The first VoIP (Voice over Internet Protocol) services were launched in 2004, and since then the technology has come a long way with new VoIP features being added each year. VoIP allows users to make and receive free voice and video calls from and to anywhere over the Internet. In recent years VoIP providers have discovered increasingly innovative uses for VoIP technology that are helping all size businesses to be more productive, scalable and cost-efficient simultaneously. Here are the five innovative VoIP features that your business should consider: 1. Interactive voice recognition Whenever you call a company and are greeted by a pre-recorded voice asking you to select the reason for your call, it means company uses an interactive menu based on a VoIP system. Interactive VoIP menus have integrated this voice recognition software to provide a more intuitive means for users to choose options. Very soon, you will be…
Since VoIP (Voice over Internet Protocol) technology has been commercially available, most of the marketing and promotion surrounding its features have been aimed at front-office staff and managers.…
VoIP (Voice over Internet Protocol) technology and VoIP services has allowed telephone operators to provide low-cost communications services in an ever-changing and developing global market. With VoIP technology,…
Amazon announced at a press conference that the Echo Connect, a device that uses Alexa – Amazon’s voice-activated digital assistant – can turn your home phone into a…
According to the American Cable Association (ACA), small VoIP providers may struggle to meet the technology demands of the Federal Communications Commission’s (FCC) proposed robo calling solution plan.…
The term net neutrality, which pops up in Internet debate every few years, is the belief that all data on the Internet should be treated the same way…
Last Wednesday, 225 Chinese nationals believed to be involved in a fake operation using Voice Over Internet Protocol (VoIP) were arrested in Phnom Penh, capital of Cambodia. According…
Whether you are a newcomer in the business world or an established business owner that is struggling to maintain efficiency, low operation costs, and a strong phone system,…
Everyone that has experienced the impeccable voice quality of landline phones has certainly complained, at some point, about the quality of the sound during VoIP calls. Since the first…
When we talk about the future of corporate communication networks, most experts point to VoIP technology as the future. However, many companies still opt for older platforms that,…
