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FIX Network to provide non-hackable 2FA solutions for secure authentication

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FIX Network, an innovative technology company from Vilnius, Lithuania, has developed a new two-factor authentication (2FA) SIM card and app for protecting mobile data and digital identities. The ultimate goal of the company is to provide comprehensive blockchain-based solutions for mobile devices, enabling subscribers to secure their digital assets and identities by safekeeping private keys on their SIM cards. However, due to the urgent and immediate requirement of securing phone numbers – which may be considered to be the most valuable digital identities – FIX Network will provide a free-to-use 2FA application, together with newly issued and truly subscriber-owned phone numbers that will serve as secure and global digital identities. These numbers will be fully controlled by the subscriber, preventing unauthorized porting or malicious hijacking of the phone number. This 2FA solution will also include the practical ability to recover access to digital identities through user-defined policies that include…

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Effective ways to improve customer service in a VoIP business

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We live in a world of increasingly complex telecom and VoIP services, with subscribers having access to an abundance of cutting-edge products. The fierce competition in the field of communications demands an excellent customer experience in order to attract and retain customers, and to reduce churn. With so many choices on offer, the power has shifted to customers – if faced with a problem, they have come to expect an immediate resolution. Unfortunately, the surveys of customer experience in the telecommunication world reveal that, in general, consumers have a very low opinion of the telecoms industry and are dissatisfied with the support that they receive from their providers. It seems that the reason for this deficiency may be found in the mindset of telecom operators, who devote most of their time and effort to building and managing their VoIP networks, rather than indulging their customers. Satisfactory customer experience in…

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Trend Micro and Docomo unveils IoT security service

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The Japanese mobile operator NTT Docomo Inc. and a multinational cyber security and defense company Trend Micro Inc. have announced the launch of a service designed to protect Internet of Things (IoT) devices running on Docomo’s mobile network. The new Cloud Platform Network Security Service from Docomo, which uses Trend Micro’s security platform, will enable the “first-of-its-kind protection” for IoT networks. The provided user-friendly security shield will mainly target Docomo’s customers who are building infrastructure-as-a-service (IaaS) environments. Akihiko Omikawa, Executive vice president at Trend Micro, said, “The promise and potential of 5G has the world waiting but let me issue a warning for the need for extra protection. Smarter endpoints mean a greater cyber risk to manage. We’re delighted and proud that our technology meets the needs of this global mobile phone leader. Together our joint solution delivers cloud infrastructure capabilities integrated with IoT-ready security customized for modern data centers.”…

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Salesforce gives $15.7 billion for data analytics platform Tableau

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The San Francisco-based cloud giant Salesforce has reached an agreement to buy Tableau Software Inc. in an all-stock deal valued at $15.7 billion. By acquiring Tableau, which provides easy-to-use tools for data visualization and management, Salesforce has positioned itself as the latest major technology company to play an important role in helping enterprises analyze data, make smarter decisions, drive intelligent, connected customer experiences, and facilitate innovation. “We are bringing together the world’s #1 CRM with the #1 analytics platform. Tableau helps people see and understand data, and Salesforce helps people engage and understand customers,” stated Marc Benioff, chairman and co-CEO, Salesforce. “It’s truly the best of both worlds for our customers – bringing together two critical platforms that every customer needs to understand their world. I’m thrilled to welcome Adam and his team to Salesforce.” Currently, Tableau has more than 86,000 business customers around the world, including Charles Schwab,…

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Nvidia EGX platform delivers real-time AI in GPU edge servers

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The American chipset manufacturer Nvidia is rolling out its EGX platform to bring real-time artificial intelligence (AI) to the edge of the network. Nvidia EGX is an accelerated computing platform, which boasts low-latency AI that enables companies to perceive, understand and act in real time on continuous streaming data between 5G base stations, warehouses, retail stores, factories and beyond. AI computing will occur at the edge of the network, where sensors collect data before it is sent to cloud-connected data centers. This platform is expected to satisfy the increasing demand for AI applications to assist numerous devices streaming continuous raw sensor data and is designed for high-throughput AI at the edge where data is primarily sourced to achieve instantaneous and guaranteed response times while reducing bandwidth to the cloud. According to the company, by 2025, there could be up to 150 billion machine sensors and the Internet of Things (IoT) devices streaming…

