SIPPIO, the global leader in voice enablement, has today announced a powerful expansion of its Microsoft Teams Phone service at the Channel Partners Expo in Las Vegas. The new solutions offer advanced reporting, call recording, AI-driven insights, and integrated messaging, elevating the Microsoft Teams Phone experience for businesses worldwide.
Austrian mobile operator, Spusu, underscores its commitment to human-led customer service, asserting the decision as a response to positive customer feedback. Meanwhile, contrasting strategies are evident, as Vodafone pioneers AI-based customer service technology.
In a significant move to ensure the smooth transition of landline services to Voice over Internet Protocol (VoIP), the UK government has announced an expansion in the roster of telecommunications companies committed to safeguarding vulnerable customers. The initiative, led by the Department for Science, Innovation and Technology (DSIT), now includes Openreach, CityFibre, and several others, alongside initial participants like BT and Virgin Media O2.
Singtel, a leading telecommunications company, has unveiled a groundbreaking suite of digital security solutions aimed at combating online fraud. This initiative leverages network Application Programming Interfaces (APIs) to authenticate digital identities efficiently, marking a significant step towards enhancing the security of online transactions.
Deutsche Telekom and the satellite company Viasat have recently enhanced in-flight internet connectivity for flights to and from Cyprus by activating three new ground stations. These stations are part of an expansion that strengthens the European Aviation Network (EAN) in the Eastern Mediterranean, bringing the total to 300 ground network antenna sites across Europe.
Vantage Data Centers, a large-scale data center specialist, has achieved a pioneering financial transaction in Taiwan, acquiring a $64 million loan from CTBC Bank and Cathay United Bank. This monumental move, to establish a significant data center in Taipei, underscores a transformative shift for Taiwan into a crucial digital infrastructure hub.
Mobile Experts released a report on the growth of Private LTE and 5G in sectors like offices and schools. EnGenius launches the EOC655 series for outdoor connectivity, designed for smart cities and public safety. UK Altnets have urged the government for harsh penalties against fibre infrastructure vandalism. Klika Tech won the 2024 IoT Global Awards in the “Smart Cities, Government & Utilities” category.
The 5G Open Innovation Lab (5G OI Lab) has officially introduced eleven new startups from around the world to its Spring program, marking the beginning of its fifth year in operation. The 5G OI Lab has become a beacon of innovation and technological progress in the 5G and Edge technology space, supporting a total of 129 startups since its inception. These startups have collectively raised over $2.23 billion in venture capital, thanks to the support of industry giants like AT&T, Comcast, Microsoft, and Intel, among others.
Singtel has made another divestment, selling a fractional 0.8% stake in India’s Bharti Airtel for approximately $711 million. It’s a part of Singtel’s ongoing strategy to transition from traditional telco operations to fully digital-based operations.
Based on Enreach UP solution, EUPCloud is a fully managed secure solution hosted by Enreach. Partners no longer have to worry about managing updates and hosting the solution, and can focus solely on packaging and marketing their own branded offering. EUPCloud covers all existing use cases of unified communications.
