Virgin Media O2, a leading British broadband and mobile operator, in collaboration with its shareholder Liberty Global, has embarked on a pioneering venture with the introduction of its Smart Pole Trial. This innovative project sees the deployment of 4G and 5G-capable smart poles across the UK, aimed at enhancing mobile network coverage and capacity significantly.
Avaya, a global leader in customer experience solutions, today launched its inaugural edition of the CX Force 2024 awards, designed to spotlight and celebrate the innovators, strategists, and pioneers dedicated to reshaping the world of customer experience recognising the individuals who create meaningful change and set the benchmark for exceptional experiences. The inaugural edition of Avaya’s CX Force awards are founded in partnership with the International Avaya User Group (IAUG), a community that allows Avaya users to connect and share ideas that are transforming the industry and are co-sponsored by Constellation Research, the Silicon Valley-based technology research and advisory firm.
In the realm of mobile communication, Virginie Debris stands as a seasoned expert, navigating the evolution from ringtones to Rich Communication Services (RCS). With an illustrious career spanning over two decades, she recently captivated audiences at Mobile World Congress, delving into RCS’s transformative potential. In this exclusive interview, Virginie sheds light on her journey and shares invaluable insights into the future of messaging.
In a significant acknowledgment of its pioneering approach to customer service, Evolve IP has been distinguished as a front-runner in the realm of secure and efficient hybrid work solutions. The company’s recent accolade as a “Leader” and “High Performer” in G2’s Winter 2024 report underlines its commitment to facilitating seamless productivity for distributed workforces.
In a significant development at the Gartner Data & Analytics Summit in Orlando, FL, Alkira, a leader in agentless multi-cloud networking, has teamed up with RestorePoint.AI, known for its Secure Managed Data as a Service, to introduce a revolutionary cloud-based data management service. This collaboration is designed to empower mid-market enterprises with a private, secure network, accelerating the process of deriving value from analytics and Generative AI (GenAI) without the need for extensive resources.
The global enthusiasm for artificial intelligence (AI) is set to significantly boost spending in edge computing infrastructure and services, with projections from IDC indicating a jump to $232 billion this year, marking a 15.4% increase from the previous year. This surge reflects the growing demand for technologies that facilitate faster and more efficient data processing closer to the source of data generation.
In a notable development, Vodafone has agreed to sell its operations in Italy to Swisscom, the Swiss telecommunications giant, for €8 billion, marking a significant shift in its business strategy. This sale is part of a broader effort by Vodafone to restructure its operations across Europe, aiming for a stronger, more focused presence in growing markets.
Telecom leaders discussed the challenge of monetizing 5G. Vodafone’s ‘The Great British Telecoms Switch’ campaign offers BT customers savings and compensations to switch providers. A Pew Research Center survey found U.S. teens have a complex relationship with smartphones. Verizon’s report shows a 129% rise in mobile network traffic over 5 years. Iliad aims to become the fifth-largest mobile operator in Europe by 2024.
In a bold move that underscores its commitment to leading the UK’s fibre optic expansion, CityFibre has acquired Lit Fibre, a smaller but significant player in the market. This strategic acquisition is set to boost CityFibre’s reach by an additional 300,000 premises, signaling a significant step in its quest to become the nation’s third major infrastructure platform, alongside giants like Virgin Media O2 and Openreach.
First Orion, the leading provider of branded communication solutions for enterprises, announces that the industry’s first real-time out-of-band call authentication solution, INFORM Paired, is now available across all major U.S. carriers. INFORM Paired ensures bad actors cannot impersonate a branded call from a legitimate enterprise and, as a result, reduces the risk of consumers getting scammed.
