As the interest in AI accelerates globally, a resurgence is noticed in a related sector: data center investment. AI-integrated solutions demand higher processing capability, marking data centers as attractive long-term investments. Recently, a $7 billion data center joint venture was announced by Blackstone and Digital Realty, promising additional data centers and enhanced IT capacity.
As businesses adapt to the demands of today’s fast-paced environment, this article explores the 10 indispensable features that can transform a business phone system into a strategic asset. From VoIP capabilities and mobile integration to unified communication, CRM software integration, and advanced call routing, discover how these features enhance internal operations, optimize customer interactions, and contribute to improved efficiency, productivity, and customer experiences.
In a strategic move to cater to the evolving needs of businesses, Zoom Video Communications, Inc. (NASDAQ: ZM) has announced a series of enhancements to its AI-powered customer experience (CX) suite. The company, known for its widely used video conferencing platform, is expanding its reach into the contact center space.
In the dynamic landscape of telecommunications, Charter Communications is strategically addressing the challenges posed by emerging technologies such as fiber optics and fixed wireless access (FWA). The company’s Chief Financial Officer, Jessica Fischer, highlighted Charter’s resilience against fiber competition, emphasizing the significance of pacing in the deployment of this technology.
ITU announced a 6G framework, advancing global standards with a focus on spectrum bands, capabilities, and use cases. Eutelsat OneWeb and Imperial College are teaming up to transform space weather monitoring. Google launched Gemini AI model with flexibility to process diverse data types. SoftBank acquires 51% of Cubic Telecom, forming a strategic partnership for software-defined connected vehicles.
NEC Corporation of America (NEC) has unveiled the UNIVERGE BLUE AI Assistant, a revolutionary productivity tool powered by the advanced UNIVERGE BLUE PULSE artificial intelligence (AI). This latest addition to the UNIVERGE BLUE CLOUD SERVICES lineup leverages cutting-edge AI technology to elevate intelligence, efficiency, and customer care within NEC’s intelligent communications platform.
In a recent move, the Federal Communications Commission (FCC) has chosen to prolong the waiver exempting broadband providers from the requirement of having their broadband data collection (BDC) filings certified by professional engineers. This decision has sparked a mixed reaction within the telecommunications industry.
In collaboration with Ericsson and Qualcomm, T-Mobile, renowned as the ‘uncarrier,’ has undertaken a groundbreaking 5G standalone (SA) test, showcasing the potential of its millimeter-wave (mmWave) spectrum. The test utilized an impressive eight channels, achieving a peak download speed of 4.3 Gbps, with uplink channels combining to reach 420 Mbps.
In a collaborative effort organized by the National Institute of Information and Communications Technology (NICT), major Japanese companies DoCoMo, NTT, Sky Perfect JSAT, and Space Compass are set to pioneer direct-to-device (D2D) services utilizing flying base stations.
In a major technological breakthrough, Nokia and Orange have announced the successful completion of an unprecedented 800Gbps per wavelength transmission over Orange’s acclaimed 6,600km Dunant transatlantic route. This milestone was achieved using Nokia’s PSE-6s super coherent optics integrated into the Nokia 1830 Photonic Services Interconnect – Modular (PSI-M). The groundbreaking trial, conducted under real-world network conditions, underscores Orange’s capability to enhance its existing optical network capacity, facilitating the support of end-to-end 400GE and cutting-edge 800GE services.
