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Salesforce launches a generative AI CRM technology The world’s first generative AI customer relationship management (CRM) platform, Einstein GPT, has been released by Salesforce. The system will provide personalized content for interactions across sales, service, marketing, commerce, and IT using real-time data from the Salesforce Data Cloud. Clients may integrate data with OpenAI’s cutting-edge AI models or employ external models within Salesforce CRM to create dynamic content that responds to user requirements. In order to invest in high-potential businesses and support ethical, reliable, and generative AI, Salesforce Ventures has also established a $250 million Generative AI Fund. Read more at: https://tinyurl.com/2vu9vhnn Dish Wireless receives FCC permission to test T-Mobile’s 5G spectrum Dish Wireless will perform 5G testing using part of T-Mobile’s low-band spectrum before determining whether to acquire the spectrum later this year. The Federal Communications Commission approved the testing, which will be conducted in Arizona until September 30. Dish…

Sneak peek into Mobile World Congress 2023 Mobile World Congress, Europe’s largest telecommunications trade event, kicks off next week, and the major European carrier organizations have provided an early glimpse at what they will display. While many companies are selling and presenting various topics at the event, the primary themes appear to be the metaverse and 5G, with few practical use cases and some unique concepts such as how operators are exploiting APIs on their networks. The show might also include high-resolution ideas of driverless cars and self-driving drones. Read more at: https://tinyurl.com/bdhhndbn Ericsson to cut 1,400 jobs in Sweden Ericsson, a telecoms equipment vendor, has revealed its intentions to decrease its staff in Sweden by around 1,400 individuals as part of massive cost-cutting initiatives. The decision followed an agreement reached with trade unions to conduct a voluntary redundancy program. Ericsson presently employs around 15,000 individuals in Sweden and 100,000…

During Super Bowl LVII in Glendale, Arizona, Verizon customers broke the company’s data use record. On game day, 60% of the 67,827 spectators used Verizon’s cellular network, consuming 47.8TB of data in and around State Farm Stadium. This statistic reflects a 36% increase in data use over Super Bowl LVI in 2022.    The highest data use surges happened during the halftime performance and during kickoff. The network’s peak download rates reached 4,200Mbps, while the median download speeds were 2,300Mbps. A team of 100 Verizon engineers operated the Network Command Center 24 hours a day, seven days a week to provide a dependable network experience for spectators, first responders and public safety teams.   In preparation for the game, Verizon committed more than $100 million in network improvements and enhancements in and around State Farm Stadium and the surrounding Phoenix region. The company installed 5G Ultra-Wideband in various zones within…

Juniper Networks, a supplier of secure, AI-driven networks, announced that Virgin Media O2, one of the UK’s major fixed and mobile service providers, has updated its IP core backbone network in conjunction with  Juniper. The upgraded network can accommodate 800G and is part of Virgin Media O2’s long-term strategy to invest in sustainable infrastructure capable of supporting continuous data growth and bandwidth needs. This investment will allow the company to quickly launch revenue-generating services while also lowering power, cooling and space usage expenses. In order to implement this strategic update, Virgin Media O2 selected Juniper as its technology partner for a number of reasons. Prior to their joint venture in 2021, Virgin Media and O2 had used Juniper for more than 10 years as their primary networking provider. Additionally, Juniper was able to provide Virgin Media O2 with a compelling economic proposition by protecting their long-term investment. This…

France invests €750 million in 6G R&D  For research and development projects in advanced network generations such as 5G and 6G, France has announced a €750m grant program. In order to produce sovereign solutions, especially with the pandemic and global trade disputes, the country is focusing on virtualization, open interfaces for access networks, edge computing, security, and AI and machine learning integration. The scheme is part of Macron’s France 2030 strategy. It is a €30 billion plan aimed at modernizing the economy and positioning France as a world leader in future network technologies. Read more at: https://tinyurl.com/4jr922dn T-Mobile in talks to acquire MVNO Mint Mobile T-Mobile is apparently in discussions to buy Mint Mobile, a pre-paid mobile virtual network operator (MVNO) backed by Ryan Reynolds. Mint Mobile has grown in popularity since its launch as Mint SIM in 2015. It has been touted as a cheaper alternative to major mobile…

