The VoIP industry is growing rapidly in both the consumer and business sectors. According to a report published by IBISWorld, the industry’s revenue is expected to grow 10 percent annually reaching $20 billion. Much of this growth is due to the fact that VoIP services allow businesses to reduce their costs significantly. With its quick technology developments, VoIP is considered much more valuable today than in the past, and trends are indicating its new role in the business technology field. All of the following VoIP trends are either contributing to its evolution or helping to identify areas that can be improved. Integration with other Software Systems and Apps VoIP phones will not only become integrated with enterprise software systems such as CRM and ERP, but will also work with cloud-based software programs through Application Programming Interfaces (APIs), allowing employees to perform multiple tasks simultaneously. This integration will surely help businesses…
After realizing the advantages that Voice over Internet Protocol (VoIP) can bring through, especially associated with budgets, an ever-increasing number of organizations and companies are shifting to Internet…
Since 2014 the Federal Communications Commission (FCC) has been demanding that the telecommunications industry in the US come up with a solution to the growing and disturbing problem…
Next Caller – the three-year-old startup based in New York- provides the most advanced caller identification system to any business vulnerable to phone fraud. Generally, this includes banks,…
