BT is making waves in the fight against climate change by entering a crucial partnership with the UK Business Climate Hub on Earth Day. Market Watch

BT joins forces with UK Business Climate Hub to empower small to medium UK businesses to slash their CO2e emissions in half by 2030. The strategic partnership aims to combat climate change, utilizing BT’s experience and UKBCH’s resources, ultimately championing for net-zero emissions by 2050. However, reaching these transformational green goals may prove challenging for many businesses, highlighting the necessity of this collaborative initiative.

Customer service quality in the UK seems to be on the decline, as customer dissatisfaction with automated systems, such as chatbots, rises. Telco Buzz

Evidence reveals rising customer dissatisfaction with automated systems in UK businesses, according to a study by Cavell. Chatbots and similar technologies appear to fail in meeting customer service expectations, with 44% of respondents noting a quality slip in service over the past three years. Many UK adults still prefer human assistance in resolving issues, revealing a persistent demand for more personalised, efficient support mechanisms.

On the tech horizon, Delta Airlines has recently made public their decision to select T-Mobile as their preferred mobility partner. 5G

In a pivotal tech development, Delta Airlines aligns with T-Mobile, dedicating their efforts towards promoting 5G technology advancement. The vast integration will transform over 60,000 workflows, enhancing operations from check-in to lift-off. To support this evolution, Delta plans to implement a T-Mobile 5G hybrid network at its Atlanta headquarters. As part of its ongoing telecom development, T-Mobile recently concluded a $290 million 5G network expansion in Louisiana.

In a move towards making telecom services more accessible, Comcast has unveiled a range of prepaid options under its fresh 'NOW' brand. Broadband

Comcast is revolutionizing the world of telecommunication by introducing prepaid options under its new ‘NOW’ brand. The lineup, including wireless, fixed broadband, Wi-Fi and streaming TV, aims at maximizing affordability and ease of use. Despite Broadband being less explored due to required installation process and risk factors, Comcast’s ‘NOW Internet’ is geared towards the prepaid segment, including user-friendly design and affordable rates.

Telecom News | Week #16: Data center growing demand, Nokia profit surge, Telesystem cybersecurity bundle launch, use of GIS technology. News Roundup

The demand for data centers is soaring due to edge services and generative AI. Nokia’s first-quarter results showed a 19% drop in sales but a notable 52% profit increase. Telesystem has launched new cybersecurity bundles featuring updated Employee Security Awareness Training. Utility companies are using GIS technology to address infrastructure, workforce, and demand challenges.

Fujitsu Limited and Oracle joined forces to introduce innovative cloud and AI capabilities tailored to the digital sovereignty needs. Market Watch

Fujitsu Limited and Oracle have joined forces to introduce innovative cloud and AI capabilities tailored to the digital sovereignty needs of Japanese enterprises and government agencies. This collaboration focuses on leveraging Oracle Alloy to enhance Fujitsu’s Hybrid IT offerings, particularly its Fujitsu Uvance platform designed to assist clients in business growth and societal problem-solving.