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Telecom News

FCC urged to stop unwanted text messages

By Aiste Kryzanovske December 15, 2022

A group of consumer and privacy organizations, including the National Consumer Law Center and the Electronic Privacy Information Center, are urging the Federal Communications Commission (FCC) to deny petitions aimed at allowing unsolicited bulk text messaging. The organization, which is made up of numerous telephone users from all around the country, feels that enabling such unwanted messages would be detrimental to customers. In response to a proposed rulemaking in November 2022, some individuals have urged the FCC to allow businesses to send unwanted mass text messages to consumers without their consent. This would result in a rise in unwelcome texts, such as bothersome surveys, recurrent political messaging, and pestering debt collection requests. The FCC not taking action would be detrimental to customers, as they would lose their capacity to filter out undesirable messages. The groups representing telephone subscribers are also requesting the FCC to release interpretations of the…

Telecom News

SkySwitch adds Contact Center functionality to its platform

By Aiste Kryzanovske December 14, 2022

SkySwitch, a white-label Unified Communications-as-a-Service (UCaaS) provider located in the United States, has added a new robust Contact Center capability to its platform. SkySwitch is a full-featured, integrated solution for resellers. The company provides MSPs, VARs, telecom agents, interconnect ISPs and WISPs with a cloud-based voice platform that they can brand as their own. The SkySwitch Contact Center effortlessly interacts with the SkySwitch UCaaS reseller platform, enabling a single billing and no setup fees for partners, while expanding on basic call center operations to provide advanced capabilities. The SkySwitch Contact Center helps SkySwitch partners fulfill the increasing demand from small and medium-sized businesses for contact center applications. The system offers businesses cutting-edge communication capabilities that integrate real-time call data with SMS, text-to-speech, chat, chatbots and social integration to help these companies make better business decisions. The SkySwitch Contact Center solution also provides white-label partners with an…

News Roundup

A quick roundup of the news in Telecoms | Week #49

By Aiste Kryzanovske December 9, 2022

TextNow to pay off $50,000 worth of phone bills TextNow, a mobile app that provides free cellular and WiFi-enabled phone service, said that it will start the holiday season by paying off $50,000 in phone bills owed by selected phone company customers. The company is aiming to promote consumer knowledge that they may cancel their pricey phone service subscriptions. TextNow has identified individuals who are in great need, such as single parents, veterans, students, and people impacted by job loss, sickness, injuries, or recent losses. Read more at: https://tinyurl.com/yckux44v Cisco releases its annual Security Outcomes Report This week saw the release of Cisco’s annual Security Outcomes Report. 62% of the companies questioned reported having encountered a security incident that affected their business in the last two years. Ransomware occurrences, outages, and network or data breaches were the most common types of incidents. Security resilience is a top issue for 96%…

Telecom News

Pure IP now a certified Webex Calling provider

By Aiste Kryzanovske December 6, 2022

Cisco’s cloud-based phone system, Webex Calling, has certified Pure IP, a global supplier of business voice communications, as a calling provider through Cloud Connect for Webex. Now, customers have the option to enable Cloud Connect for Webex Calling using Pure IP. Pure IP’s robust worldwide voice network will be used for calls, enabling PSTN replacement services for Webex clients. A variety of complimentary services, such as Managed SBCs and legacy device integration, will also be available to customers. The Webex Calling solution from Pure IP is offered as a fully managed phone solution with round-the-clock technical support and a range of online administration tools. The solution makes use of direct connections between Pure IP’s cloud-based voice network and Webex Calling. Pure IP offers a variety of deployments through the program, including basic calling situations, large-scale Dedicated Instance migrations, and challenging, high-volume Webex Contact Center deployments. Webex Calling…

News Roundup

A quick roundup of the news in Telecoms | Week #48

By Aiste Kryzanovske December 2, 2022

Orange to cut down energy use by deploying 5G Orange claims to be on a mission to alleviate strain on Europe’s energy networks. The corporation asserts that it can save energy and is doing this by introducing the latest generation of technology, in particular 5G. All of this effort is being applied in order for the company to achieve net-zero carbon emissions by 2040. Deploying 5G is cited as a crucial component of this undertaking. Read more at: https://tinyurl.com/4zmnpfce FCC bans all Huawei and ZTE equipment The sale and import of equipment produced by Chinese manufacturers Huawei and ZTE has been banned by the US Federal Communications Commission (FCC). Dahua Technology and Hangzhou Hikvision Digital Technology, as well as radio equipment producer Hytera Communications Corp., are also banned. According to the FCC, these suppliers pose a threat to national security in the United States, and their technology may potentially be…

