Global cloud communications platform Infobip has unveiled its groundbreaking product, Experiences, a generative AI-powered journey builder that empowers businesses to engage customers, foster loyalty, and accelerate growth. This innovative no-code platform offers organizations a comprehensive library of AI-powered journey templates tailored to their unique business needs, spanning from onboarding and engagement to retention and loyalty.
Telecom alliance Alaian is partnering with chip manufacturer Qualcomm to empower start-ups specializing in Extended Reality (XR). The alliance, comprising of seven telecom giants along with towerco Cellnex, targets initiatives involving metaverse, virtual platforms, and various services or applications from all over the globe. Despite a lukewarm response to the metaverse and the disappearance of mixed reality from the limelight, the conglomerate remains optimistic. Future XR experiences can greatly benefit from the expertise and resources provided by co-operating with Qualcomm.
A recent study unveils a quietly progressing industrial metaverse revolution, with early adopters reporting capex and opex reductions surpassing expectations. Focused on enterprise and industrial applications, this shift aligns with Nokia’s Industry 4.0 strategy and emphasizes the importance of reliable, high-speed connectivity.
Meta’s bold AI integration plans could revolutionize platforms like Facebook and Instagram while tackling infrastructure and software challenges. The metaverse’s potential is also sparking interest among telecommunication leaders, creating opportunities for immersive social experiences.
Ofcom discusses AI’s potential benefits and risks, examining its use in content and telecom industries and addressing concerns about malicious usage. The regulator works with companies to assess safety risks, implement mitigation strategies, and enhance transparency to protect users and promote responsible AI integration.
Amdocs unveils its AI-driven amAIz framework, revolutionizing telecom operations with advanced capabilities and natural language processing. Enhancing service quality and boosting operational efficiency, this transformative technology offers pre-built use cases and rapid implementation, while fostering customer engagement and streamlining processes.
Discover how Microsoft aims to alleviate work intensity with AI integration into their 365 Copilot suite, focusing on enhanced workflows and creativity, while addressing concerns of job displacement. Explore AI-powered services and join the global conversation.
Cresta unveils new AI-driven solutions at Enterprise Connect, transforming contact centers into revenue generators and enhancing customer retention. CEO Ping Wu explores the untapped potential in service conversations, ensuring seamless experiences for organizations.
NATO’s HEIST initiative enhances global internet resilience by integrating subsea cables and satellites, aiming to safeguard against data traffic disruptions. GoTo harnesses generative AI to improve customer experiences, while China Unicom and Huawei launch a 5.5G network in Beijing, and Swisscom and Nokia deploy a nationwide drone network in Switzerland for safety and industrial monitoring.
Opensignal’s report shows T-Mobile leads in US 5G availability.
Google has reversed its decision to phase out tracking cookies. Businesses rapidly adopting generative AI face long-term infrastructure and security challenges. EdgeCore Digital Infrastructure plans to build a new data center. Nokia’s Broadband Easy Connect uses AI and cloud technology to streamline fibre connections.
