Vodafone’s recent triumph, a successful trial achieving 5 Gbps using the upper 6 GHz band for mobile signal transmission, highlights the upcoming decision on spectral band division at ITU’s WRC23. Through this trial, performed on Madrid’s Vodafone campus, engineers established the 6 GHz band can provide coverage on par with existing 5G networks.
Serving as key hubs in business communication, call and contact centers consistently enhance customer experiences in our digital era. In line with the sector’s advancements, DIDWW, a global provider of premium quality VoIP communications, two-way SIP trunking and SMS services, has announced its participation in the Call & Contact Centre Expo in London. Recognized as Europe’s premier summit for the telecoms sector, the Expo is set to bring together over 3,500 industry professionals, offering valuable insights and networking opportunities.
In the dynamic world of technology, Kate Gerwe, Chief Marketing Officer of Sinch SaaS Business Unit, possesses over 25 years of experience in marketing. In an exclusive interview, she discusses Sinch’s transformative acquisition of MessageMedia, propelling them into mobile customer engagement leadership. This synergy extends to culture, values, and over 85 integrations with CRM and e-commerce platforms. Sinch MessageMedia’s focus on small and medium-sized businesses includes a streamlined user interface and multi-channel engagement, all part of Sinch’s ambitious plan to shape the future of customer engagement.
IBM and AWS are joining forces to enhance generative AI solutions. IBM Consulting will train 10,000 consultants in AWS generative AI by 2024, offering services like Contact Center Modernization with Amazon Connect. Sinch is partnering with Webex by Cisco to launch Sinch Calling with Webex, an integrated product combining messaging, meetings, and voice capabilities. Ooma is expanding its services to the Asia Pacific region to support IWG’s work solutions, providing phone and unified communications services. Connectbase is expanding data capabilities in The Connected World platform, offering detailed tenancy data for network operators expanding in the UK and Ireland.
Telinta, a global leader in cloud-based softswitch and billing solutions for VoIP service providers, today announced new capabilities for its Encrypted VoIP solution, adding encryption for its TeliGlobeTM Mobile Softphone application. This enhancement gives Telinta customers the option to encrypt both SIP signaling and media for Mobile VoIP calling with TeliGlobe. The solution can offer end-to-end encryption for on-net calling.
BT unveils Global Fabric – a pioneering network-as-a-service product bridging various cloud environments. Flaunting adaptability and cost-effectiveness, this tool empowers users with the liberty to select and manage data transit routes. Uniquely functioning on AI-backed digital orchestration, Global Fabric predicts an enhanced application experience. BT envisages this as the future of connectivity, harboring better cost efficiencies, heightened application performance, while maintaining a robust defense against cyber threats. Its introduction holds substantial potential to revolutionize the network management market.
VoIP readiness assessment is vital for cost-effective business communication. Define objectives, assess costs, scalability, integration, infrastructure, equipment, security, and training. Pilot testing and vendor selection are key. Develop a migration plan for a smooth transition, resulting in enhanced communication, productivity, and cost savings.
First Orion introduces SENTRY™, combatting fraudulent calls and preserving brand integrity. CO-OP KINKI enhances customer security with Vonage’s 2FA technology for online shopping. Cloud communications market soars, set to reach $180.7 billion by 2027. T-Mobile shifts users to pricier plans, raising concerns over rate plan commitments.
BT, a dominant force in the UK’s telecommunications landscape, is setting the stage for a drone revolution with the unveiling of the country’s first-ever Drone SIM. Designed to act as the linchpin for beyond visual line of sight (BVLoS) drone operations, this groundbreaking technology combines EE network connectivity with resistance to hazardous conditions, opening up innovative possibilities across several sectors. From enabling swift healthcare supplies delivery and comprehensive infrastructure monitoring to enhancing goods transportation, BT’s Drone SIM offers promising applications. The unlimited data plans and high-priority connectivity contribute to a safer drone usage while facilitating ultra-high definition video streaming from towering heights.
5G and AI are more than just buzzwords; they’re shaping up to become the backbone of technological breakthroughs. Their ultra-fast capabilities are key for advancements including IoT and intelligent automation. However, with high speed comes high stakes, particularly in the domain of cybersecurity. Yet, despite potential risks, the limitless possibilities offered by 5G and AI, whether it’s efficiency gains or real-time interactivity, are compelling. This combination is set to revolutionize industries, driving anticipation for what lies beyond the tip of this transformative iceberg.
