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The first 1TB storage chip for smartphones from Samsung

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This week, the tech giant Samsung officially introduced the industry’s first 1 TB embedded Universal Flash Storage (eUFS) chip for smartphones. The terabyte-sized native storage solution will considerably enrich the company’s mobile devices, eliminating the need to install additional microSD cards for handling large capacities. Samsung has already begun mass production of the storage chip, however there is no clear indication of when they will be installed in smartphones. “The 1TB eUFS is expected to play a critical role in bringing a more notebook-like user experience to the next generation of mobile devices,” said Cheol Choi, Executive vice president of Memory Sales and Marketing at Samsung Electronics. “What’s more, Samsung is committed to assuring the most reliable supply chain and adequate production quantities to support the timely launches of upcoming flagship smartphones in accelerating growth of the global mobile market.” The new eUFS memory chip measures the same…

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Google Voice to be rolled out with VoIP

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Google Voice is finally getting an update with the addition of Voice over Internet Protocol (VoIP), honoring the company’s commitment made in 2017 to make improvements to the application. Social media apps such as Facebook and Instagram have already been using VoIP carried over Wi-Fi or mobile data for voice calls in private or group messages, enabling communications between users through voice messages and video calls. Google Voice has been functioning as a phone call relay system, forwarding calls through another number. However, the app has never used VoIP for carrying traffic, and has been constrained to providing traditional phone connections. There is another Google messaging app, Hangouts, that facilitates audio chat between mobile devices over WiFi. However, this app is intended more for personal use rather than for professional engagements, and a Hangouts Dialer plug-in is required to be able to place calls within Hangouts app. Scott…

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Improving technical support for VoIP providers

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The technical support team plays a critical role in a VoIP business, being the initial reference and contact point for customers experiencing technology-related issues. In addition, these important employees are responsible for analysing and resolving system failures and outages, product installation errors, user enquiries and any other technical problems that prevent customers from using an application or service. There is a wide and diverse range of possible technical issues that can occur, depending on the type of telecommunication services provided. Nevertheless, some of the most common VoIP connectivity concerns are audio quality, caller-ID problems, the dropping of calls, and post dialling delay (PDD). Studies reveal that passing on valuable technical advice or providing substantial assistance to customers is the number one method for telecom companies to improve the user experience for their products and services. At voip.review, we have summarised some relevant ideas for VoIP providers to…

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A cutting-edge project from China Mobile – the Blockchain water purifier

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China Mobile, one of the largest state-owned telecommunications companies in that country, has designed a water purifying device powered by blockchain, thus making an explicit statement that blockchain technology is not something extraneous and out of this world, but is a beneficial high-tech solution that may be advantageously applied to ordinary household appliances. The Product Market Director at China Mobile IoT, Xiao Yi, stated: “Our goal is to also attract those who are not in the cryptocurrency or blockchain community, who may have heard of this technology but not necessarily understand it. To embrace a more mainstream adoption, we need to turn something that appears professional into something that’s very ordinary.” The Internet of Things (IoT) division within the company has developed a product with a built-in computing chip and an IoT module.  This innovative gadget collects applicable user data related to consumer behaviour habits and shares it…

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The first 5G live TV broadcast by SK Telecom

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The 1st of January, 2019 saw the first live TV broadcast of the annual Bosingak bell-ringing New Year’s event over a 5G commercial network. SK Telecom, a South Korean wireless carrier, took advantage of the festive opportunity and offered a live, 11-minute broadcast of the country’s largest celebration in Seoul. High-definition footage on an entertainment channel XtvN showed the New Year’s countdown ceremony, the bell-ringing event and interviews. “With today’s successful live TV broadcasting over commercial 5G network, SK Telecom ushers in a new era of 5G-based media services,” said Choi Nak-hoon, Senior Vice President and Head of 5GX IoT/Data Group of SK Telecom. “In this new era, individual creators will be able to provide high-quality live broadcast anytime, anywhere, via 5G smartphones.” SK Telecom commercialised its 5G network in December 2018, accompanied by a ‘T Live Caster’ app. The solution was developed over a period of four…