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ZTE unveils its first cybersecurity lab to demonstrate transparency

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The Chinese telecommunications, enterprise and consumer technology and equipment provider ZTE Corporation has launched its first domestic cybersecurity lab in Nanjing, China, thus confirming its commitment to the ICT industry to counter cybersecurity threats. The company is also planning to expand across the globe with similar facilities in the near future, with the first installations being in Italy and Belgium. According to a statement by ZTE, the opening of a new lab represents an important milestone for the company as it aims to increase transparency and enhance trust with third parties, including customers, global regulators and other stakeholders. This initiative is in direct response to the national security concerns that are prompting several countries to apply restrictions on the use of equipment from Chinese vendors in 5G rollouts. Zhong Hong, Chief Security Officer at ZTE, said, “The security lab is an open and cooperative platform for the industry.…

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Telesat delivers the world’s first 5G backhaul demo over LEO satellite

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Global satellite operator Telesat, the Vodafone Group and the University of Surrey in the UK, have successfully accomplished the world’s first 5G backhaul demonstration deploying a Low Earth Orbit (LEO) communications satellite. This successful trial demonstrates that LEO satellites are able to provide efficient backhaul transport channels for mobile network operators (MNOs), including for 5G advanced services. During the live test conducted by these partners in April, Telesat’s Phase 1 LEO satellite was connected to the University of Surrey’s 5G testbed network, with the support of specialist Vodafone engineers. Vodafone also provided some funding and arranged licensing for the demonstration system. John Miller, Head of Satellite Engineering at Vodafone, said: “The use of LEO satellites provides an additional mobile backhaul option and can be an important part of the delivery system particularly to customers in our markets who live in rural areas.” Professor Barry Evans, University of Surrey, said: “The University of Surrey is very…

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Review of top 10 VoIP phone systems for small-to-medium size business

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The current telecommunications market is abundant with a variety of business phone systems carefully designed to improve day-to-day communications and handle the complex needs of various organizations. Among the different existing types of telephone systems appropriate for use by small-to-medium size businesses, VoIP-related phone solutions are currently the most common and are growing in popularity. VoIP phone systems operate using broadband Internet connections and generally include quick and easy installation, cost effective pricing, high scalability and advanced features with options to cater to any entity size, ranging from a small business to a multi-service enterprise. A comprehensive VoIP solution should include a range of voice functions needed by the organization, and support both external and internal communications as required. Finding the most suitable phone system may be overwhelming, so for those currently on the lookout, here are the top ten VoIP phone systems to investigate. Nextiva VoIP Software…

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Samsung’s Galaxy Fold – a cutting-edge handset with unfolding issues

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The South Korean tech giant Samsung Electronics has unveiled the full specifications of its upcoming Galaxy Fold, getting ready for its first ever foldable smartphone launch in the global market in the upcoming weeks. The company first displayed the phone during MWC Barcelona 2019, but only inside a glass enclosure at its booth. Now, Samsung has shared an infographic that reveals the full specifications for this foldable handset. The Galaxy Fold features a 4.6-inch cover display and, when unfolded, the device turns into a 7.3-inch Infinity Flex Display-based tablet PC with an aspect ratio of 4.2:3 and pixel density of 399. The smartphone weighs only 263 grams and is 6.9 mm thick when opened and 15-17 mm thick when folded, depending on its position. As stated by the company, the larger screen is designed to offer a new approach to multitasking, with users being able to watch videos and…

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Google Cloud advances support for open-source technologies

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Google Cloud has responded to its customers’ requests for the ability to use open-source technology easily in a cloud-native manner. At Google Cloud Next 2019, the company announced strategic partnerships with seven “leading open source-centric companies” working on data management and analytics. The products from Confluent, DataStax, Elastic, InfluxData, MongoDB, Neo4j and Redis Labs will be integrated into the Google Cloud Platform (GCP) and offered as managed services. According to Google, this new project will deliver a seamless user experience in management, billing and support and will simultaneously provide the ability to easily leverage these open-source technologies in Google’s cloud. In addition, the tech giant will cooperate with its partners to build integration with native GCP services like Stackdriver for monitoring and logging, and IAM for user and security policy management. Manvinder Singh, the head of infrastructure partnerships at Google Cloud, said in a press briefing: “As you…

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