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Telecom News

A quick roundup of the news in Telecoms | Week #44

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CallTower delivers Native Microsoft Teams Cloud Contact Center CallTower, a global provider of cloud-based, business-class unified communications and collaboration solutions, announced that it is offering a Native Microsoft Teams Cloud contact center through its strategic partner Five9. The integration of Five9 and Microsoft Teams enhances the customer experience by leveraging the collaboration capabilities of the Teams platform and integrating it into the Five9 Intelligent Cloud Contact Center solution. In addition, Five9 recently announced their CallTower “US Reseller of the Year 2020” initiative as part of the Five9 2020 Global Partner Awards. Read more at: https://tinyurl.com/yy8klgy5 Cellnex wants to acquire Hutchison towers The Spanish operator Cellnex is eyeing the acquisition of CK Hutchison’s entire European tower portfolio for over $10 billion. It was first reported that CK Hutchison was looking to sell a smaller stake in its European tower unit back in July, but Cellnex plans to buy the whole package…

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the news in telecoms
Telecom News

A quick roundup of the news in Telecoms | Week #41

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Deutsche Telekom reaches a wholesale deal with Telefónica Deutsche Telekom and Telefonica have reached a wholesale FTTH deal. These telecom rivals  extended their partnership that was launched in 2013, which allowed Telefónica to purchase VDSL lines from Deutsche Telekom. The renewed agreement has been extended for 10 more years, and now covers FTTH lines as well. This is a big opportunity for Telefónica Germany, as it is one of the smaller players in the fixed broadband market in the country. By using Deutsche Telekom’s fiber network, Telefónica has set up a clear path for itself to be an important participant in the growing ultra-fast broadband market. Read more at: https://tinyurl.com/y6985zh9 Telia sells Telia Carrier On Tuesday, the Swedish company Telia announced that it was selling its international carrier business to Swedish pension funds for $1.1 billion. Polhem Infra’s acquisition of Telia Carrier is expected to be completed in 2021, when…

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Dialpad
Telecom News

Dialpad raises $100M in Series E funding

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Dialpad, the US-based business VoIP, video and contact-center service provider has announced $100 million in E Series financing. The funding phase was led by OMERS Growth Equity, Andreessen Horowitz, GV, ICONIQ Capital, Felicis Ventures, Section 32 and Work-Bench. As claimed by the company, its value now exceeds $1.2 billion, based on  the $245 million that it has raised up till now. The new funding will focus on Dialpad innovations and support expanded market strategies. The $1.2 billion evaluation comes as no surprise, as the demand in the market is growing. The company says its annual revenue figure now exceeds $100 million. In addition, Dialpad has recently focused on its artificial intelligence solutions. In 2018, the company launched its VoiceAI service and now provides many AI solutions as part of its voice intelligence service. The services include automated note taking, real-time transcription and voice analytics. Moreover, the news…

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quick roundup
Telecom News

A quick roundup of the news in Telecoms | Week #39

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Germany to retire its 3G network Deutsche Telekom, Telefonica Deutschland and Vodafone Germany have announced the dates of their 3G network service withdrawal. Deutsche Telekom announced that it will aim to shut down 3G networks by the summer of 2021, while the Vodafone Germany target date was announced to be a few months earlier. Similarly, Telefonica Deutschland has stated that it would like to switch off its 3G technology by the end of 2021. This means that Germany will be essentially dependent on LTE and 5G in just over a year. Deutsche Telekom says the coverage gaps left after the 3G shutdown will be filled by 4G. Read more at: https://tinyurl.com/y48ot9p5 Rogers Communications expanding 5G services On September 22, the Canadian communications and media company Rogers Communications announced the launch of 5G technology in five new cities. The Ericsson-powered operator has the largest 5G network in Canada. According to the…

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azure communications
Telecom News

Microsoft launches Azure Communications Services

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Microsoft is expanding in the communications market with the introduction of their Azure Communication Services. This new service is a fully managed communication platform for integrating calls, chats and SMS into business organizations and their applications. Azure Communication Services allows users to develop new communication solutions or integrate them into existing applications, avoiding high costs, complexity, or time wastage. Voice and video calling, as well as chat services will be available immediately, while SMS and phone numbers will be released in October. Over the past few years, Microsoft has gained a wealth of experience in this area, thanks to the large success of their Teams service. Azure Communication Services also uses the same secure platform that runs Microsoft Teams and is built natively on Azure.  Scott Van Vliet, corporate vice president for Intelligent Communication at the company, commented: “Azure Communication Services is built natively on top of…

