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In the whirlwind of business, empathy emerges as a potent force, fostering genuine connections amidst virtual handshakes and rapid emails. Understanding the neuroscience behind empathy unveils its profound impact on interpersonal dynamics. Mastering its cognitive, emotional, and compassionate dimensions empowers professionals to navigate complex relationships with grace and authenticity.

In a bold move to reshape the UK’s broadband landscape, VMO2, backed by shareholders Liberty Global and Telefónica, has announced the launch of a new fixed network company, ambitiously positioned as a direct competitor to BT’s Openreach. Dubbed NetCo for now, this venture aims to accelerate the adoption of full fibre broadband, offering a fresh financing framework and a potential platform for the consolidation of alternative network providers (altnets).

VMO2 faced a substantial loss of £3.3 billion in 2023, worsened by a £3.1 billion goodwill impairment rooted in increased capital costs. While their debt soured under challenging economic conditions, they still managed to attract 64,000 new broadband and 47,000 mobile customers. Nevertheless, revenues witnessed a slight tumble as consumer fixed income dipped and the B2B sector lagged.

MATRIXX Software, Celfocus, and Qeema have launched Jawwy 2.0 to improve customer experience and reduce costs. NTT Ltd. plans to open its first data center campus in the Paris region as part of a $10 billion global expansion. Crexendo and TELCLOUD launched a POTS Replacement platform to offer cost-effective, reliable alternatives for critical services. Hero Digital revamped Calix.com, enhancing user experience and performance. Consumer advocacy groups urge the FCC for stricter regulations to protect against SIM swap and port-out scams.

In a significant boost to rural connectivity, Virgin Media O2 has recently achieved a landmark in the Shared Rural Network (SRN) initiative by completing upgrades or constructing 100 sites under its management. This development is set to offer unprecedented mobile coverage quality to rural communities, benefiting not just its own customers but also those of Three and Vodafone, thanks to a collaborative effort to enhance infrastructure.

The Independent Networks Co-operative Association (INCA) champions a new initiative for alternative network providers, aiming to streamline infrastructure sharing, and promote cost-effective fibre rollout. This solution addresses challenges faced where Openreach’s Physical Infrastructure Access option is unavailable, minimizing local disruption from additional duct installations.

Telinta, a global leader in white label cloud-based switching and billing solutions, today announced significant enhancements for its unique Virtual Office solution.
Virtual Office is Telinta’s award winning Hosted PBX solution enabling VoIP service providers to offer highly customizable services to small and home-based businesses.