Fundamentally, Lina Zaboras is a people person. First thing every morning, the CEO of DIDWW devotes her time in walking through the company offices and taking the pulse of the team, because, as she says, “to us, relationships are everything, and only by developing personal connections, can we make a difference.” DIDWW views its staff as the distinction that makes the company successful. “We don’t see ourselves as producing products; rather, our people develop solutions,” Zaboras points out. “Almost every customer has very individual requirements, and it’s only by having dedicated and knowledgeable staff who can properly understand their challenges, that they can be confident of receiving a communications solution that will meet their needs.” Lessons learned outside the business Lina Zaboras’ appointment as the CEO of DIDWW was somewhat unusual. While she had ample skills and determination to take the business forward, her professional background in languages and education was very far…
You’re on a sales call, the kind where the stakes feel high, and you’re hoping to turn a prospect into a client. You’ve got your script, a solid understanding of your product, and you’re ready to pitch. But as the conversation unfolds, you can sense the prospect pulling away – maybe it’s the tone of your voice, the timing of your pitch, or something you can’t quite put your finger on. What if we told you that the key to boosting your sales performance isn’t just in your pitch or your product knowledge, but in understanding the psychology behind human decision-making? With virtual communication becoming the norm, VoIP tools are essential for sales teams. Combine these tools with insights from psychology, and you can transform the way you approach selling. The Mindset Shift Before we dive into the specific tactics, let’s talk about mindset. The most successful sales professionals don’t…
Regulatory compliance is crucial for VoIP carriers to ensure the delivery of reliable communication services. Non-compliance can result in severe penalties, loss of licenses, and reputational damage. This article provides an overview of key regulations, such as data protection and emergency services, that carriers must navigate to operate legally and protect consumers.
In today’s fast-paced digital world, businesses must adapt to mobile-first communication platforms to stay competitive. These platforms enhance flexibility, collaboration, and employee engagement by prioritizing mobile device usability, offering tools like instant messaging and video conferencing. With benefits like cost savings, improved customer service, and scalability, mobile-first platforms are essential for modern business success.
Choosing a VoIP provider requires understanding your business needs. Compare providers based on reviews, pricing, call quality, features, and scalability. Look for bundled calling options, mobile apps, voicemail features, call forwarding, and auto-attendants. Ensure the provider offers integrations with your business tools and guarantees reliable service with strong security measures.
Embark on a festive journey with our 12 articles – one for each day of Christmas – exploring the dynamic realms of VoIP and the telecommunications sector. From unveiling the trends shaping the industry to enhancing professional communication skills and delving into the future of sustainable communications, each article offers a unique perspective on the evolution and impact of telecommunications.
As businesses adapt to the demands of today’s fast-paced environment, this article explores the 10 indispensable features that can transform a business phone system into a strategic asset. From VoIP capabilities and mobile integration to unified communication, CRM software integration, and advanced call routing, discover how these features enhance internal operations, optimize customer interactions, and contribute to improved efficiency, productivity, and customer experiences.
With a myriad of options available, choosing the right SIP trunking provider can be daunting. That’s why we’ve compiled a comprehensive list of the top 10 best SIP trunking providers. This article provides an overview of key features, reliability, scalability, customer support, and pricing models. It gives you the necessary information to make an informed decision to transform your business communication infrastructure with this information.
BYOC, or Bring Your Own Carrier, is a cost-effective approach for businesses seeking greater control over their VoIP services. This comprehensive guide explains the concept, advantages, and considerations of BYOC in VoIP. It offers insights into cost savings, global coverage, control, and flexibility, helping businesses make informed decisions to optimize their voice services while cutting costs.
CNAM, or Caller Name Delivery, goes beyond Caller ID by revealing the caller’s name associated with their phone number. It enhances call identification, trustworthiness, and streamlines communication. Users can quickly recognize callers and identify potential spam calls, making it invaluable in various communication platforms. Check with your service provider to embrace CNAM’s power.