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News Roundup

A quick roundup of the news in Telecoms | Week #40

By Aiste Kryzanovske October 7, 2022

French telecoms to reduce their energy use Orange has proposed numerous energy-saving measures in order to address the current energy crisis that is expected to strike Europe this winter. Orange has announced that it will reduce its immediate power use by 5 to 10% for one hour every day. Altice will also assess its mobile network settings and implement power consumption cutbacks based on system traffic. The telecom provider will also phase out less energy-efficient equipment and limit its use of air conditioning when feasible in its data centers. Its offices and businesses will also have tighter controls over air conditioning and lighting usage. Read more at: https://tinyurl.com/2p83c9km Elon Musk decides to buy Twitter after all In the upcoming days, Elon Musk and Twitter may come to a settlement to terminate their legal dispute, paving the way for the richest man in the world to finalize his $44 billion purchase…

Telecom News

GSMA voices concern over Europe’s slow 5G deployment

By Aiste Kryzanovske October 6, 2022

According to the GSMA’s most recent report on the state of the mobile sector in Europe, challenging market circumstances will have a detrimental influence on 5G adoption, with Digital Decade targets endangered by slower 5G deployment compared to rival global markets. The GSMA noted that 34 European markets had 5G service available as of the end of June 2022, with 108 providers providing commercial services and a user adoption of about 6%. Norway has the highest rate of 5G adoption at 16%, although there is also growth in Switzerland (14%), Finland (13%), the UK (11%) and Germany (10%). According to the Association, average 5G penetration will reach 44% by 2025, with the United Kingdom and Germany predicted to lead with 61% and 59% respectively. Nevertheless, GSMA researchers observed that even these nations were likely to lag behind global counterparts such as South Korea, which is expected to have…

News Roundup

A quick roundup of the news in Telecoms | Week #39

By Aiste Kryzanovske September 30, 2022

Europe may see mobile network interruptions this winter Since Russia’s invasion of Ukraine in February earlier this year, there has been almost daily talk about potential energy shortages and soaring costs. According to telecom sector insiders, any power outages or energy restrictions may have a negative impact on communication networks. According to this assertion, many European nations do not have enough backup measures to mitigate power outages. This increases the likelihood of tower batteries running out and mobile networks failing. Read more at: https://tinyurl.com/mr2kdvm6 Deutsche Telekom unveils the 5G T Phone Deutsche Telekom has introduced their T Phone and T Phone Pro, two in-house handsets with prices starting below €250 and now available in 10 European regions. Subscribers in Austria, Croatia, the Czech Republic, Hungary, Montenegro, North Macedonia, Poland, Romania and Slovakia will be able to purchase the gadgets. Both devices run on Android 12.0 and have three rear cameras,…

Telecom News

Cloud Group partners with DIDWW to expand VoIP availability across international markets

By Aiste Kryzanovske September 28, 2022

DIDWW, a global provider of premium quality VoIP communication and SIP trunking services for businesses and telco carriers, has announced their partnership with Cloud Group. This cooperation will enable the fast-growing Belgian telecom operator to boost its product portfolio, enhance the quality of its communication services, and offer extended reach to its enterprise customers. As experts in the domain of virtual phone systems, Cloud Group offers solutions for businesses of all sizes. Their user-oriented communications enable customers to use IP-phones, web phones, IP DECTs and a CloudCall application for iOS/Android to make and receive calls. Cloud Group’s PBX solutions are developed in-house, which ensures unlimited service options and custom configurations for organizations of any type. Under the new partnership, Cloud Group will leverage DIDWW’s high-quality VoIP services in over 80 countries, including geographic, mobile, national and toll-free DID numbers, coupled with two-way SIP trunking and virtually unlimited call…

VoIP Solutions

Increasing call center productivity with predictive dialer from INVADE

By Aiste Kryzanovske September 15, 2022

INVADE, a provider of innovative communication solutions, together with Emertec, INVADE’s commercial partner, offers an enhanced solution that is designed to enable enterprises to quickly and cost-effectively deploy INVADE’s fully managed and flexible Dialer-as-a-Service (DaaS) software. Predictive dialer software is a popular solution for outbound contact centers. The use of this serviceboosts the interviewers’ efficiency by increasing the call connect rate, while also enhancing consumer engagement. INVADE has a wealth of expertise in developing and implementing market research software, and because of the modular nature of their solution, they can produce the best-in-class predictive dialer to match a large range of requirements. Currently covering over 50 countries, INVADE, in partnership with its commercial associate Emertec, assists market research operations ranging in size from 5 to 1000 interviewers. Emertec and INVADE have worked together for over a decade to develop cost-effective and best-in-class dialer solutions. Through the development of…

