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The Commission for Communications Regulation (ComReg), the Irish national regulatory authority, and the current Minister for Communications, Climate Action and Environment Richard Bruton TD have signed new regulations that will allow the release of additional radio spectrum to create extra capacity for mobile phone and broadband services. These are temporary measures taken in response to a sharp increase in the use of mobile networks, as people rely more heavily on their operators to communicate and stay connected during COVID-19 social distancing. According to ComReg, mobile operators have coped well with increased usage so far, but they have currently less headroom to accommodate further spikes in demand. ComReg Commissioner, Jeremy Godfrey, said, “The provision of this spectrum will help the mobile providers cater for the increased demand on their networks. ComReg will continue to work with industry and will support operators so that telecoms networks may continue to meet demand…

BEREC says COVID-19 won’t break the internet The Body of European Regulators for Electronic Communications (BEREC) has announced that the increase in Internet usage across the continent is more or less stabilizing and that networks have been able to withstand the pressure. BEREC said that national regulatory authorities (NRAs) have reported “a stabilization in the overall traffic, but some NRAs still observe an increase of the overall traffic.” Some operators have expanded their network’s capacity to cope with the steady growth of traffic. According to the organization, “operators, which did not take any such measure, are still closely monitoring their network’s capacity to check if an upgrade is necessary.” Read more at https://tinyurl.com/rxmg53l Vodafone slashes costs of core network functions across Europe using VMware’s telco cloud The UK-based telecoms operator Vodafone has completed the deployment of a single digital network architecture across all of its 21 European business markets, using…

The South Korean tech giant, Samsung Electronics, has announced an effective demonstration of what it terms the world’s first video call on the Amazon Web Services (AWS) cloud platform using Mission Critical Push-to-Talk, Data and Video (MCPTX, also known as Mission Critical Communications), the communications functionality designed specifically for first responders. Based on 3GPP Release 14 specifications, this implementation was enabled by the successful onboarding, integration and deployment on AWS cloud. Wonil Roh, Senior Vice President and Head of Product Strategy, Networks Business at Samsung Electronics, said, “This demonstration showcases how Samsung’s Mission Critical Communications solutions can manage public crises and be readily deployed on public cloud platforms. It also enables us to learn and adapt to the evolving needs of service providers and end-users alike. This brings a new level of broad coverage, scalability and reliability to mission critical service deployments, and we look forward to continuing our journey…

Comcast says voice and video calls have skyrocketed 212 percent during widespread self-isolation Comcast Corporation, a global media and technology company, has announced that voice and video calls have more than tripled on its network since people across the US started working from home due to the COVID-19 outbreak. According to the company, traffic in this category has increased by 212 percent in total, while overall peak traffic on its network has grown by 32 percent. Tony Werner, Comcast’s tech leader, said that the additional traffic is “well within the capabilities of the network,” and despite the increases in usage, the company’s network is working just fine. Read more at https://tinyurl.com/skncjow Zoom freezes feature development to fix security and privacy issues Over the past few weeks, the Zoom video conferencing app has been widely used for personal and business online meetings during the coronavirus lockdowns around the world. According to the…

Telstra, an Australian telecommunications and technology company that offers a full range of communications services, has officially announced the launch of its My Telstra app. The new and improved application provides an easier way to manage Telstra accounts and services, find information, shop and redeem Telstra Plus points. With My Telstra, customers will gain convenient access to billing and technical support, as well as manage their services and payments, get help, check for outages and track orders from their home. In a statement, Telstra said that its app “has been designed with accessibility at the forefront” and is built to be compliant with the Web Content Accessibility Guidelines 2.1. The company plans to update the existing Telstra 24×7 app so users can expect to see it on their phone soon. Customers who have auto-update enabled do not need to take any action – their current Telstra 24×7 app will update to…

