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Softswitch and Billing
Telecom News

Telinta taps Hurricane Electric to provide global connectivity for Telinta’s hosted Softswitch and Billing platform

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Telinta, a global leader in cloud-based softswitch solutions for VoIP service providers, and Hurricane Electric, the world’s largest IPv6-native Internet backbone, announced today that Telinta is adding Hurricane Electric’s IP network to connect its cloud-based TeliCoreTM Softswitch and Billing platform, providing world-class connectivity to Internet Telephony Service Providers (ITSPs). The collaboration is significant and brings together Telinta’s TeliCore platform, the largest hosted softswitch of its type anywhere in the world, with Hurricane Electric’s global IPv6 network, the largest IPv6 backbone in the world. As part of Telinta’s redundant connectivity with multiple Tier-1 carriers, Hurricane Electric will enhance Telinta’s global reach in providing hosted solutions to customers worldwide.  This includes white label solutions for popular VoIP and UCaaS services such as Hosted PBX, SIP Trunks, VoIP calling from brandable Mobile and Desktop softphones, WebRTC, and more. “By leveraging our rich global network, Telinta can further serve the needs of VoIP providers,” said…

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Singtel
Telecom News

Singtel invests $100M to boost Innov8

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Singtel has announced an additional US$100 million investment in Singtel Innov8, its corporate venture arm, in order to cultivate businesses with technology matched with the telco’s own priorities. The funds will also diversify their investments across regional and global markets.   The most recent cash infusion brings the Singapore carrier’s total investment in Innov8, which was founded in 2010, to $350 million. According to a statement released by Singtel on Tuesday, the VC arm has since invested in more than 95 companies, and has enjoyed 35 exits, four of which were unicorns.   Innov8 made investments in companies that match the group’s commercial interests, which include 5G, artificial intelligence (AI), sustainability, cybersecurity, the digital economy, and other cutting-edge technologies. The company uses an evergreen fund model of operation, reinvesting profits from portfolio sales into new assets. With this additional funding, Innov8 will diversify its investment portfolio even more, adding ventures…

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ID Travel Group
Telecom News

DIDWW and ID Travel Group cooperate to enable high-quality VoIP communications for travel advisors globally

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DIDWW, a global telecoms provider offering premium quality VoIP communication and SIP trunking services for businesses and telco carriers all over the world, has announced an expanded strategic partnership with ID Travel Group. This premier B2B luxury tour operator encompasses travel advisors and sales professionals located in North and South America, Singapore and Australia.   As part of this alliance, ID Travel Group will leverage DIDWW’s extensive virtual phone number coverage, allowing the company to accelerate its business growth and operate efficiently across multiple geographies. In addition, ID Travel Group will also utilize DIDWW’s fully compliant global two-way Voice and SMS solution to enhance the quality of its call center services and offer an extended reach for its customers.   With an international business spanning five continents, ID Travel Group highly relies on powerful two-way SIP trunking for their call centers in the USA, Singapore and Zimbabwe, and home-based agents…

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VoIP
Telecom News

Tel Q Global and Telinta team up to offer VoIP solutions to Internet Telephony Service Providers

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Tel Q Global, a leading provider of Global Virtual Numbers, together with Telinta, a global leader in cloud-based white label VoIP switching and billing, today announced a comprehensive portfolio of solutions and joint promotions for VoIP service providers and Internet Telephony Service Providers (ITSPs).   Using Telinta’s hosted TeliCoreTM softswitch platform, VoIP service providers and their resellers can easily use Tel Q Global’s high-quality DIDs, Toll-Free & other type of Numbers in over 150 countries, to offer a full portfolio of VoIP & SMS services. Tel Q Global’s coverage includes phone numbers from hard-to-find locations such as Asia, Middle East & Africa and Latin America.    The solutions offered by both companies can be combined to offer popular services such as Hosted PBX, SIP Trunking, Mobile VoIP calling via a brandable smartphone app, Business and Residential VoIP, Conferencing, and WebRTC.   “Tel Q Global provides all types of DID numbers,…

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KT Corporation
Telecom News

KT Corporation acquires Epsilon Telecommunications

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Singapore based Epsilon Telecommunications, a global connectivity provider simplifying the connectivity for companies, applications and information worldwide as well as in the cloud, has been acquired for $145 million by KT Corporation, South Korea’s largest telecommunication operator.   Epsilon has 260 points of presence in 41 locations across 20 countries, including the Chinese mainland. Furthermore, the firm has data centers in London, New York and Singapore. The firm offers cloud, ethernet, SD-WAN, colocation and voice services, as well as its own network-as-a-service platform called Infiny.   “The acquisition of Epsilon by KT is a great milestone on our company’s journey and recognition of the hard work of our teams across the globe,” said Michel Robert, Chief Executive Officer at Epsilon Telecommunications. “The acquisition is a logical next step for both businesses and a fantastic opportunity for customers, partners and internal teams.”   KT purchased the company in collaboration with the…

