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DIDWW, a global telecom operator that provides premium quality VoIP and SIP trunking services, has announced its latest integration with Zapier, a leading web-based automation platform. This partnership will enable DIDWW customers to automate their workflows using DIDWW SMS and Voice services and seamlessly connect to a huge variety of prominent business and productivity applications. Acting as an efficient translator between web APIs (Application Programming Interfaces), Zapier’s platform provides easy access to thousands of the most popular apps, such as Salesforce CRM, Google Sheets, Slack, Trello, WhatsApp, Telegram and Facebook Messenger. Zapier enables sophisticated and highly scalable interactions between tools and online services that would not otherwise communicate with one another. Customers can conveniently automate recurring tasks and business processes, thereby saving time and increasing productivity. Zapier’s integration with DIDWW’s SMS and Voice services offers customers a whole new world of possibilities. This solution enables non-SMS apps to…

NTT DOCOMO and NEC Corporation have completed a test to evaluate the energy efficiency and performance of AWS Graviton2 processors across major parts of the 5G core network (5GC).   The testing indicated a 72% decrease in power usage when compared to existing x86 processors while utilizing NEC’s 5GC software running on AWS Graviton2. The study examined performance in a 5GC hybrid cloud environment using AWS Graviton2 and the Network Functions Virtualization (NFV) infrastructure installed locally by DOCOMO..   These findings promote the creation of a hybrid cloud environment for telecommunication networks in the future, allowing mobile carriers to offer their users better networks that are disaster-resistant.   Following the end of this first phase, the companies will perform a second phase experiment on DOCOMO’s premises to verify the 5GC network operation on AWS Outposts equipped with Graviton2 processors.   Naoki Tani, Executive Vice President, Chief Technology Officer, Executive General…

The EU Secure Connectivity Program has welcomed Rivada Space Networks, a wireless technology company focused on open access wholesale and the fusion of terrestrial and satellite communications.   The EU space-based, secure communication system proposes to use the most recent quantum communication technology for secure encryption in order to accommodate growing and changing governmental and business demands. The program aims to enable access to advanced, dependable and high-speed connectivity for citizens and businesses across Europe, including coverage of communication dead zones. This initiative is aimed at ensuring cohesion among Member States, and providing the long-term availability of worldwide uninterrupted secure and cost-effective satellite communication services.   In its submission to the EU Secure Connectivity Program’s preliminary market consultation, Rivada Space Networks outlined the main characteristics of its laser-linked LEO constellation architecture. The business also suggests that the member nations and project stakeholders should use its Open Access Wireless Marketplace platform…

  To provide agile cloud networking solutions to companies throughout the Asia Pacific region, Console Connect by PCCW Global and Master Concept, a cloud technology advisor, have signed a distribution agreement.   Thousands of enterprises in Asia Pacific rely on Master Concept for cloud strategy, implementation, and integration assistance, as well as training and platform updates.Master Concept offers its customers a variety of cloud connectivity services, including direct Layer 2 connections to hyper-scale cloud providers such as AWS, Google Cloud, and Microsoft Azure, as well as Layer 3 mesh connectivity between and among different cloud providers and cloud regions, all managed through a single management portal.   Mr Michael Glynn, Senior Vice President, Digital Automated Innovation, PCCW Global, commented: “Secure and flexible connectivity is fundamental to any cloud transformation project. We are excited to be working alongside Master Concept to enhance their cloud solutions portfolio and make it easier for…

GoTo, a platform for Unified Communications as a Service (UCaaS) and enterprise IT support, has announced the availability of IT helpdesk capability within GoTo Connect. End users may now submit a ticket from within the GoTo app, enhancing GoTo’s proficiency in IT support and administration and offering a consolidated view geared to help IT managers speed up response time.    Bringing flagship GoTo Resolve capability into GoTo Connect is one of many ways the firm has united its portfolio to maintain its dominance as the only vendor merging communications and IT support in one application.   In addition to putting key support functions inside GoTo Connect, GoTo has made it easier than ever for IT managers to combine their most important support and communication needs with a new GoTo Essentials bundle offering. Since GoTo is the only supplier that includes phones, meetings, messaging, and helpdesk ticketing in one application, customers…

