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Following its recent hefty $100 million investment in Anthropic, SK Telecom has shown interest in another AI company called Persona AI.
AI

Navigating SKT’s Investment in AI Contact Center Innovations

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SK Telecom’s recent interest in burgeoning AI companies, especially in the AI Contact Center specialist, Persona AI, is undeniable. The partnership aims to revolutionize customer service through AI technology, reducing wait times and providing 24-hour service. However, challenges remain as AI tries to match the human knack for voice recognition and interpretation. SKT and Persona AI also plan to venture into voice recognition kiosks and voice-activated robots, capitalizing on a rapidly growing market.

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Intel and Samsung have recently reaffirmed their commitment to advance the virtualized Radio Access Network (vRAN) technology.
Broadband

Intel and Samsung Boost vRAN Technology: Examining the Impact

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Intel and Samsung amplify their alliance to revolutionize virtualized Radio Access Network (vRAN) technology. With Intel driving RAN processes into a generalized realm and Samsung narrowing the divide with formidable RAN vendors, vRAN emerges as an attractive alternative to traditional RAN. But will the telecom industry celebrate this technological feat with the same fervor?

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In a major industry development, four leading global telecommunications companies have united to create the Global Telco AI Alliance.
AI

Unleashing AI’s Potential: Global Telco Alliance Transformation

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Four powerhouse telecom companies have forged an alliance to harness the potential of Artificial Intelligence (AI), revolutionizing customer experiences and uncovering potential business opportunities. This alliance, brought to life in Seoul, South Korea, promises to co-develop a Telco AI Platform, pioneering new AI services, like digital assistants and super apps. The initiative has been seen as a forward-thinking response to the escalating global interest in AI within the telecommunications industry. Imminent discussions at the Total Telecom Congress will shed more light on this transformational feat.

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technologies research
Telecom News

UK kicks off 5G and 6G technologies research

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The UK government has announced a £110 million investment in research and development for next-generation wireless technology and telecoms security, with a focus on 5G and 6G. This investment is intended to enhance the UK’s position as a global leader in telecoms research and development.   As part of this investment, three top UK universities – the University of York, the University of Bristol, and the University of Surrey – will each receive £28 million to collaborate with major telecoms companies  such as Nokia, Ericsson, and Samsung to develop and create future networks such as 6G. This follows Ericsson and Samsung’s recent announcement to establish 6G research labs in the UK. The investment will also aid in the deployment of ultrafast 5G by making it easier for new companies to enter the market.   The universities will work with world-class UK academics and industry players to ensure that future network…

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PRAGMA
Telecom News

Pragma upgrades its iPECS cloud UCaaS platform

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Pragma has announced enhancements to its iPECS Cloud 5.0 UCaaS platform, which will broaden the product offering for channel partners. The iPECS Cloud platform upgrade adds a number of new capabilities to iPECS ONE and iPECS, Analytics and iPECS Cloud.   iPECS Cloud 5.0 includes enhancements to the iPECS ONE collaboration service as well as connectivity with Microsoft Productivity tools. Device integration for Android and iOS mobile users, as well as call recording and compliance tools have been added to iPECS ONE to improve the user experience and provide administrators and compliance teams with added confidence in controlling their voice interactions.   Pragma claims that the most recent version satisfies their shared commitment to enhancing customer experience with Ericsson-LG. Pragma continues to provide UCaaS tools and features through its alliance with Ericsson-LG, assisting their fast-growing reseller channel in dominating the industry.   IPECS Analytics is the offering’s focal point for…

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SoftBank and KDDI
Telecom News

SoftBank and KDDI to invest in 5G boost

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Two Japanese telecommunications providers, SoftBank and KDDI, have drawn up a plan to invest a total of $38 billion in fifth-generation wireless networks in Japan over the next 10 years. The country is seeking to close the gap between itself and its neighbors, China and South Korea, who have taken the lead in rolling out this ultra-fast technology. The 5G technology is expected to provide a large-scale boost to the country’s economy, benefiting a variety of industries, from Internet services to the automotive industry. Currently, 5G coverage across Japan remains very limited, mainly focused on Tokyo and other major population centers. Both operators plan to invest $19 billion each. For Japan’s 5G network, SoftBank plans to build 350,00 base stations nationwide, of which 50,000 are expected to be completed by March of 2022, and 200,000 more by 2025. Meanwhile, KDDI, which currently has less than 10,000 base stations,…

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samsung verizon deal
Telecom News

Samsung signs $6.6 billion contract with Verizon

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The South Korean tech giant Samsung has announced that it has signed a contract to supply network equipment to Verizon in the US. Samsung and Verizon’s wireless telecommunications solutions contract is worth about $ 6.6 billion according to information released on Monday, ensuring a great triumph for the South Korean seller against established competitors. Samsung Networks will supply network equipment and solutions, including 5G, to their American partner for the next five years, until December 2025. This new contract with Verizon is the largest that Samsung has ever received in its history. Samsung’s network business was one of the first to offer 5G network equipment to South Korean telecommunications companies when they launched their 5G networks in 2019. “We are pleased to expand our long-standing partnership with Verizon to advance their next-generation network evolution. With this latest long-term strategic contract, we will continue to push the boundaries of…

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Telecom News

Samsung snaps up TeleWorld Solutions to boost 5G deployment in the US

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Samsung Electronics has completed an agreement to acquire network services provider TeleWorld Solutions (TWS). Headquartered in Chantilly, Virginia, TWS provides network design, testing and optimization services to mobile service and cable operators, equipment OEMs and other companies in the United States. This acquisition is expected to help Samsung address the need for end-to-end support in delivering network solutions aimed at upgrading the 5G and 4G LTE networks, and providing connectivity service advancements in the US. Paul Kyungwhoon Cheun, Executive Vice President and Head of Networks Business at Samsung Electronics, said, “The acquisition of TWS will enable us to meet mobile carriers’ growing needs for improving their 4G and 5G networks, and eventually create new opportunities to enhance our service capabilities to our customers. Samsung will continue to drive innovation in communications technology, while providing optimization services for network deployments that accelerate US 5G network expansion.” Under the agreement,…

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Telecom News

Samsung’s first mid-range 5G smartphone built for the Era of Live

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Samsung Electronics has officially revealed the first 5G smartphone in its mid-range Galaxy A series. The announcement comes just a few weeks after launching the company’s flagship Galaxy S10 5G and Galaxy Note 10 5G devices. The new Galaxy A90 with 5G connectivity offers near flagship-grade hardware and includes some impressive features like Samsung DeX support, “Desktop Experience” software for mirroring the phone’s screen and apps on a PC or TV, and Game Booster for enhanced gaming performance. DJ Koh, President and CEO of IT and Mobile Communications Division at Samsung Electronics, said, “We’re excited about the success of the Galaxy A Series – a generation of smartphones built for the new Era of Live that focuses on essential features people want the most, including a high-quality camera, long-lasting battery and immersive display. Samsung has worked tirelessly with our partners in the 5G ecosystem to bring 5G to as…

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