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Qualcomm Huawei
Telecom News

Qualcomm pursues to sell 5G chips to Huawei

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The American mobile chip making giant, Qualcomm, is trying to persuade the US government to allow them to sell its chips to Huawei for their 5G smartphones. According to reports, Qualcomm selling its 5G chips to the Chinese multinational technology company might end up helping American business. The US trade ban on Huawei has severely affected the manufacturer’s inventories. When the US increased sanctions against Huawei in May, it was immediately clear that it would be a huge blow to the Chinese seller, as the company would no longer be able to use components from US suppliers. In fact, the impact of sanctions quickly proved to be as expected. Just last week, Huawei announced that its latest flagship smartphone, Huawei Mate 40, would be the last model to use high-end Kirin processors manufactured by its subsidiary HiSilicon. The US trade ban on Huawei will not prevent the…

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Telecom News

IPFone and Ribbon Communications boost communications delivery during Covid-19

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IPFone, a provider of cloud-based business unified communications and telephony services, together with Ribbon Communications Inc., a global provider of real time communications software and network solutions to service providers, enterprises and critical infrastructure sectors, announced that they are making use of Ribbon‘s Intelligent Edge portfolio to ensure that their customers are able to seamlessly work from home during the COVID-19 pandemic. Ribbon‘s EdgeMarc 2900, deployed at several IPFone sites in various states, helps support IPFone’s business customers as the company experiences an increase in its network usage. EdgeMarc devices are located at the edges of the customer network to ensure the successful deployment of IP-based communications services that improve voice quality, security and visibility on the customer network. Also, the EdgeMarc 2900 allows IPFone to easily adapt  to the smallest or largest customer installations, while providing secure service delivery capabilities. This architecture enables the company to proactively keep…

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Telecom News

Conn3ct snaps up ICR Speech Solutions and Services

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The Apiary Capital portfolio company Conn3ct, a provider of unified communications, contact center and global network service solutions, has acquired ICR Speech Solutions and Services Limited (ICR), a highly specialized speech application development company involved in interactive voice response (IVR) and next-generation speech bot technology. Conn3ct said that this acquisition is a major event in the company’s strategy, and adds important skills and intellectual property to IVR, which is essential for delivering an optimum call center customer experience. According to a statement, this partnership with ICR will enable Conn3ct to offer a fully automated caller experience, where complex queries are quickly identified and routed to a live agent. IVR is a critical contact center technology that provides the initial response to the calling customers before they reach an agent. Substantial advances in technology and the introduction of artificial intelligence and machine learning have driven IVR from basic call management to…

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Telecom News

A quick roundup of the news in Telecoms | Week #25

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Salt Security raises $20 million to protect APIs with AI US-based Salt Security, a cybersecurity startup that helps companies protect APIs, has closed a USD 20 million Series A round. The company plans to use the new capital to renew its investments in product development and expand its sales and marketing teams. Salt’s platform aims to prevent cyber attacks with a combination of AI and machine learning techniques. It analyzes a copy of the traffic from web, software-as-a-service, mobile, microservice, and the Internet of Things (IoT) app APIs. Salt uses this process to understand each API and creates the basis for normal behavior tailored to customers and their applications. After that, Salt reveals anomalies that are identified as indicators of an attack during reconnaissance. Read more at https://tinyurl.com/y88n2l7r Lenovo delivers world’s first 5G laptop with Verizon, EE, Sunrise and CMCC Lenovo, one of the world’s leading personal technology companies producing innovative PCs and mobile…

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Telecom News

A quick roundup of the news in Telecoms | Week #23

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Spanish telecom operator MasMovil agrees $3.3 billion private equity bid KKR, Cinven and Providence have made their Public Acquisition Offer for Spanish telecoms operator MasMovil. The three venture capital funds have proposed to pay EUR 22.5 per share of the telco, which is valued at almost EUR 3 billion. According to the statement, KKR, Cinven and Providence will pay a 20 percent premium on the current MasMovil share price. Meinrad Spenger, MasMovil Chief Executive, said that they have signed an agreement with the bidders on a deal which would be “beneficial for the shareholders and other stakeholders in the company.” Furthermore, the bidders noted that they would maintain continuity in MasMovil’s strategy, staff and executive team. Read more at https://tinyurl.com/y754vsc9 Google Cloud signs major UK government deal The technology giant Google Cloud has signed a Memorandum of Understanding (MoU) with the Crown Commercial Service (CCS) to make its cloud solutions…

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