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VvAA Groep B.V to transform service experience and performance with Vonage’s NewVoiceMedia solution Vonage’s NewVoiceMedia contact centre platform has been chosen by Dutch insurance provider VvAA to enhance its members’ customer experience. After conducting a market evaluation, the company implemented Vonage’s NVM solution for its Salesforce integration and rich functionality. VvAA Groep’s advisors will have immediate access to entire history of customers interactions, also, inbound calls will be dynamically managed and routed, improving handling time and customer satisfaction. Read more at: https://tinyurl.com/y5l2maho Telenor completes acquisition of majority stake in DNA Norwegian telecommunications company Telenor Group has completed the acquisition of Finland’s third-largest mobile operator DNA. Telenor has acquired 54 percent of the shares in DNA for EUR 20.90 each in cash, or a total of EUR 1.5 billion after the deal approval by DNA shareholders, Finda Telecoms and PHP Holding, and Finland’s Ministry of Economic Affairs and Employment. Helsinki-based…

Yet another carrier has joined the ranks of the super-fast 5G service providers. Three UK has launched its 5G fixed wireless access (FWA) network, and is now offering high-speed 5G Broadband in central London. The country’s fourth biggest mobile network operator is offering “fibre-like speeds” and a “plug and play” hub to allow next-gen mobile network access throughout the home. In order to get Internet connectivity, the router connects directly to a 5G mobile phone signal, thus eliminating the need for users to pay a landline rental fee. Dave Dyson, CEO at Three UK, said, “Three’s 5G is going to revolutionize the home broadband experience. No more paying for landline rental, no more waiting for engineers, and even a same day delivery option. It really is the straightforward plug and play broadband that customers have been waiting for. We’ve taken a simple approach with one single truly unlimited data…

NowSecure, a Chicago-based mobile security startup that helps businesses test the safety of their applications, has raised USD 15 million in a Series B round led by ForgePoint Capital, a fund that invests exclusively in cybersecurity companies. As a result of this round, the total amount of NowSecure funding to date is USD 27 million. The funding comes as cybersecurity threats remain a constant and high priority issue for businesses, and NowSecure said it will use this money to accelerate the development of its security testing products and scale operations. NowSecure CEO Alan Snyder said, “Every business is becoming mobile first; yet millions of people are using apps on a daily basis that have major security and privacy issues. NowSecure is addressing this fundamental, global-scale problem that puts businesses and consumers at direct risk. We’re thrilled to be working with ForgePoint Capital to grow our business and empower mobile app…

DIDWW, the cloud telephony platform focused on providing virtual phone numbers on a global basis, has recently been assigned a new international shared country code by the ITU (International Telecommunication Union). This organization is the United Nations specialized agency for information and communication technologies, and is responsible for implementing technical standards that ensure the seamless interconnection of networks. In the past, the company highlighted the vulnerabilities and shortfalls of the current number portability procedures and how it was possible that a subscriber could lose their phone number. This problem has become critical due to the fact that phone numbers are increasingly used as a supposedly secure means of identification and authentication in our journey towards full digital transformation. As per DIDWW’s official announcement, the company strongly subscribes to the ITU’s philosophy that the phone number is an asset that must be owned by the end-user, and the company…

The American chipset manufacturer Nvidia is rolling out its EGX platform to bring real-time artificial intelligence (AI) to the edge of the network. Nvidia EGX is an accelerated computing platform, which boasts low-latency AI that enables companies to perceive, understand and act in real time on continuous streaming data between 5G base stations, warehouses, retail stores, factories and beyond. AI computing will occur at the edge of the network, where sensors collect data before it is sent to cloud-connected data centers. This platform is expected to satisfy the increasing demand for AI applications to assist numerous devices streaming continuous raw sensor data and is designed for high-throughput AI at the edge where data is primarily sourced to achieve instantaneous and guaranteed response times while reducing bandwidth to the cloud. According to the company, by 2025, there could be up to 150 billion machine sensors and the Internet of Things (IoT) devices streaming…

