wireless voice and data communications services…

Gamma Communications, a rapidly growing provider of communications services to the UK business market, has announced  its acquisition of Telsis Communication Services, a UK-based developer of unified communications-as-a-Service (UCaaS) products for small to medium-size enterprises (SMEs). Gamma anticipates that this acquisition will bring the right combination of specialist development skills and engineering expertise, thus helping the company to achieve its strategic goal of becoming a leading UCaaS campaigner. Andrew Taylor, Chief Executive of Gamma, said, “We’re really pleased to announce the acquisition of Telsis. The development skills they have are core to Gamma’s UCaaS strategy and we plan to enhance our existing engineering teams to provide more resource to accelerate our existing roadmap. We look forward to working alongside the Telsis team as we continue to grow Gamma and capitalise on the opportunities ahead.” The transaction, the value of which is estimated between GBP 2 to 3 billion, follows…

To improve emergency services and to better locate callers, The European Commission has approved a regulation that will require new smartphones to include satellite and Wi-Fi location. The integrated chipset with Global Navigation Satellite System (GNSS) must deliver access to the EU’s satellite system Galileo, which provides accurate positioning and timing information. Currently, most emergency services are faced with the challenge of only being able to locate troubled mobile callers within an area of several kilometers. However, the proposed use of satellite and Wi-Fi systems will enable 112 emergency number callers to be located within a range of less than 100 meters. Galileo-enabled devices receive signals for positioning, navigation and timing. This satellite system has been servicing around 400 million users, and this summer the system was supplemented by four more satellites, which were successfully launched from the European spaceport. Every additional satellite steadily improves Galileo’s performance, and,…