The leading fixed-line operator and virtual number provider can remove the complexity from ordering, provisioning and managing its wholesale and enterprise number portfolio using Telesmart.io’s integrated inventory management portal. Telesmart.io, an expert in digital transformation across global number and messaging services, has been selected by HGC Global Communications Limited (HGC), a fully-fledged ICT service provider and network operator with extensive global coverage, for its virtual numbers inventory management solution in its quest towards automation and improved customer satisfaction. Using Telesmart.io’s cloud-based platform, HGC gains end-end automation of numbering orders, provisioning, routing and porting. As an API-driven platform, HGC can fully integrate Telesmart.io capabilities into its existing systems and begin serving customers through it instantly. HGC is able to seamlessly integrate a range of modules and features for specific customer needs while also directly benefiting from the growing opportunity in the virtual number business. “HGC needs agility, and we provide that, to turn order requests into live traffic in under 10 seconds. We’re streamlining the end-to-end service experience, meaning HGC can continue serving their global customers with…
As home wifi performance lags behind ethernet, the UK is significantly impacted, with the need to adopt newer wifi technology standards emphasized. Despite advancements, older wifi generations still dominate globally and high prices hinder wifi 7 router adoption. ISPs must focus on improving the customer experience through increased wifi 6/6E routers and mesh networking products.
Connectbase welcomes Edison Smith, a seasoned expert in high-growth disruptive tech companies, as its new VP of Sales for Europe, the Middle East, and Africa, driving growth and expanding its global reach.
EllaLink and EXA Infrastructure join forces to offer a high-capacity, direct transatlantic data route, connecting Europe and South America for unprecedented network performance. Closing the connectivity gap, this collaboration strengthens Portugal’s position as a southern European digital hub.
EU regulators approve Microsoft’s Activision Blizzard acquisition, amid concerns raised by UK’s CMA and US’s FTC. Microsoft commits to a ten-year agreement addressing competition issues in cloud gaming distribution, yet the future remains uncertain as global regulators’ decisions vary.
Dell invests €2 million in Ireland’s Open Telecom Ecosystem Lab, aiming to collaborate with EMEA telecom firms on 5G and 6G innovations, boosting smart manufacturing and digital cities while promoting opportunities in network infrastructure.
Truespeed’s rapid expansion brings ultrafast broadband to 75,000 properties, as its independent local alternative to big providers and robust full-fibre infrastructure fuel a 364% growth. Committed to bridging the digital divide, the coverage now extends to Somerset and Wiltshire, with a total investment of £134 million.
Sinch’s new international IP Connect service expands its direct connection voice footprint, addressing global call issues and delivering superior voice quality across Europe, Asia, Africa, the Middle East, and Latin America. Offering transcoder-free and consistent feature functionality, IP Connect helps improve customer engagement and contributes to building value, trust, and loyalty.
Discover how enhanced indoor coverage for communication networks is shaping the future of 5G, with innovative use cases such as online gaming, AR, and telemedicine. Learn about Huawei’s industry-leading solutions, including the LampSite technology, designed to improve spectrum utilization, energy efficiency, and IoT readiness.
Vonage secures a Top Customer Sentiment Award for Contact Center as a Service from Metrigy, tied for the highest overall score among 27 providers. Praise includes technical features, reliability, integrations, and AI capabilities, highlighting Vonage’s innovative approach to customer engagement.