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Telecom News

BICS launches a Local SMS Firewall

By Rugile Bertule July 20, 2018

A leading communications solutions provider, BICS, has announced the release of their Local SMS Firewall, a fully managed end-to-end platform that helps operators protect and optimize their SMS traffic and revenues. This Local SMS Firewall oversees both A2P and P2P activities, and filters messages for unbillable traffic, thus preventing any loss of income. According to BICS, the introduction of their Local SMS Firewall was a natural reaction to the rapidly increasing number of A2P use cases and the demand for customer engagement. With mobile operators applying extra effort to boost customer satisfaction and taking advantage of A2P SMS opportunities, the new platform is a perfect tool for minimizing the decrease of revenue caused by traffic bypass. “BICS is dedicated to aiding operators in monetizing their SMS assets. SMS aggregators are always going to look for new ways to disrupt the industry, but with solutions like BICS’ Local SMS Firewall, the…

Telecom News

Vodafone Ukraine launching 4G on 1 July

By Rugile Bertule June 28, 2018

The mobile operator, Vodafone Ukraine, intends to launch their 4G network for the 1800 MHz band on 1 July, 2018. The expansion of the 1800 MHz band network will allow Vodafone to cover a wider territory, enabling access for millions of Ukrainians to 4G mobile Internet. This fourth generation service will be available in 50 settlements across 10 main regions of Ukraine: Kiev, Dnipropetrovsk, Kharkiv, Zaporizhzhia, Odessa, Mikolayiv, Poltava, Sumi, Kirovograd and Kherson. Besides the advantage of wider coverage, Vodafone is excited about the higher speed, improved connection stability and faster network response times for their mobile users. The other two major Ukrainian operators, LifeCell and Kyivstar, who won the 1800 MHz 4G LTE mobile license along with Vodafone at an auction held this March, will also be introducing similar services in early July.

Telecom News

How 5G might be a burden for Telecom companies stocks…

By Jonathan Simon May 16, 2018

The investment required to upgrade a network to support standalone 5G technology is important. JP Morgan think this is the reason why Telecom companies stocks did not do so well last year. There is a serious concern that the investment might not be as effective as expected. The lack of return put an important shade on some valuation for some asian (China, Japan and South Korea) and Australian telecommunications stocks. Those worries could be explained as the daily applications and advantages of 5G technology are yet to be seen and to be invented. James Sullivan,head of Asia ex-Japan equity research at J.P. Morgan explained “It’s not really about faster download speeds,” he said. “It’s about internet of things, autonomous vehicles and things of that nature for which no one understands a monetization case for networks yet.” 5G will not only be customer centered but also will help companies in processing…

Telecom News

Agreement between T-Mobile and Sprint to merge… if regulators agree !

By Jonathan Simon May 2, 2018

After months of battle and negotiations, the third and fourth largest wireless carriers in the U.S.A. finally agreed on a merger. The fusion between the two companies is one of massive proportions in terms of capital and clients, as it will be a $26 billions all-stock deal and will concern 127 millions customers. The main goal of this deal is to give birth to a strong opponent to AT&T and Verizon. Actually, the announcement might be due to T-Mobile’s fail to acquire a company called Straight Path a year ago, that focuses on providing technology, in the 28 GHz z to 39 GHz millimetre wave spectrum. Verizon, who won the bid gets an advantage in the 5G market. In order to be competitive in this new 5G technology the merger became necessary. T-Mobile and Sprint tried to merge 7 years ago, in a much different environment and the failed, as…

People & Interviews

Communicating with the world: Lina Zaboras, CEO of DIDWW

By Gideon Hack January 30, 2018

Fundamentally, Lina Zaboras is a people person. First thing every morning, the CEO of DIDWW devotes her time in walking through the company offices and taking the pulse of the team, because, as she says, “to us, relationships are everything, and only by developing personal connections, can we make a difference.” DIDWW views its staff as the distinction that makes the company successful. “We don’t see ourselves as producing products; rather, our people develop solutions,” Zaboras points out. “Almost every customer has very individual requirements, and it’s only by having dedicated and knowledgeable staff who can properly understand their challenges, that they can be confident of receiving a communications solution that will meet their needs.” Lessons learned outside the business Lina Zaboras’ appointment as the CEO of DIDWW was somewhat unusual. While she had ample skills and determination to take the business forward, her professional background in languages and education was very far…

