2291 Results

NEC

Search
Telecom News

Cisco and Honeywell finance Theatro’s unique voice-controlled mobile platform

By

Theatro, a Dallas based SaaS company, has announced that it has secured a strategic investment from Cisco Investments and Honeywell Ventures for its voice-controlled mobile platform that connects hourly employees to each other and to essential enterprise information. The world’s first voice-driven Intelligent Assistant platform is being offered as a ”hardware-enabled” software as a service solution, and is designed to provide deskless employees a “heads up and hands-free” connection to their corporate systems and management teams. Chris Todd, President and CEO of Theatro, said, “We are proud to have Cisco Investments and Honeywell Ventures join us in our journey as investors. Companies across a wide variety of industries are recognizing the significant customer experience and productivity benefits of a connected and engaged workforce. Our collaborations with Cisco and Honeywell ensure that Theatro will remain at the cutting edge of both networking and mobile standards and help us bring these…

by
Keep Reading
Telecom News

A quick roundup of the news in Telecoms | Week #35

By

Verizon to enable spam call filtering by default on select Android phones Verizon has begun auto-enrolling eligible customers in its free Call Filter service, thus automatically protecting Android users through spam-detection and blocking of high-risk calls. The Federal Communications Commission’s recent ruling has given phone carriers more authority to block spam calls, and Verizon is taking advantage of it to better protect customers. The Call Filter app will automatically block calls from any numbers reported as fraudulent and forward them to voicemail. Read more at: https://tinyurl.com/y5ctqelq Google and Dell team up on the first Chromebooks made for business Dell Technologies Inc. and Google LLC have announced the launch of their jointly developed laptops – the Dell Latitude 5300 2-in-1 Chromebook Enterprise and Dell Latitude 5400 Chromebook Enterprise. These two laptops are based on existing Dell’s Latitude models, except they run Chrome OS and offer extra security and organisational features.…

by
Keep Reading
Telecom News

Huawei unveils the world’s most powerful AI chip – Ascend 910

By

The Chinese telecommunications giant Huawei has unveiled their brand-new Artificial Intelligence (AI) chipset Ascend 910 at its Shenzhen headquarters, together with the accompanying AI computing framework, MindSpore. The company claims this chip to be the world’s fastest AI processor ever with the greatest computing power available on a single chip, and optimized for AI applications. “We have been making steady progress since we announced our AI strategy in October last year,” said Eric Xu, Huawei’s Rotating Chairman. “Everything is moving forward according to plan, from R&D to product launch. We promised a full-stack, all-scenario AI portfolio. And today we delivered, with the release of Ascend 910 and MindSpore. This also marks a new stage in Huawei’s AI strategy.” Huawei originally announced the processor’s planned specifications last year at its Huawei Connect flagship event in Shanghai. After a year of intense development, test results reveal that the Ascend 910…

by
Keep Reading
Telecom News

A quick roundup of the news in Telecoms | Week #34

By

VvAA Groep B.V to transform service experience and performance with Vonage’s NewVoiceMedia solution Vonage’s NewVoiceMedia contact centre platform has been chosen by Dutch insurance provider VvAA to enhance its members’ customer experience. After conducting a market evaluation, the company implemented Vonage’s NVM solution for its Salesforce integration and rich functionality. VvAA Groep’s advisors will have immediate access to entire history of customers interactions, also, inbound calls will be dynamically managed and routed, improving handling time and customer satisfaction. Read more at: https://tinyurl.com/y5l2maho Telenor completes acquisition of majority stake in DNA Norwegian telecommunications company Telenor Group has completed the acquisition of Finland’s third-largest mobile operator DNA. Telenor has acquired 54 percent of the shares in DNA for EUR 20.90 each in cash, or a total of EUR 1.5 billion after the deal approval by DNA shareholders, Finda Telecoms and PHP Holding, and Finland’s Ministry of Economic Affairs and Employment. Helsinki-based…

