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UCaaS

Sinch MessageMedia Announces Increased Capabilities of its HubSpot SMS & MMS Integration

By Aiste Kryzanovske August 30, 2023

Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that Sinch MessageMedia’s industry-leading, two-way SMS and MMS capabilities are being integrated into HubSpot’s Service Hub. This new integration provides marketing, sales and service teams with a 360-degree view of customers’ communications all within the platform, ensuring full visibility across their business and consistent message delivery across channels.

IT

Revolutionizing Manufacturing: Ericsson, AWS Pair 5G and AI

By Aiste Kryzanovske August 30, 2023

In an innovative move, Ericsson and AWS have joined forces to implement a groundbreaking 5G power machine vision system in Hitachi’s manufacturing plant. This system aims to leverage real-time digital visuals, AI, and edge-to-cloud technologies for superior automated error detection. Beyond the norm, it can inspect 24 assembly components simultaneously with high-resolution cameras pinpointing defects at the sub-millimeter range. Such a venture showcases the potential of combining private 5G, cloud, and AI technologies in revolutionizing product manufacturing, even amidst the current market uncertainties.

Market Watch

NEC and Celonis Deepen Partnership to Enhance Business Process Efficiency

By Aiste Kryzanovske August 29, 2023

NEC Corporation and Celonis SE have solidified their collaboration by entering into an expanded strategic partnership, marking NEC’s elevation to the highest echelon, the “Platinum Partner,” in Celonis’ certification program. Commencing their joint efforts in May 2022, NEC and Celonis initiated their association to gain operational insights and enhance business processes. The multinational IT and electronics giant, NEC, strategically established Centers of Excellence, achieving process optimization milestones in key domains like order-to-cash and procurement.

CPaaS

Zoom Unveils New Enhancements to Zoom Events

By Aiste Kryzanovske August 28, 2023

Zoom, the leading video communication platform, has introduced significant upgrades to its Zoom Events suite with the launch of Production Studio and an innovative hybrid mobile app experience. These advancements are poised to revolutionize event management by empowering organizers to amplify their impact and facilitate seamless interactions among both physical and virtual attendees.

Broadband

Tribal Broadband Connectivity Programme Funding Analysis

By Aiste Kryzanovske August 28, 2023

The Tribal Broadband Connectivity Programme (TBCP), funded primarily by President Biden’s Internet for All Initiative, has recently bestowed $3.5 million in grants among seven Tribal entities to accelerate internet access in these areas. Supported with an impressive $3 billion budget, the TBCP aims to reduce internet barriers and bridge the digital divide, promising a transformative effect. The initiative is facilitating internet connectivity for remote learning, boosting telehealth services, fostering employment opportunities, and more.

News Roundup

A quick roundup of the news in Telecoms | Week #34

By Aiste Kryzanovske August 25, 2023

Broadvoice collaborates with tech advisory firm, Bridgepointe Technologies Inc., enabling the latter to offer Broadvoice’s cloud communication services to mid-market clients. OpenAI’s latest release, GPT-3.5 Turbo, can now be fine-tuned by businesses, customizing it for specific tasks. Verizon, Ericsson, and MediaTek’s successful data sessions on Verizon’s 5G network pave the way for cost-effective 5G devices. Versa Networks achieves top scores in Gartner’s SASE report, streamlining security and networking solutions.

CCaaS

Journey and Avaya Join Forces to Transform Contact Center Security

By Aiste Kryzanovske August 25, 2023

Journey.ai, a trailblazing cybersecurity software company, has teamed up with Avaya, a leading contact center provider, to bolster security measures while enhancing the agent experience. The integration of Journey’s biometric authentication technology with Avaya Hybrid Cloud Services (HCS) offers a compelling solution for contact centers, replacing conventional password-based authentication with biometric verification.

Infrastructure

Exploring BEAD’s Impact on Domestic and Overseas Telecom Equipment Purchase

By Aiste Kryzanovske August 25, 2023

The US government has recently provided clarity regarding foreign equipment purchases under the Broadband Equity, Access and Deployment (BEAD) programme. The emphasis is on minimizing exceptions to ‘buy American’ rules, particularly reflected in the fibre-optic sector. Notwithstanding, one significant provision allows sourcing glass used in fibre optics from overseas. This comes as a relief for firms worried about supply sufficiency and costs. The spotlight of foreign vendors, meanwhile, is potentially electronics, with proposed exemptions including most semiconductors.

5G

Implications of ASA’s Crackdown on Misleading 5G Ads

By Aiste Kryzanovske August 24, 2023

Delving into a recent decision by the Advertising Standards Authority (ASA), we uncover the reasoning behind a stop order on EE’s 5G-related adverts, which competitors said lacked clarity on EE’s claims to operate the ‘UK’s No.1 5G network’. Without fully revealing the specifics of this heated dispute, let’s dive into selected highlights of the adjudication, considering various past incidents and the industry’s ongoing dialogue surrounding telco advertising transparency.

Broadband

Nokia’s Corteca: Transforming In-Home WiFi Experience

By Aiste Kryzanovske August 23, 2023

Nokia’s revamped home wifi software suite, now known as Corteca, promises to revolutionize in-home connectivity management and user experience. This holistic solution boasts advanced features like Corteca Cloud for network management and Corteca Device Software for device administration. More intriguing is the upcoming Corteca Marketplace, offering ‘try-before-you-buy’ applications, potentially opening new revenue horizons. Despite the anticipation, the question remains – will this alleviate users’ connectivity woes and truly enhance their in-home broadband experience? Stay tuned as the story unfolds.