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All smartphones in EU to include Galileo satellite compatibility

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To improve emergency services and to better locate callers, The European Commission has approved a regulation that will require new smartphones to include satellite and Wi-Fi location. The integrated chipset with Global Navigation Satellite System (GNSS) must deliver access to the EU’s satellite system Galileo, which provides accurate positioning and timing information. Currently, most emergency services are faced with the challenge of only being able to locate troubled mobile callers within an area of several kilometers. However, the proposed use of satellite and Wi-Fi systems will enable 112 emergency number callers to be located within a range of less than 100 meters. Galileo-enabled devices receive signals for positioning, navigation and timing. This satellite system has been servicing around 400 million users, and this summer the system was supplemented by four more satellites, which were successfully launched from the European spaceport. Every additional satellite steadily improves Galileo’s performance, and,…

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What is an API and how can it be used?

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The abbreviation API stands for Application Programming Interface, a phrase which is not particularly self-explanatory to those who have not yet had the chance to delve into the world of APIs. voip.review will provide a concise and easy to understand explanation of APIs for you. Basically, an API is a software-to-software interface that allows different computer systems and applications to communicate and share information, according to a set of rules embedded in the API. To put it another way, the API is a Programming Interface for developing Applications. The provider of the API publishes a set of rules defining how third party software programs should interact with their piece of software, listing a bunch of operations that developers can use, along with a description of what each operation will achieve. APIs deliver tremendous advantages to the technology industry, mainly because they allow for the rapid development of software products using…

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Yahoo releases an all-purpose Android app

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Verizon Media Group has announced the launch of a new Yahoo app, available for iOS and Android. This multi-purpose app serves as a daily guide, providing breaking news, weather forecasts, the latest sport updates and much more. It creates a personalized information hub for the user, and is an effective amalgamation of the company’s other products, such as Mail, Search, Newsroom, Finance. One can watch the latest and most popular videos from across the Yahoo network in the Watch tab, where Yahoo editors provide daily content. The app includes a flexible sign-in with a Yahoo Mail account or a non-Yahoo email address, including Gmail, Outlook and AOL. If the user location data is enabled on the mobile device, it is possible to take advantage of coupons for local retail outlets, cafes and restaurants. There’s also a “Deal of the Day” from partners such as eBay, as well as the ability…

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Why do businesses need vanity numbers?

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Nowadays, there is a strong movement towards online marketing. However, the phone number will always remain an essential business identifier, and is often the first real contact that a customer has with a business. A vanity number has been proven to be an effective technique for making the right impression with your customers and adding visibility to your company, forming an integral part of a successful company branding strategy. What is a vanity number? A vanity (also called ‘golden’ or ‘special’) number spells out a specific word or a phrase when using a phone dial pad, or consists of a distinct sequence of digits, such as repeated digits or special number combinations. These are easy to remember phone numbers, such as 1-800-LAWYERS, 1-212-NYPIZZA, or 1-888-2477777. If you are in the process of considering a vanity number for your business, voip.review is here to help you make up your mind by…

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BITĖ launches a new cloud-based call management solution based on the phone.systems™ platform

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The Lithuanian mobile operator BITĖ has launched a new Smart call management service oriented towards its business customers, delivering full PBX services to mobile users. While cloud-based PBX services are now generic, BITĖ’s Smart call management service has fulfilled their specific and innovative requirement that the solution must be delivered over the standard mobile voice network, and should not require data services or the use of an app on the mobile device. The result is a seamless, simple-to-use, fully featured and high availability business voice service, accessible from any mobile device and being operating system agnostic. The solution architecture enables instant deployment of phone system extensions without any action required by the end users (business employees), eliminating the time and effort required by the business IT department and BITĖ’s customer service to configure, manage and support the service. “Phone calls constitute an essential and integral component of all…

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