Orange has announced a partnership with Reservoir Sun, a pioneer in self-supply solar energy systems. The aim of this arrangement is to build a photovoltaic power plant at the major satellite communications station Bercenay-en-Othe (Aube), in order to provide environmentally favorable outcomes for France and Europe.   The communications corporation is shifting its usage toward renewable energy sources and speeding up the process by utilizing solar energy in its tertiary and technical facilities. The solar energy farm is scheduled to be completed in 2025.   A surface area of 50,000 square meters will be occupied by the farm. The power plant, which has a 5 MW capacity, 1 MW for self-consumption and 4 MW for reinjection, will provide 20% of the site’s energy requirements. Additionally, using low-carbon energy from the sun will reduce CO2 emissions by nearly 100 tons per year.   An environmental impact analysis study will be conducted…

The telecommunications industry is one of the most dynamic industries in the world, driving innovation and having a significant impact both on society and business. In fact, regardless what industry you’re in, telecoms will most likely have an impact on your business. If you want to stay ahead of the competition, you must keep an eye on emerging trends and advancements in the telecom industry. So, what major telecom developments should we be on the lookout for in 2023? 5G satellites Looking ahead, we anticipate a surge in satellite access for both devices that directly access satellite connections as well as Non-Terrestrial Networks (NTNs) that employ spaceborne and airborne vehicles for transmission. It is an intriguing capability enabled by Low Earth Orbit (LEO) satellites, which are smaller, lighter, and far less expensive to manufacture, launch, and maintain than traditional geostationary and mid-orbit satellites. Many opportunities are made possible by 5G…

T-Mobile has engaged in a marketing campaign called “Make Xfinity Your Ex” that aims to convince Comcast Xfinity customers to switch to T-Mobile’s fixed wireless access (FWA) 5G Home and Business Internet service.   As part of the campaign, a T-Mobile billboard truck has been driving circles around Comcast’s headquarters in Philadelphia for 25 hours, playing a video that highlights Comcast’s price hikes over the years.    In addition to the billboard truck, T-Mobile is offering its FWA 5G service for $25 per month, not including taxes and fees, with a qualifying voice line for a limited time, and is giving Comcast Xfinity customers up to $750 to break their contracts.   The campaign is a direct attack on Comcast, which is set to raise prices on its TV and internet services, with an average rate increase of 3.8% for customers nationwide starting December 20. This follows a rate hike…

Amazon Web Services awarded $724M cloud contract The US Navy has issued a single contract to Amazon Web Services (AWS) potentially worth $723.9 million. Under a five-year enterprise software license (ESL) agreement, AWS will provide the Department of the Navy access to AWS’ commercial cloud environment, including training, certification courses and professional services from the cloud provider. The ESL includes work to be performed from December 2022 through to December 2028. Read more at: https://tinyurl.com/5ynmx3at Infovista unveils its 360° Assurance solution for VoLTE and VoNR Infovista, a global leader in network lifecycle automation, has introduced its 360° Assurance for VoLTE/VoNR solution. This advancement will equip mobile voice service providers with a comprehensive, end-to-end solution to ensure a better customer experience when using voice services. Infovista’s 360° Assurance for VoLTE/VoNR solution is designed to address specific problems that service providers face when assuring VoLTE and VoNR services, including detecting and resolving one-way…

Fusion Connect launches Operator Connect for Microsoft Teams Fusion Connect, a global Managed Communication Service Provider (MCSP), now offers Microsoft Teams Operator Connect. This new solution ensures the availability of the platform and services, backed by Fusion Connect’s complete service guarantee. With this offering, customers can use Microsoft Teams to make direct calls to mobile devices and landlines using dedicated local phone numbers that can be accessed from any device. By partnering with Fusion Connect for Microsoft Teams calling services, businesses can more fully integrate their use of Microsoft 365 services and benefit from enhanced collaboration, continuity and workforce management capabilities. Read more at: https://tinyurl.com/2tcuw5p4 University of Surrey to research greener telecom networks The University of Surrey has secured a £12 million grant to research the development of more sustainable and resilient telecommunications networks. The 5/6G Innovation Centre at the University of Surrey will act as the project manager for…