SIPPIO, the global leader in voice enablement, and Clerk Chat, the leading conversational messaging platform, have today announced the launch of ‘SIPPIO Text Messaging by Clerk Chat’. Available immediately, the new service seamlessly integrates SMS/MMS and WhatsApp Business directly into Microsoft Teams, with Apple Messages for Business coming soon.
A recent survey among telecom and IT engineers at communications service providers (CSPs) indicates a positive outlook on the role of artificial intelligence (AI) in enhancing network performance and driving revenue. Conducted by Ciena and Censuswide, the survey involved over 1,500 telecom professionals from 17 countries.
AI and Machine Learning (ML) are transforming VoIP, enhancing communication efficiency and cost-effectiveness. This integration offers features like real-time call quality optimization, personalized user experiences, and advanced IVR systems. AI-powered analytics unlock valuable insights and improve security. The future holds seamless IoT connectivity and a redefined way we connect through VoIP.
A recent study conducted by Germany’s Verband für Telekommunikation und Mehrwertdienste (VATM) has illuminated the rapid advancements within Germany’s fiber market. The study highlights a steady stride in the country’s fiber rollout, projecting that nearly 19 million households, approximately half of the German population, will have access to fiber-to-the-premise (FTTP) connectivity by mid-year, marking a rise of 2 million households since the close of 2023.
BT Group has reported a slight revenue increase to £20.8 billion, a 1% rise from last year, driven by price hikes for broadband customers, robust sales of fibre products in Openreach, and growth in the consumer division. However, the company’s pre-tax profits dropped sharply by 31%, falling to £1.18 billion, despite a 2% rise in adjusted EBITDA, which reached £8.1 billion.
Deutsche Telekom, the German telecommunications giant, is ramping up its international wholesale services with a focus on the emerging API (Application Programming Interface) ecosystem. The company’s Global Carrier division has introduced a suite of services known as Global Carrier Digital Services, providing wholesale customers with access to a range of APIs to enhance their own offerings.
In a significant move to bolster its presence in Europe, Amazon Web Services (AWS) has announced a substantial investment of €7.8 billion into the AWS European Sovereign Cloud project, extending through 2040. This initiative, unveiled last October, aims to establish an autonomous cloud infrastructure within the European Union (EU), operated independently to ensure data sovereignty for European customers.
At Avaya Engage, its premier customer experience event, Avaya, a global leader in Customer Experience solutions, unveiled a series of important enhancements to the Avaya Experience Platform™ (AXP),that further Avaya’s leadership in Enterprise CX as well as its commitment to delivering Innovation without Disruption. Avaya’s robust and comprehensive CX platform, trusted by large Enterprises globally, empowers customers to maintain their core capabilities while evolving through flexible innovation paths, including on-premises, private cloud, public cloud, or hybrid deployment models.
In line with its commitment to delivering global connectivity, DIDWW has expanded its SIP trunking services to include local call termination in North Macedonia, Malaysia, and Kenya. As a leading provider of premium quality two-way VoIP and SMS communications, DIDWW strategically enhances its coverage to offer robust telco solutions for businesses around the world.
In a strategic move to bolster its network reach, alternative fibre builder CityFibre has successfully acquired Lit Fibre, marking the first step in its plan to consolidate within the UK’s burgeoning altnet sector. Lit Fibre, known for its vertically integrated model encompassing both network construction and ISP services, currently serves over 220,000 premises across more than 20 towns in several regions.
