Verizon and YouTube team up to offer NFL Sunday Ticket, Cisco and Qwilt enhance content delivery in Italy, Verizon and AT&T notify customers of new fees, Google rolls out safety feature for detecting Bluetooth trackers on Android devices, and worldwide smartphone market sees a 10% decline in Q2 2023.
The UK telecom authority, Ofcom, released its quarterly findings revealing increased customer complaints related to telecom and Pay-TV services. With Pay-TV, fixed broadband, landline, and pay-monthly mobile sectors under examination, the report uncovers the underpinning issues like changing providers, billing, and service faults. Notably, TalkTalk garnered the most complaints in the landline and fixed broadband sectors, while BT Mobile led in the pay-monthly mobile domain.
GoTo, the company known for simplifying IT management, support, and business communication with its flagship products GoTo Resolve, Rescue, and GoTo Connect, has announced an array of nearly 40 new features across its product portfolio. As part of the company’s tri-annual release cadence, these latest additions aim to provide customers with enhanced capabilities for managing, securing, and connecting their businesses with ease.
T-Mobile has taken a bold step forward in the world of 5G technology, initiating the rollout of its latest innovation that promises lightning-fast speeds of up to 3.3Gbps. The breakthrough is achieved through carrier aggregation, a technique that combines four distinct 5G channels into one for compatible devices. At present, only Samsung’s newer Galaxy S23 phones are capable of harnessing this impressive speed boost.
In a significant development aimed at bolstering fiber access across the United States, Zyxel Communication, a leading provider of secure broadband networking solutions, has joined forces with Windstream to supply essential WiFi 6E hardware for their 8 gig expansion. This collaboration marks a major milestone for both companies, as they strive to bring high-speed internet connectivity to underserved communities in Windstream’s 18-state service area.
In a collective effort to combat the rampant issue of scam calls, the Federal Trade Commission (FTC) joined forces with the Federal Communications Commission (FCC), state attorneys general, and various state and federal agencies to announce “Operation Stop Scam Calls” on July 18. This initiative brought together 102 participants, resulting in a total of 180 enforcement actions taken at the state and federal levels.
In an exciting leap forward for 5G technology in Europe, Ericsson and O2 Telefónica in Germany have joined forces to accomplish a remarkable feat in the development of 5G Cloud RAN technology. Their groundbreaking Proof of Concept (PoC) deployment at O2 Telefónica’s Wayra innovation hub in Munich showcased the immense capabilities of Ericsson’s first 5G Cloud RAN installation on the continent. The PoC utilized cutting-edge mmWave frequency and a centralized control unit (CU), achieving an impressive end-to-end speed of over 4 gigabits per second.
To shed light on the recent changes in the A2P messaging industry, we sat down with Aaron Alter, the CEO and Co-Founder of Telgorithm, a leading cloud communications enablement API platform. Telgorithm delivers automated and reliable A2P text messaging API solutions, assisting businesses in navigating the complexities of the ever-changing A2P messaging market while scaling their operations seamlessly.
Five9, Inc., a provider of the Intelligent CX platform and listed on NASDAQ as FIVN, announced today that Frost & Sullivan has recognized it as a Growth and Innovation leader in the Frost Radar™: European Cloud Contact Center Market, 2023. The Frost Radar™ report highlights key criteria, including the company’s long-standing presence in Europe, consistent growth, effective go-to-market strategies, robust customer support, commitment to local markets, and investments in transformative technologies such as AI integration.
Vonage, a leading global provider of cloud communications solutions for businesses’ digital transformation, has introduced the Vonage Protection Suite, a comprehensive lineup of counter-fraud products and solutions aimed at safeguarding against the ever-evolving threats of online fraud and cyberattacks. The suite empowers developers and businesses to create robust counter-fraud measures, offering a unique level of customer control in managing communications.