Telinta, a global leader in cloud-based softswitch solutions for VoIP service providers, and Hurricane Electric, the world’s largest IPv6-native Internet backbone, announced today that Telinta is adding Hurricane Electric’s IP network to connect its cloud-based TeliCoreTM Softswitch and Billing platform, providing world-class connectivity to Internet Telephony Service Providers (ITSPs). The collaboration is significant and brings together Telinta’s TeliCore platform, the largest hosted softswitch of its type anywhere in the world, with Hurricane Electric’s global IPv6 network, the largest IPv6 backbone in the world. As part of Telinta’s redundant connectivity with multiple Tier-1 carriers, Hurricane Electric will enhance Telinta’s global reach in providing hosted solutions to customers worldwide.  This includes white label solutions for popular VoIP and UCaaS services such as Hosted PBX, SIP Trunks, VoIP calling from brandable Mobile and Desktop softphones, WebRTC, and more. “By leveraging our rich global network, Telinta can further serve the needs of VoIP providers,” said…

Nokia, DOCOMO, Fujitsu, NEC, and NTT have established a collaboration to design and develop critical 6G technologies. In proof-of-concept (POC) experiments, next-generation mobile technologies will be focused on the sub-terahertz band and AI-enabled interfaces.   The partnership will concentrate on two proof-of-concepts for upcoming 6G technologies: an AI native air interface and sub-THz radio access. These seek to prove that an AI-based 6G air interface outperforms a traditional air interface in terms of performance, and that high-data-rate beamformed access can be obtained in a high frequency band at 140 GHz.   Nokia thinks that 6G will not only improve on existing technologies and systems, but will also expand and revolutionize the capabilities of a network. It will bring together the human, physical, and computer realms in order to unleash the full human potential. Nokia has identified six important technologies that will be critical components of future 6G networks in order…

Pure IP, a New Zealand-based international VoIP communication solutions provider, has launched its Dynamics Call Connect solution, which enables inbound and outbound calls to Microsoft Dynamics 365 Customer Service platform for a comprehensive omnichannel experience.   Customers can use Microsoft Azure Direct Routing to obtain numbers and external connections to enable inbound and outbound calls inside Microsoft Dynamics 365 Customer Service in a BYOC (Bring Your Own Carrier) paradigm.   Following the news last year that Pure IP was one of the first Microsoft Operator Connect launch partners, Dynamics Call Connect is the newest development in the Pure IP fold that strengthens the company’s Microsoft voice credentials.    Dynamics Call Connect makes use of Pure IP’s Azure Direct Routing as a Service offering to provide incoming and outbound calls for Dynamics Contact Center in over 43 countries, as well as inbound-only services in 137 countries, all from the cloud. Pure…

Ribbon Communications Inc., a global provider of real-time communications software and IP Optical networking solutions, has joined Microsoft’s new Operator Connect Accelerator for Microsoft Teams as an ecosystem partner.   The Operator Connect Accelerator program affords service providers with the opportunity to work with an authorized Microsoft ecosystem partner in order to provide integration tools, service offerings and professional services to jump-start their Operator Connect deployments, allowing these companies to reach a larger number of Teams customers.   Ribbon Connect for Operator Connect, a multi-tenant software as a service (SaaS) solution, will now enable service provider implementations of Operator Connect, which is a Microsoft-managed solution for connecting Teams and telecom providers. With Teams having over 270 million active monthly users, making telecom services more accessible to those Teams users positions its Phone System services as an alternative for traditional phone services and other cloud Unified Communications options.   Ribbon Connect…

GoTo Connect, a unified communication solutions provider that delivers configurable, scalable, all-in-one cloud phone and meeting systems with everything companies need to connect from anywhere, has teamed up with CallRevu, an industry leader in automobile call monitoring and analytics.   CallRevu can now gather high-quality call data and precise telephony information through its interface with GoTo Connect, allowing for better conversational analysis. These advanced call analytics provide a deeper understanding of the customer’s interaction with the dealer, which is a highly useful strategic resource.   The CallRevu and GoTo Connect integration offers retailers access to their phone systems from any device, allowing them to manage their phone systems digitally and deliver a consistent user experience. The digital phone solution gives dealerships more control over phone management and improved accessibility.   Jack Holcomb, General Manager, New Smryna Chevrolet Chrysler Jeep Dodge, commented: “Since moving to CallRevu and GTC, we have witnessed…