Enreach, Europe’s leading provider of converged contact solutions, announced that it has unveiled its new Enreach Contact App Suite solution to partners and customers in Germany, the Netherlands, Spain and Latvia. The solution delivers the robust capabilities available within the Enreach Contact cloud communications platform, providing users with a seamless and consistent communications and collaboration experience across disparate mobile and desktop environments. Germany, the Netherlands, Spain and Latvia are the first markets to receive this new technology. Enreach plans to introduce the App Suite in other European markets throughout the year.
Investigating the annual telecom standings in the DACH region unveils significant enhancements. Deutsche Telekom leads in Germany, marked by its thirteenth victory in Mobile network systems, with an improvement in 15 points. Austria’s competition ended with Magenta taking the top spot, entering the global Top 5 Club. Swisscom claimed victory in Switzerland for the sixth time in a row.
In telecom news, global circular solutions provider TXO bolsters its sustainability commitment by acquiring network decommissioning specialist Lynx UK, expanding its team and global presence. Meanwhile, the FCC strengthens rules against telemarketing abuse, aiming to protect U.S. phone subscribers from unwanted calls. Enreach introduces a Contact App Suite for enhanced business connectivity, integrating voice and call control with Microsoft collaboration tools. Additionally, Tollring unveils Record AI, an affordable cloud call recording solution democratizing AI automation for improved customer experiences across organizational scales. These strategic moves signal advancements in telecom sustainability, regulatory protection, business connectivity, and AI innovation.
RedShift Networks, a leading provider of VoIP security solutions, today announced a new partnership with TD SYNNEX a leading global distributor and solutions aggregator for the IT ecosystem. This partnership will enable VoIP/UC network operators and managed service providers the ability to easily deploy network wide, cutting-edge cybersecurity software with unmatched distribution capabilities.
Avaya, a global leader in customer experience solutions, today announced its participation at the 2023 edition of GITEX Global, where the company will illustrate how organisations can choose their own journey to delivering AI-powered customer experiences.
Apple’s recent unveiling of four new iPhone models, with prices starting from £799, highlights the company’s steady stream of innovation. This release has also stirred debate among smartphone enthusiasts questioning the extent of the innovations, especially considering the premium pricing. Despite predicted criticism, Apple maintains its market dominance by committing to incremental upgrades, asserting a commitment to environmental responsibility, and boasting durable, low-bug products.
Allegations were made last week against Vivacom, a Bulgarian telecommunications company owned by United Group, by A1 Group and PPF Group. The Bulgarian Commission on Protection of Competition (CPC) had granted Vivacom permission to acquire Networks-Bulgaria and several other smaller Bulgarian telecoms, sparking concerns within the industry.
United Group’s series of acquisitions in Bulgarian telecommunications raises intrigue, drawing attention especially from vigilant industry veterans like A1 Group and PPF Group. The tacit consent of the Bulgarian Commission on Protection of Competition allowing Vivacom to absorb Networks-Bulgaria and six other telecom firms, potentially empowers Vivacom with unprecedented control over TV distribution and the ISP market.
Telekom Austria advances in spinning off its towers business, appointing Ivo Ivanovski and Lars Mosdorf as future leaders. Tasked with preparing a Vienna listing in H2, the duo will oversee 12,900 towers potentially worth billions, enhancing Telekom Austria’s asset monetization.