by
Keep Reading
Telecom News

Belgium’s first all-VoIP network set up by World Telecom Labs and Edpnet

By

Telecommunications equipment supplier World Telecom Labs (WTL) and a mobile virtual network operator Edpnet, have announced that the first all-VoIP network in Belgium is now live, enabling businesses to benefit from high-quality and cost effective voice services. It is stated that Edpnet has become the first operator in Belgium to make the switch from traditional ISDN to a VoIP platform, thus gaining the ability to easily add more capacity, which will ensure the company’s future growth. For this move, Edpnet has deployed WTL’s VoIP switches for its VoIP links, ensuring high call quality and an always-on network, and optimizing bandwidth capacity. Joachim Slabbaert, COO at Edpnet, said, “WTL is a technologically innovative company whose team really understand what VoIP operators want and need.  We buy from them because they do what they say – improve our network and reduce our costs. This migration is a huge milestone for our company and has…

by
Keep Reading
Telecom News

Three UK enables its 5G broadband service in London

By

Yet another carrier has joined the ranks of the super-fast 5G service providers. Three UK has launched its 5G fixed wireless access (FWA) network, and is now offering high-speed 5G Broadband in central London. The country’s fourth biggest mobile network operator is offering “fibre-like speeds” and a “plug and play” hub to allow next-gen mobile network access throughout the home. In order to get Internet connectivity, the router connects directly to a 5G mobile phone signal, thus eliminating the need for users to pay a landline rental fee. Dave Dyson, CEO at Three UK, said, “Three’s 5G is going to revolutionize the home broadband experience. No more paying for landline rental, no more waiting for engineers, and even a same day delivery option. It really is the straightforward plug and play broadband that customers have been waiting for. We’ve taken a simple approach with one single truly unlimited data…

by
Keep Reading
Telecom News

A quick roundup of the news in Telecoms | Week #33

By

Angola Cables and rest of Angolan telecoms industry to be privatised Angola’s official journal, the Diario da Republica has announced that under the Privatisation Programme, the Angolan government is to sell stakes in 195 companies. The telecommunication companies that will be included in the Privatisation Programme are Unitel (in which MSTelecom has a 20% stake), MS Telecom itself, Net One, Multitel, Angola Telecom, TV Cabo Angola, Angola Cables, Angolan postal company ENCTA, Angola Comunicacoes e Sistemas (ACS) and telephone directory company ELTA. Read more at: https://tinyurl.com/y5aw5r9y Google Accounts now let Android web users authenticate themselves with their fingerprint Google now allows Android phone users to sign into some of its services without a password. The users will verify their identity with a fingerprint only, which makes authentication more secure and easier. This feature is built by using open authentication standards FIDO2, FIDO CTAP and WebAuthn.   Read more at: https://tinyurl.com/yy272mwn Verizon…

by
Keep Reading
Telecom News

FIX Network to provide non-hackable 2FA solutions for secure authentication

By

FIX Network, an innovative technology company from Vilnius, Lithuania, has developed a new two-factor authentication (2FA) SIM card and app for protecting mobile data and digital identities. The ultimate goal of the company is to provide comprehensive blockchain-based solutions for mobile devices, enabling subscribers to secure their digital assets and identities by safekeeping private keys on their SIM cards. However, due to the urgent and immediate requirement of securing phone numbers – which may be considered to be the most valuable digital identities – FIX Network will provide a free-to-use 2FA application, together with newly issued and truly subscriber-owned phone numbers that will serve as secure and global digital identities. These numbers will be fully controlled by the subscriber, preventing unauthorized porting or malicious hijacking of the phone number. This 2FA solution will also include the practical ability to recover access to digital identities through user-defined policies that include…

by
Keep Reading
Guides & Tips

Effective ways to improve customer service in a VoIP business

By

We live in a world of increasingly complex telecom and VoIP services, with subscribers having access to an abundance of cutting-edge products. The fierce competition in the field of communications demands an excellent customer experience in order to attract and retain customers, and to reduce churn. With so many choices on offer, the power has shifted to customers – if faced with a problem, they have come to expect an immediate resolution. Unfortunately, the surveys of customer experience in the telecommunication world reveal that, in general, consumers have a very low opinion of the telecoms industry and are dissatisfied with the support that they receive from their providers. It seems that the reason for this deficiency may be found in the mindset of telecom operators, who devote most of their time and effort to building and managing their VoIP networks, rather than indulging their customers. Satisfactory customer experience in…

by
Keep Reading
Load More