ITU platform to protect networks during Covid-19 The International Telecommunications Union (ITU) has introduced the Global Network Resiliency Platform to help global networks remain “safer, stronger and more connected” in the face of increasing strain and growing demand during the coronavirus crisis. ITU Secretary-General Houlin Zhao said, “The new platform will assist governments and the private sector in ensuring that networks are kept resilient and telecommunication services are available to all.” Also, this platform will collect relevant information and expertise on actions that telecommunication policymakers and others in the regulatory community can use to ensure that their telecom networks serve the needs of their country. Read more at https://tinyurl.com/vam4enm Remote working triggers demand for chips, laptops, and network goods As more and more employees switch to remote work during the outbreak of coronavirus disease, the demand for laptops, networking goods and supply chain components has increased substantially. Therefore, electronics retailers and…

Work from home: Can the telecoms industry take the strain? Many businesses opt for remote working due to the ongoing coronavirus crisis, and this has led to a dramatic increase in the use of online services. The additional pressure is proving problematic for the telecoms industry in Spain, which has reported a 40 percent increase in data consumption and a 50 percent increase in mobile phone usage. Movistar (Telefonica), Orange, Vodafone, Masmovil, and Euskaltel have issued a joint statement in anticipation of the national lockdown, urging customers to take “intelligent and responsible use of the network and the resources it provides us.” Meanwhile, BT, the UK’s largest telecom provider, said that its network can handle it. Read more at https://tinyurl.com/sm8bms7 Vodafone unveils five-point plan to combat COVID-19 Vodafone has put forward a five-point plan to maintain network services and assist governments across Europe in controlling the outbreak of coronavirus. The five…

Twilio rival MessageBird launches Inbox, an AI-powered contact center MessageBird, a telecommunications service provider in Amsterdam, Netherlands, has unveiled a new all-in-one, AI-powered contact center as it enters the competitive billion-dollar customer service software market. The new solution, dubbed Inbox and pitched as the “Slack for external communications,” enables customers to communicate with businesses and accept inbound messages from WhatsApp, Twitter, Messenger, Instagram, WeChat, Apple Business Chat, RCS, Line, Telegram, email, SMS, voice, and more. Additionally, companies can connect MessageBird’s Inbox to other internal tools as part of their preferred workflows, including Salesforce, Google Calendar, Shopify, HubSpot, Jira, and Slack. Read more at https://tinyurl.com/qvsqh9l CenturyLink adds IBM Cloud to its Cloud Connect portfolio US-based CenturyLink has added IBM Cloud to its growing Cloud Connect Dynamic Connections portfolio, which also includes Amazon Web Services, Microsoft Azure, Google Cloud and Oracle. The company said that through IBM Cloud Direct Link services, businesses can now access…

The next-generation wireless technology for digital cellular networks is steadily gaining traction, with significant implementations under way. All of the major carriers are rolling out their 5G networks, targeting large cities that crave super speeds, virtually lag-free connections, extended coverage and other great benefits that are made available by this advanced technology. 5G has already been launched in many different locations around the world, but it is still considered to be in its initial stages. All of the US carriers have now launched some form of 5G cellular network. But what exactly is 5G, how fast is it compared with 4G, what will it bring to VoIP applications, and what are the benefits and drawbacks of this innovative technology? Let’s take a look at 5G in more detail. What is 5G?   5G stands for fifth-generation cellular wireless and is the next generation of telecom networks that entered the…

A towering success: Cellnex revenue tops €1bn Cellnex Telecom’s revenue for 2019 exceeded EUR 1 billion with 67.5 percent of total income coming from infrastructure services it provides to operators. The Spanish wireless infrastructure operator currently owns 36,471 operative sites in eight European countries and plans to add 28,000 more as a result of ongoing acquisition deals pending completion. Cellnex has also announced a partnership with Bouygues Telecom to help them deploy their 5G network. The two companies have agreed to create a joint venture (51 percent Cellnex and 49 percent Bouygues Telecom) that will deploy and operate a fiber network connecting infrastructure equipment across France. Read more at https://tinyurl.com/s6fmz4h Google plans to invest $10 billion in US offices and data centers in 2020 Google has unveiled its plans to invest more than USD 10 billion in offices and data centers across the United States in 2020. Google and Alphabet…