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Telecom News

Ribbon’s SBC facilitates VoIP audio streaming for Amazon Chime Voice Connector

By Vilija Simkiene December 19, 2019

The US tech company Ribbon Communications, a global software leader providing IP-based real-time communications security and software solutions, has extended its collaboration with Amazon Web Services (AWS) to enable the simplified forwarding of VoIP audio streams to Amazon Chime Voice Connector by using SIP-based Media Recording (SIPREC). Ribbon’s Session Border Controllers (SBCs) with SIPREC capabilities can forward audio streams to AWS for real-time, automated call analytics and recording. Ribbon is a member of the AWS Partner Network (APN), whose SBC Software Edition (SWe) is available in the AWS Marketplace and as an AWS Quick Start. In March 2019, Ribbon reported that its SBC SWe was successfully tested with the Amazon Chime Voice Connector, to help customers move their SIP trunking workloads to AWS. The company said that IT professionals can use the Connector for low-cost SIP trunking with on-premises or cloud-based phone systems. Sid Rao, General Manager at Amazon…

Telecom News

Legal battle over Alexa between Amazon and VoIP-Pal

By Jonathan Simon June 19, 2018

After suing Apple over patents infringement VoIP-Pal is determined to launch the exact same process with Amazon. The lawsuit has been filed in Nevada, and is focusing and Amazon’s cloud-based virtual assistant, Alexa, especially on its calling and messaging services. The Washington-based company blames Amazon for using the very same four patents that it is suing Apple for. In Amazon’s case, the technology is used to make function voice and video calls or voice messages. Voip-Pal is trying to make profits from patents they own that are based on VoIP technology. The CEO of Voip-Pal, Emil Malak said, “After investigating Amazon’s Alexa platform and Echo line of products our technical team has concluded that the calling and messaging functions infringe our patents. Amazon’s foray into communications seems to be part of a larger trend of giant corporations battling for market dominance by offering Internet-based communication products that integrate with traditional…

Telecom News

Amazon’s New Echo Connect Allows You to Make Calls

By Carlota Vilalva October 30, 2017

Amazon announced at a press conference that the Echo Connect, a device that uses Alexa – Amazon’s voice-activated digital assistant – can turn your home phone into a smart, hands-free speakerphone that can call any landline number or contact from your phone. It also allows you to call 911 for emergencies using only your voice. According to the online retailer, the Echo Connect will work with your existing home phone service, whether it’s landline or VoIP, but you must have an Echo speaker in addition to the Echo Connect. The Echo Connect plugs into a standard phone jack or VoIP adapter and connects wirelessly to your Echo device. Once it is all set up through the Alexa app, you can use your Echo speaker to ask Alexa to call anyone from your contacts list, and they will be able to see your home phone number on their caller ID. Likewise,…

AI

Claude Returns With Safeguards as AI Resilience Rises

By Gintare Jakonia July 21, 2026

Anthropic’s Claude Fable 5 and Claude Mythos are back after a 19-day suspension, but VoIP providers and enterprise communications teams should note the risks. New AI safeguards, usage credits, and regulatory uncertainty could affect cloud contact centers, support automation, developer workflows, and resilient telecom service planning in modern VoIP networks

AI

Ericsson Embeds AI Agents at Telecom Core for OSS/BSS Revolution

By Gintare Jakonia June 29, 2026

Ericsson is embedding AI agents into OSS/BSS to transform telecom and VoIP operations. Its agentic blueprint connects network automation, customer experience, billing, and revenue workflows, helping carriers speed service launches, reduce churn, and prepare for AI-native 5G and 6G while raising key questions about data trust, cloud portability, and AWS

AI

Nokia & Google Deepen AI Partnership for Telecom Innovation

By Gintare Jakonia June 25, 2026

Nokia and Google Cloud are bringing Gemini-powered AI agents to Nokia Assurance Center, promising faster VoIP network operations, smarter service assurance, and transparent automation. With triage, anomaly detection, remediation, and human-approved controls, operators could cut outage investigations dramatically while improving reliability for telecom, cloud communications, and enterprise voice services worldwide

AI

Global AI Sovereignty – Nations Innovate for Control and Growth

By Gintare Jakonia June 17, 2026

In the evolving landscape of sovereign AI strategies, nations are eagerly harnessing VoIP technologies for enhanced communication efficiencies. As they integrate power, infrastructure, and regulatory controls, countries like France and Japan illustrate varied models of AI advancement. With VoIP’s scalability and cost-effective nature, it becomes indispensable.

AI

US Bans Anthropic AI Exports Amid Security Concerns

By Gintare Jakonia June 16, 2026

The recent U.S. government export controls on Anthropic’s AI models, Claude Mythos 5 and Claude Fable 5, are a game-changer in the AI industry. These high-security AI models are now inaccessible to foreigners, impacting Anthropic’s global operations. This decision emphasizes a shift in AI governance and technological regulation focusing on national security.

AI

Corning’s Rise in AI Infrastructure – Key Partnerships Emerging

By Gintare Jakonia June 12, 2026

Corning’s growing prominence in AI infrastructure, particularly within the hyperscaler community, signals a pivotal role in optical connectivity for next-gen data centers. With agreements alongside industry titans like Amazon and Meta, Corning spurs advancements in innovative optical networking. This positions Corning at the forefront of supporting tomorrow’s scalable data infrastructures.

Security

BT Joins Project Glasswing to Boost AI Cybersecurity Power

By Gintare Jakonia June 10, 2026

BT has become the first UK company to join Anthropic’s Project Glasswing, a global defensive alliance using AI to strengthen cybersecurity. By participating, BT gains access to advanced AI tools like Claude Mythos Preview, enhancing its ability to safeguard national infrastructure against evolving AI-driven cyber threats. This move underscores BT’s commitment to staying ahead in the cybersecurity landscape.