Guides & Tips

How to Choose a Cloud PBX Provider

By Gideon Hack December 20, 2017

When using a cloud PBX, customers have access to advanced features and enterprise-level functionality, while enjoying reduced infrastructure costs and minimized system administration concerns. However, you should diligently compare providers to ensure that you do not subscribe to a service that does not fit your needs and goals. This article lists some points to consider before committing to any hosted PBX phone service provider and should assist you in choosing a service that meets your communication needs. Are my feature set requirements satisfied? Before you start looking for a provider, you must compile a list of features that are essential to your business model and operational requirements, and also consider what features you might need in the future. In many cases, the cloud PBX provider charges for a specific set of features, or bills on a per-feature basis. Therefore, it may be useful to differentiate between “must have” features, and…

Guides & Tips

How to Choose the Best Softphone for You

By Gideon Hack November 27, 2017

Well-designed software and plentiful features are essential to having the best softphone: effective and useful. This is especially true of the user interface (UI), where all the necessary functions must be displayed front and center, smoothly integrating voice operations with the workflow processes. In many cases, the softphone is designed to resemble a traditional telephone, with a display panel and buttons for user control, very much like a standard phone interface. Over and above the importance of the user interface, there are a number of factors to consider when choosing the right product. We will discuss these factors in order to assist you in making an informed decision in selecting the best softphone. Cost There is a wide range of both free and paid softphones. In many cases, vendors offer a free, limited-feature version of their paid products. If you wish to use the free version, then you should carefully evaluate this…

Telecom News

What is VoIP Technology? Definition by VoIP Review

By Carlota Vilalva November 15, 2017

It would seem quite strange if, by now, you haven’t heard the term VoIP or VoIP technology before, considering it has been named nothing less than the most successful technology of the last decade! If you indeed aren’t familiar with it, chances are big you’re already using it without knowing. And if you are aware of the term, but don’t know what it is or what it means, you’re in the right place. Meaning Voice over Internet Protocol, VoIP is a revolutionary technology that delivers voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. In more simple words, it is an alternative and cheaper way of making and receiving phone calls. Other terms such as Internet telephony, broadband telephony, and broadband phone service specifically refer to the supply of voice, fax SMS, voice-messaging and other communication services over the Internet, instead of via the PSTN (public switched telephone network). How does VoIP…

Best VoIP Books for Consumers

By Gisele Dahis November 14, 2017

Are you interested in the VoIP industry and want to learn more about VoIP? There are plenty of VoIP books out there that come in all sizes and some more technical than others. There are volumes that provide a simple straightforward review of VoIP, others cover the use of VoIP for both home and business networks, and a few of them even discuss security issues relating to voice and data networks. There is also a good deal of guides that explain how to evaluate, select, and install VoIP systems. But if you’re not crazy about looking and analyzing through hundreds of technical large VoIP books before finding the one you need, check out the list of our 10 favorite VoIP books for consumers. The Best 10 Books on VoIP VoIP For Dummies: By Timothy V. Kelly Low-cost and written in a clear and engaging way, VoIP For Dummies is one of…

Telecom News

OrecX Turns Call Recording Feature into a Platform

By Carlota Vilalva November 9, 2017

“This call may be monitored and recorded for record-keeping, training and quality-assurance purposes,” is a message that probably all of us have heard before when calling a contact center. But once an agent answers the phone, we immediately forget that we are being recorded, after all, we will most likely never hear that call recording. For the Contact Center, on the other hand, that recording is extremely useful. It allows business to collect and analyze a set of data that enables them to improve and optimize their service. However, there is much more to call recording than the eyes can meet. Steve Kaiser, Co-founder and CEO of OrecX Open Source Recording, shows us that it is not only a great feature available thanks to Business VoIP and the Cloud, but a powerful tool to boost your business. Why do businesses use call recording? Businesses are aware that nowadays customer experience…