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Legacy voice hurts CSPs? Alianza's cloud platform helps CSPs move core communications to the cloud for better CX, lower costs & growth.
People & Interviews

Alianza CSO on Why Telcos Must Ditch Legacy Systems

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CSPs have been investing heavily in network technology to reduce expenses, but legacy voice infrastructure is holding them back. Cloud transformation can deliver better customer experiences, reduce costs, and increase scalability. AI will change customer engagement and revenue generation, with GenAI offering SMBs deep analytics from customer conversations. CSPs should focus on a modern, digital-first customer experience with self-service options. Alianza offers a cloud communications platform to simplify migration and operations for CSPs.

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Forrit reveals that 89% of marketers and tech leaders are optimistic that Web 3.0 and metaverse can revolutionise interactions with the web.
IT

Web O.No: Metaverse and Web 3.0 Stunted by Internet Chaos, Warn 87% of Business Leaders

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A new study launched by Forrit, the next-generation, global content management system (CMS) provider, reveals that 89% of senior marketers and tech leaders are optimistic that Web 3.0 and the metaverse have the potential to revolutionise the way we interact with the web. However, the report, titled Web O.No: your business’ bleak online future and how to avoid it uncovered that 87% believe the current state of the internet will stunt these innovations – and none of the respondents have websites that are currently equipped for this transformative new internet era.

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Telecom News | Week #16: Data center growing demand, Nokia profit surge, Telesystem cybersecurity bundle launch, use of GIS technology.
News Roundup

A quick roundup of the news in Telecoms | Week #16

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The demand for data centers is soaring due to edge services and generative AI. Nokia’s first-quarter results showed a 19% drop in sales but a notable 52% profit increase. Telesystem has launched new cybersecurity bundles featuring updated Employee Security Awareness Training. Utility companies are using GIS technology to address infrastructure, workforce, and demand challenges.

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The stride of AI has been breathtaking. With moments such as the success of Open AI and ChatGPT, AI continues to stir the headlines.
AI

Navigating GenAI’s Transformation: Balancing Authenticity and Innovation

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The transformative growth of AI is undeniably impressive but raises several concerns. Despite their potential for innovation, GenAI advancements could blur the line between fact and fiction, adding to the challenge of distinguishing authentic information. NTT calls for flexible but robust regulations to manage potential threats to trust and democracy, citing the need for education, copyright updates, and content labelling.

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It has come to light that Amazon is investing a staggering $2.75 billion in the San Francisco-based AI startup, Anthropic.
AI

Amazon’s Strategic Investment in Anthropic: A New Era for AI in Telecommunications

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Amid the AI giants like Google and Microsoft, stands Amazon with its prolific investment of $2.75 billion in San Francisco’s AI startup, Anthropic. This strategic venture is Amazon’s biggest external contribution since its establishment. In return, Anthropic pledges to use Amazon Web Services as its chief cloud solution, employing AWS’s state-of-art infrastructure for their AI models. With $7.3 billion funding recently, Anthropic is galvanizing investors globally.

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The US government has initiated a comprehensive legal battle against Apple Inc., accusing the tech behemoth of monopolistic practices.
Market Watch

US Government Sues Apple for Market Monopoly

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In a significant move, the US government has initiated a comprehensive legal battle against Apple Inc., accusing the tech behemoth of monopolistic practices within the smartphone industry that purportedly suppress competition and inflate costs for consumers. The Department of Justice, in collaboration with 16 state and district attorneys general, has filed a civil antitrust lawsuit charging Apple with monopolization or attempts at monopolization of the smartphone market.

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When it comes to providing full-fibre broadband, both the UK and US face similar challenges, albeit with different infrastructural hurdles.
Infrastructure

Navigating Full-Fibre Rollout: UK-US Infrastructure Challenges

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As both the UK and US strive to deliver full-fibre broadband, each country grapples with its hurdles; one being persuading landlords to greenlight installation plans within their properties. In the UK, mechanisms are in place to enable operators to seek judicial access if landlord agreement is unattainable, a luxury the US lacks, suggesting the potential need for new legislative action in America. A monumental goal for both nations is eliminating the digital divide which requires a comprehensive combination of varied technology methods.

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