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Twilio rival MessageBird launches Inbox, an AI-powered contact center MessageBird, a telecommunications service provider in Amsterdam, Netherlands, has unveiled a new all-in-one, AI-powered contact center as it enters the competitive billion-dollar customer service software market. The new solution, dubbed Inbox and pitched as the “Slack for external communications,” enables customers to communicate with businesses and accept inbound messages from WhatsApp, Twitter, Messenger, Instagram, WeChat, Apple Business Chat, RCS, Line, Telegram, email, SMS, voice, and more. Additionally, companies can connect MessageBird’s Inbox to other internal tools as part of their preferred workflows, including Salesforce, Google Calendar, Shopify, HubSpot, Jira, and Slack. Read more at https://tinyurl.com/qvsqh9l CenturyLink adds IBM Cloud to its Cloud Connect portfolio US-based CenturyLink has added IBM Cloud to its growing Cloud Connect Dynamic Connections portfolio, which also includes Amazon Web Services, Microsoft Azure, Google Cloud and Oracle. The company said that through IBM Cloud Direct Link services, businesses can now access…

Here’s everything Google announced at the Pixel 4 event At its new smartphone launch event in New York, Google introduced Pixel 4 and Pixel 4XL that offer a new and improved version of Google Assistant, a new Motion Sense feature for gesture control, an upgraded camera, and a new Recorder app that also transcribes speech. The fourth-generation Pixel is priced from USD 799 for a 5.7-inch display and USD 899 for a 6.3-inch display. According to Google, the Pixel phones will be available with all US operators and major MVNOs. The new phones will ship on October 24th, globally. Read more at: https://tinyurl.com/y3xw2v7q Apple pushes for own 5G modem by 2022 Apple has set a rather ambitious goal to have its own 5G modem in iPhones by 2022. The tech giant is currently using Qualcomm modems as part of a long-term supply agreement, but with the takeover of Intel’s smartphone modem…