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In 2024, the telecom industry is witnessing a transformative shift driven by evolving customer needs, technological advancements, and environmental concerns. Key trends include the rise of self-service platforms, the migration to VoIP as PSTN becomes obsolete, standalone 5G networks taking center stage, AI integration for enhanced connectivity, and a strong commitment to sustainability. These trends are reshaping how telecom carriers operate and innovate, promising new opportunities in a rapidly changing landscape.

Unearthing an alarming digital divide in the UK, researchers at Bionic discovered that 20% of adults lack basic online skills, and shockingly, half of the households do not have internet. In a critical look at digital inclusion in UK cities, Manchester stands out with an impressive 193 digital inclusion services, with Coventry and Bangor trailing behind. London, despite its size, did not break into the top 20 due to shortage of services relative to its population size.

CITIC Telecom CPC and INSYS icom are joining forces to extend reach into Asian markets, providing dependable private Ethernet for Industrial Internet of Things devices. Aiding this collaboration is CITIC Telecom CPC’s SmartCLOUD™ platform, ensuring secure, local IIoT data control. With its digitalization expertise, INSYS icom aims to simplify global IIoT infrastructure deployment, overcoming complex business and regulatory challenges.

DIDWW, a global telecom operator providing premium quality two-way SIP trunking and SMS services, has recently integrated with Pabbly, a leading web-based automation platform. Through this collaboration, customers can leverage DIDWW Voice and SMS services to efficiently streamline their workflows by seamlessly connecting with various business and productivity applications.