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Singtel
Telecom News

Singtel and Optus to expand 5G ecosystems with AWS

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Singtel, a Singaporean telecommunications conglomerate, and its Australian subsidiary Optus have expanded their 5G ecosystems by adding Amazon Web Services (AWS) Outposts to their portfolio of hybrid cloud technologies from hyperscale cloud providers in their respective multi-access edge compute (MEC) platforms.    With Amazon Web Services Outpost, MEC will power 5G solutions such as robotics, drones, autonomous vehicles and artificial intelligence to function with very little latency, and closer to end-users. Companies can access MECs with AWS Outposts from the nearest Singtel site, allowing them to seamlessly manage their applications that utilize AWS tools and benefit from extremely low latency data processing.   Furthermore, Singtel may optionally install the MEC with AWS Outposts at the customer’s site for testing, in the case where the customer wishes to keep confidential data on its premises.   Bill Chang, CEO of group enterprise at Singtel said its partnership with AWS will increase the…

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Telinta
Telecom News

Telinta Adds India to its Global Infrastructure Deployment

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Telinta, a global leader in cloud-based VoIP switching and billing solutions, has announced the deployment of additional infrastructure in Bangalore, India. These new facilities expand the company’s previous deployments in key global telecommunications markets in North America, Europe and Asia. The infrastructure deployment in India complements Telinta’s already existing facilities at 165 Halsey Street near New York, as well as additional infrastructure in Dallas, Frankfurt, London, New York, Newark, Singapore, Tokyo and Toronto. The facilities in these global markets provide Telinta VoIP’s service providers’ customers with significant additional availability, reliability and performance. The company’s award-winning cloud-based platform TeliCoreTM is the largest hosted softswitch of its kind anywhere in the world. This carrier-grade Class 4 and 5 platform integrates cutting-edge switching, billing and customer management to offer white label solutions to VoIP providers. Alex Ferdman, CEO of Telinta, said: “Telinta has deployed infrastructure around the world, so that…

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Vonage
Telecom News

Vonage to drive Fisher & Paykel customer service communications

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Vonage, a global provider of VoIP business communications, has been selected by global appliance maker Fisher & Paykel to promote customer service communications to their clientele in Australia, New Zealand, Singapore, United Kingdom and the US. The company now uses Vonage’s messaging API to offer customers on-the-spot support notifications for maintenance via SMS. The API also helps businesses improve post-sales, especially regarding the way customers can provide feedback when services have been completed, so that the company can continually improve their services. In addition, the Vonage Messages API, built into the Fisher & Paykel platform, provides automatic and instant SMS confirmations and reminders for all technician appointments. This platform also includes self-service links for customers to easily cancel or reschedule an appointment. Fisher & Paykel Appliances EVP Marketing and Customer Experience, Rudi Khoury, commented: “Today’s customers want to be responded to instantly. They want regular updates from businesses…

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cloud-based
Telecom News

Zoom Phone now provides cloud-based support in 40 countries

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Zoom, the communications technology company that  provides video telephony and online chat services through a cloud-based software platform, has announced the expansion of its Zoom Phone coverage. Cloud phone services are now available in 40-plus countries and the company has also simplified the telephone service plan for international companies. Zoom Phone now covers more than 40 countries and territories across Europe, North America, Latin America and the Asia-Pacific region. The newly added countries and territories to Zoom Phone support are: Argentina, Brazil, Bulgaria, Chile, Columbia, Costa Rica, Croatia, Czech Republic, Ecuador, Estonia, Finland, Greece, Hong Kong SAR, Hungary, Lithuania, Luxemburg, Mexico, Norway, Panama, Peru, Poland, Romania, Singapore, Slovakia and Slovenia. Under the Global Select plan, a company can employ local calling in more than 40 countries and territories where Zoom provides Public Switched Telephone Network (PSTN) services, supporting outbound and inbound calls with integrated telephony features that allow…

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Telecom News

GSA membership boosted by nine new regulators and vendors

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The Global mobile Suppliers Association (GSA), a non-profit industry organization representing mobile industry suppliers worldwide, has expanded its membership by welcoming nine new companies from the global 4G and 5G mobile ecosystem. The GSA said that it has so far accepted Approve-IT as a new ordinary member together with eight new associate members, including the French telecom regulator ARCEP and the Singaporean regulator IMDA. In March 2020, the association also extended its Executive Committee by adding ZTE as an executive member along with Ericsson, Huawei, Intel, Nokia, Qualcomm and Samsung. Joe Barrett, the President of the GSA, said, “The global mobile industry is not only highly competitive, it’s also highly collaborative. 5G doesn’t belong to one company or country; there is a whole ecosystem of regulators, vendors and operators who are working together to drive global harmonization of spectrum, innovation in networks and devices, and new use cases for 5G…

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