One of the main benefits of business VoIP is that it offers a much wider selection of features compared to the traditional phone network. Since VoIP technology has no physical limitation or hardware necessary to start a new feature like PSTN does, it can deliver the best low-cost enterprise features with a fraction of the hassle. But it’s no surprise that with so many features available, some really good ones can go unnoticed or are simply underused by most users. The best example of these features is Virtual Numbers, a unique and powerful tool that not all businesses understand how much it can benefit them in the long term. So what exactly is a Virtual Number? Also known as DID (Direct Inward Dialing), a Virtual number is a telephone number that is not directly associated to a telephone line and can be assigned to any device such as a hardware…
Are you part of the VoIP industry or just interested in the subject? Are you wondering what the VoIP market is up to? Do you want to keep…
VoIP developers and engineers provide all the necessary VoIP solutions to the telecommunication industry. These professionals bring on board the right ideas, experience, and expertise thus delivering answers…
Few have contributed as greatly to the open-source world of VoIP and telecommunications as Mark Spencer. Faced with financial obstacles, he did what any good leader would and…
Telecommunication has changed significantly since Alexander Graham Bell’s created the first practical telephone model in 1876. While there have been changes in design, function, features and much more,…
With the rate at which the VoIP industry is expanding, there is no doubt that everyone has heard of the term softphone in recent years. Even though most people…
Call centers are at the front line of customer service and are expected to run at peak efficiency while maintaining a high call volume. There are many challenges…
Well-designed software and plentiful features are essential to having the best softphone: effective and useful. This is especially true of the user interface (UI), where all the necessary functions must…
The VoIP industry is booming, and this has created a significant demand for DID (Direct Inbound Dialing) services and choosing a DID provider has become harder. Very often,…
If you take a special interest in technology, then you’re part of a group of people that we call Generation T. Your need for information and data is increasing…