Telecom News

DIDWW SIP trunking empowers Air Serbia’s voice comms through Avaya Aura platform

By Aiste Kryzanovske December 1, 2022

Air Serbia, the national airline of the Republic of Serbia providing scheduled, seasonal and charter flights to over 70 destinations, has formed a strategic alliance with DIDWW, a global telecoms operator offering premium quality VoIP and SMS communication services for businesses. The Serbian airline is using DIDWW two-way SIP trunking for its corporate communications, along with the Avaya Aura® Communication Manager. This partnership with DIDWW allows Air Serbia to expand its local and international communications by using the powerful DIDWW SIP trunking service. This solution offers virtually unlimited call capacity, flexible VoIP trunk configuration options, and truly local premium quality calling. The two-way SIP trunking service enables the airline to access the PSTN in more than 80 countries, providing the company with an extended global reach and a high standard of reliability and availability, as well as access to local routes with guaranteed CLI (Calling Line Identification). “As…

Telecom News

The Final Integrated Satellite Test for the ViaSat-3 is complete

By Aiste Kryzanovske November 29, 2022

The ViaSat-3 Americas satellite has completed its Final Integrated Satellite Test (FIST) and has now advanced to the Flight Final phase of integration, where it is undergoing final build-up for its flight configuration, according to the satellite communications provider Viasat. The satellite had previously passed mechanical environmental testing and thermal vacuum testing, which replicated vacuum and extreme heat and cold temperatures in orbit, where the satellite is projected to operate for the next 15 years. FIST is intended to test all of the satellite’s payload and bus systems to ensure they perform correctly after the pressures of mechanical environmental testing, which simulates the spacecraft’s launch. Following the mechanical and thermal strains of the previous test phases, FIST confirmed that the satellite continued to function as intended. The Ka-band satellites of the ViaSat-3 class are anticipated to offer the finest bandwidth economics in the sector with significant flexibility…

News Roundup

A quick roundup of the news in Telecoms | Week #47

By Aiste Kryzanovske November 25, 2022

SK Telecom’s metaverse platform launched in 49 countries SK Telecom has expanded the reach of its “ifland” metaverse platform into 49 additional nations, thereby outstripping the reach of Meta’s Horizon Worlds. SKT says that 12.8 million people have used ifland in total. Currently, the platform is only available in English, Chinese, Japanese and Korean. DoCoMo, a Japanese telecommunications company, is one of SKT’s local partners. Recently, the two businesses decided to work together on technology and content for the metaverse. Read more at: https://tinyurl.com/2bt5a8kf CMA to investigate Apple and Google’s browser duopoly The CMA has begun a thorough market probe into Apple and Google’s market dominance in mobile browsers. Together, Apple’s Safari and Google Chrome support 97% of all mobile online traffic in the UK. The CMA worries that this duopoly discourages tech firms from investing in their browsers and stifles competition in the mobile browser market. Additionally, this dominance…

Telecom News

Vodafone and WWF unveil a new partnership

By Aiste Kryzanovske November 24, 2022

Vodafone and WWF have announced a new relationship that will advance the communications company’s net-zero goal for 2040, while enhancing the circular economy through the collecting and recycling of smartphones. The program is a component of Vodafone’s three-year alliance with WWF, with initiatives being focused on assisting customers to make more environmentally friendly decisions. The “One million phones for the planet” campaign went live on November 22nd, 2022 in support of Vodafone’s circularity and net-zero goals. The new project contributes to Vodafone’s goal of reusing, reselling or recycling 100% of its network waste. Additionally, it will accelerate progress toward the company’s flagship net-zero goal. Customers in Europe and Africa will be encouraged to trade in their outdated mobile devices for repair, refurbishment or recycling. Vodafone will donate £1, or the equivalent in local currency, for every phone collected as a contribution to WWF conservation projects all across the…

Telecom News

The FCC declares that ringless voicemails are subject to robocalling regulations

By Aiste Kryzanovske November 23, 2022

According to the Federal Communications Commission, callers must receive the recipient’s permission before leaving “ringless voicemails.” The Federal Communications Commission (FCC) has unanimously concluded that these quiet voicemails are subject to the same Telephone Consumer Protection Act (TCPA) provisions that prohibit robocalls without authorization. Each year, the FCC receives numerous consumer complaints about ringless voicemail. As a result, the Commission has made it clear that robocalls, including ringless voicemail, are unlawful if they are made without the recipient’s prior affirmative consent. This decision took effect on the same day that it was made public, November 21, 2022. Any non-emergency call made to a wireless telephone number utilizing an automatic telephone dialing system or an artificial or prerecorded voice is now forbidden under the Telephone Consumer Protection Act, which safeguards customers against unwanted robocalls. This decision comes five years after All About the Message, LLC (AATM) petitioned the…