The ‘Global State of CX 2024’ report by CX Network highlights rising concerns about data privacy and security. Eaton’s NetDirector KVM over IP switches allow remote management of up to 32 devices with robust security, space-saving design, and compatibility. DE-CIX study shows 70% of major US Internet Exchanges are now neutral. Lanner unveils the ECA-6051, a high-performance edge AI server.
Dutch telecommunications operator KPN has announced a partnership with pension fund ABP to form a new joint venture, temporarily named TowerCo. This entity will manage and operate 3,800 mobile towers and rooftop sites. KPN will hold a 51% stake in the venture, with ABP controlling the remaining 49%.
In collaboration with the i2CAT Foundation, Vodafone is advancing an automated multi-vendor management system tailored for Open RAN. This initiative aims to streamline the integration of diverse hardware and software components from multiple vendors, a key feature of Open RAN technology.
Telecom operators are increasingly embracing eSIM technology, which is expected to be featured in over half of all smartphones sold globally within the next five years, according to new research from CCS Insight. The analyst firm projects that by 2028, 56% of smartphones will support embedded SIMs, a significant rise from 27% last year.
Swisscom has revealed that its Italian subsidiary, FastWeb, has sold its 4.5% stake in FiberCop to Optics BidCo, a subsidiary of KKR, for €439 million. FiberCop, formed in 2021 by Telecom Italia (TIM), KKR, and FastWeb, manages the ‘last mile’ fibre network, connecting homes to street cabinets.
Digicel Group has announced the launch of its subsea fibre cable, Deep Blue One, marking a major investment in enhancing international submarine connectivity. This development is poised to significantly improve internet and communication services across the Caribbean and South America, with French Guiana, Suriname, Guyana, and Trinidad & Tobago being key beneficiaries.
Today at Customer Contact Week (CCW), Sanas, provider of the world’s first Real-Time Accent Translation technology, announced its newest product, Sanas Noise Cancellation, will be free to all organizations globally forever, starting in August. Leveraging patent-pending next-generation AI technology, Sanas Noise Cancellation will elevate the entire contact center industry by offering a complimentary, noise-free communications environment to contact centers worldwide.
A recent survey conducted by Ericsson sheds light on consumers’ perceptions and expectations regarding the role of artificial intelligence (AI) in their lives over the next decade. The survey, based on responses from 6,500 early adopters across 13 global cities, identifies ten key AI trends anticipated for the 2030s.
Tech giant Microsoft is supercharging Sweden’s leap into the future with a hefty $3.2 billion investment. This two-year commitment will focus on expanding the company’s cloud and artificial intelligence (AI) capabilities within the country.
A consortium comprising two Japanese banks, mobile operator NTT DOCOMO, and Space Compass Corporation has committed $100 million to HAPS developer AALTO. This substantial investment aims to support AALTO’s industrial and commercial roadmap, targeting a commercial launch of its services by 2026.
