Broadvoice’s b-hive platform earns the 2023 Unified Communications Product of the Year, offering small and mid-market businesses advanced UC technology and enterprise-level features. This innovative solution includes cloud PBX, unified communications, and integrations for popular platforms to enhance collaboration and commerce globally.
Global mobile roaming data revenue is predicted to reach $10 billion in 2024, driven by 5G demand among travelers. Telecom operators face challenges in balancing costs with customer protection, as eSIM adoption and travel mobility services expand, intensifying competition.
Nextiva introduces NexConnect, an innovative marketing enablement platform for its partner community, offering numerous automation activities and customizable content. This game-changing solution aims to streamline partners’ go-to-market strategies, elevating their success in the competitive VoIP landscape.
Cresta unveils new AI-driven solutions at Enterprise Connect, transforming contact centers into revenue generators and enhancing customer retention. CEO Ping Wu explores the untapped potential in service conversations, ensuring seamless experiences for organizations.
Nokia and Claro Colombia join forces to deploy a cutting-edge private 4.9G wireless network at Sociedad Portuaria Puerto Bahía, enhancing mission-critical connectivity and on-premises data processing. This collaboration aims to strengthen port operations, optimize logistics, and support Colombia’s most advanced multipurpose maritime terminal in its digital transformation journey.
Explore the thriving IT industry channel in 2023, featuring an array of technology solutions, new market players, and evolving customer habits. With a focus on customer experience and cybersecurity services, channel firms continue to adapt, maintaining profitability in a dynamic landscape.
Discover the world’s first voice-integrated native CCaaS for Teams, as Oak Innovation partners with ROGER365.io to deliver a Microsoft-certified omnichannel contact center solution, blending seamless call recording and contact center services for enhanced user experience.
Verizon’s innovative deal with infrastructure specialist Vertical Bridge promises accelerated 4G and 5G deployment in the US, showcasing a unique tower leasing model that fosters collaboration and transforms mobile tower management.
Virgin Media O2 reveals ambitious plans to expand its UK network, reaching 80% full fiber coverage and 50% 5G serviceability by year-end. Growth attributed to nexfibre joint venture and Q1 results showcase increased customer relationships amidst revenue fluctuations.
CRTC’s recent ruling mandates Canada’s major mobile network operators to provide MVNO access to regional competitors, aiming to accelerate competition and affordable options. However, this hybrid MVNO approach excludes smaller players without spectrum ownership or networks.