Telecom News

DIDWW expands emergency services support to 27 countries across the globe

By Aiste Kryzanovske September 15, 2022

DIDWW, a global telecoms provider offering premium quality VoIP communication and SIP trunking services for businesses and telco carriers, has announced the expansion of its emergency services support. Emergency calling capabilities with the DIDWW SIP service has now been activated in sixteen additional countries: Norway, Ireland, the Netherlands, Germany, France, Croatia, Bosnia and Herzegovina, Serbia, Bulgaria, Albania, Greece, Turkey, Argentina, Brazil, Australia and New Zealand. As more businesses are moving away from traditional telephony and taking their communication solutions into the cloud, the need for emergency services support while using IP-based services has increased significantly. DIDWW ensures reliable connectivity to Public Safety Answering Points (PSAPs) via local dialing in selected regions, meeting the highest standards of regulatory compliance. The DIDWW Emergency Dialing service allows outgoing emergency calls from DID numbers, thereby facilitating the access by DIDWW customers to diverse new markets for a variety of business initiatives, even those…

Telecom News

PBX On The Cloud and DIDWW join forces to deliver industry leading voice solutions

By Aiste Kryzanovske September 7, 2022

PBX On The Cloud, a cloud-based voice solutions provider for Latin America and the USA, has further extended its partnership with DIDWW, a global telecoms operator that offers premium quality two-way VoIP and SMS communications. This collaboration will create added value and functionality for PBX On The Cloud customers by utilizing DIDWW’s SIP trunking service. PBX On The Cloud is a part of MIGESA, a Mexican corporation with more than 40 years of experience in information technology, that has partnered with providers such as DIDWW, Microsoft, Cisco Systems, Dell, HP and VMware. Following the Latin American traditions and customs, PBX On The Cloud knows all their customers by name, offering personalized and efficient services in their selected languages, including English, Spanish and Portuguese from their fully redundant data centers. Powerful PBX On The Cloud voice services range from simple residential phone lines to hosted PBX solutions, including SIP…

The ultimate checklist of cloud communication features

By Aiste Kryzanovske September 5, 2022

VoIP, or voice-over-internet-protocol, allows businesses to stay connected while also providing a variety of useful cloud communication features when leveraging platforms such as PBXs, softphones and contact center software. VoIP has rapidly grown in popularity among organizations of all sizes. The reason why is simple: businesses seek less expensive ways to communicate without sacrificing efficiency and productivity. It is debatable which cloud communication platform features are the most significant. For our part, we strongly suggest these 20 features to get the most out of your business phone service. Automatic Call Distribution – Businesses with a significant number of incoming calls utilize automatic call distribution (ACD) to route calls to specified agent groups or people. Call Analytics – The collection, analysis and reporting of incoming and outgoing call data to improve performance and the customer experience is known as call analytics. This process is carried out in real time. Also key…

Telecom News

UK confirms new cyber security rules for telecom networks

By Aiste Kryzanovske September 1, 2022

Following a period of public debate, the UK government has decided on new security requirements for telecom providers. It now intends to introduce the Electronic Communications (Security) Measures Regulations 2022 and an accompanying Telecommunications Security Code of Practice to Parliament before the regulations take effect. The new rules seek to better secure UK telecoms networks from cyberattacks. Once in effect, telecoms businesses will be expected to follow tight standards around network failure or the theft of sensitive data, with the regulatory agency Ofcom receiving additional powers to verify providers are adopting suitable and proportional security measures. The government declared that the new telecommunications security legislation, designed in collaboration with the National Cyber Security Centre (NCSC), will be among the toughest in the world and will provide the UK with much stronger measures. They will strengthen the UK’s cyber resilience by incorporating strong security practices into providers’ long-term investment…

Telecom News

Truecaller releases an upgraded iPhone app

By Aiste Kryzanovske August 31, 2022

Global communications platform provider Truecaller has released a completely updated version of its iPhone app for users all around the world. This iOS software has been entirely reworked from scratch to be faster and more effective, and deliver substantially improved number identification, spam, scam and business call detection than earlier versions of the program. This latest advancement is the result of an entirely new architecture that combines Truecaller’s cutting-edge spam detection algorithms with Apple’s existing technologies to provide the best caller ID solution. The updated program connects with Apple’s default phone app to display Truecaller results directly in the call log. Truecaller has created the most up-to-date, precise and comprehensive first ring caller ID and spam detection for any region, and the company ensures this leading position by continuously upgrading its spam database. The app also contains a significant redesign and a new user experience flow, which greatly…