The Chinese telecommunications, enterprise and consumer technology and equipment provider ZTE Corporation has launched its first domestic cybersecurity lab in Nanjing, China, thus confirming its commitment to the ICT industry to counter cybersecurity threats. The company is also planning to expand across the globe with similar facilities in the near future, with the first installations being in Italy and Belgium. According to a statement by ZTE, the opening of a new lab represents an important milestone for the company as it aims to increase transparency and enhance trust with third parties, including customers, global regulators and other stakeholders. This initiative is in direct response to the national security concerns that are prompting several countries to apply restrictions on the use of equipment from Chinese vendors in 5G rollouts. Zhong Hong, Chief Security Officer at ZTE, said, “The security lab is an open and cooperative platform for the industry.…

Telecommunications and data services vendor BullsEye Telecom and the cloud-based VoIP networks security solutions provider RedShift Networks have announced a new partnership to deliver innovative cybersecurity solutions for protecting and securing enterprise VoIP and SIP-based networks. BullsEye Telecom is adopting RedShift’s VoIP security, threat intelligence analytics and proactive fraud prevention technologies to ensure industry-specific compliance for regulatory sensitive clients in the healthcare, financial and government services industries. Vilas Uchil, Vice president of Technology and Engineering for BullsEye, said, “Our clients now have access to an incredible portfolio of cloud, voice and unified communications security protection through our partnership with RedShift Networks. Together, BullsEye and RedShift offer clients proven solutions and security to protect their VoIP and UCaaS networks against expensive malicious attacks. We are preventing theft, fraudulent transactions and service downtime.” As stated in the announcement, RedShift’s Unified Communication Threat Management (UCTM) platform works to establish communication baselines…

China’s Huawei Technologies has launched new database and storage products with the aim of redefining its data infrastructure and strengthening the global presence of its cloud business. The world’s first AI-native database GaussDB supports differentiated scenarios such as private and public clouds and data services in the finance, internet, logistics and automotive sectors. Huawei’s FusionStorage 8.0 is claimed to be the industry’s best-performing distributed storage solution for supporting enterprise applications. “Humanity is entering the age of an intelligent world,” said David Wang, Huawei Executive Director of the Board and President of ICT Strategy and Marketing. “Data is the new factor of production, and intelligence the new productivity. Heterogeneous, intelligent, and converged databases will become the key data infrastructure of the financial, government, and telecoms industries.” With this new database management product, the Shenzhen-based company marks its official entry into the database field and places itself in direct competition with…

The current telecommunications market is abundant with a variety of business phone systems carefully designed to improve day-to-day communications and handle the complex needs of various organizations. Among the different existing types of telephone systems appropriate for use by small-to-medium size businesses, VoIP-related phone solutions are currently the most common and are growing in popularity. VoIP phone systems operate using broadband Internet connections and generally include quick and easy installation, cost effective pricing, high scalability and advanced features with options to cater to any entity size, ranging from a small business to a multi-service enterprise. A comprehensive VoIP solution should include a range of voice functions needed by the organization, and support both external and internal communications as required. Finding the most suitable phone system may be overwhelming, so for those currently on the lookout, here are the top ten VoIP phone systems to investigate. Nextiva VoIP Software…

NTT Communications Corporation (NTT Com), the ICT solutions and international communications business within the NTT Group, is promoting the expansion and development of its European data center platform with the launch of their Amsterdam 1 Data Center (AMS1). The group’s first data center in the Netherlands has been opened by NTT Com’s subsidiary E-Shelter, which provides secure environments for housing and connectivity of IT and network systems. Tetsuya Shoji, President and CEO of NTT Com, said in his official opening speech: “I am delighted to open our latest state-of-the-art data center campus located in Amsterdam, one of the key internet hubs in Europe”. The carrier-neutral E-Shelter’s AMS1 data center will have a capacity of up to 40 MW IT load spread over a 16,000 square meter campus and, as NTT’s 21st data center in Europe, will leverage more than 400 MVA power capacity across the continent, with plans…