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The global organization representing the interests of mobile network operators, GSMA, has called for European governments to “safeguard network security and competition” in the telecommunications infrastructure industry. The association has issued a warning to Europe to refrain from activities that would obstruct the use of certain equipment necessary for 5G mobile network development. According to the GSMA, “Actions that disrupt the equipment supply for the various segments of the network (access, transport and core) will increase costs to European operators, businesses and citizens; delay 5G deployment by years across Europe and potentially also jeopardise the functioning of existing 4G networks upon which 5G is intended to be built.” Although no specific company names are mentioned in the statement, the GSMA initiative highlights the industry’s significant endeavor to prevent the application of additional sanctions, similar to those announced by the United States and Australian governments on Chinese vendors Huawei…

VoIP has become an integral part of the day-to-day lives of many people throughout the world, offering a plethora of technological advancements and options, simplifying many communication processes and making interactions more convenient and consumer friendly. VoIP is one of the most talked-about technologies, and its prevalence is anticipated to grow in the upcoming years. Over the last twenty years, VoIP has provided businesses around the world with the convenience of increased mobility, due to constant development and emerging cutting-edge technologies. The usage of VoIP as a service has grown rapidly – between 1998 and 2002, VoIP carried only 1-3% of all voice calls worldwide, but in 2005, VoIP was responsible for more than 200 billion call minutes. With 2019 already underway, let’s have a look at what the future holds for the VoIP communications industry. In particular, we examine the insights and predictions regarding the trends and technologies that will…

The technical support team plays a critical role in a VoIP business, being the initial reference and contact point for customers experiencing technology-related issues. In addition, these important employees are responsible for analysing and resolving system failures and outages, product installation errors, user enquiries and any other technical problems that prevent customers from using an application or service. There is a wide and diverse range of possible technical issues that can occur, depending on the type of telecommunication services provided. Nevertheless, some of the most common VoIP connectivity concerns are audio quality, caller-ID problems, the dropping of calls, and post dialling delay (PDD). Studies reveal that passing on valuable technical advice or providing substantial assistance to customers is the number one method for telecom companies to improve the user experience for their products and services. At voip.review, we have summarised some relevant ideas for VoIP providers to…

Telstra, the largest Australian telecommunication company, has announced the launch of a new rapid restoration service for one of its busiest subsea cable routes in Asia. The company has joined forces with Ericsson and Ciena to ensure that their customers stay continuously connected. The solution offers carriers and cloud service providers increased network visibility, flexibility and reliable data access. Nadya Melic, Telstra’s head of Connectivity and Platforms, said the new service is now available on three of its intra-Asia routes, following the successful tests carried out in December 2018. “The Asian region presents one of the most challenging environments for subsea cable systems. Busy and shallow shipping ports in Hong Kong and Singapore, high-levels of fishing activity and an ecosystem prone to natural disasters, all threaten to disrupt or damage underwater infrastructure,” said Melic. The new rapid restoration service on the subsea network will be provided using…

The networking and telecommunications company Ericsson and Germany’s largest network provider Deutsche Telekom, have announced that together they are the first to successfully demonstrate a wireless transmission on the mmWave spectrum, that can transfer data four times faster than currently existing services.  The achievement of the data transmission rate of 40 Gbps with a latency of under 100 microseconds is a considerable advancement towards the fulfilment of stringent latency requirements of 5G, and the anticipated 100 Gbps backhaul networking. Per Narvinger, Head of Product Area Networks, Ericsson, said: “Microwave continues to be a key technology for mobile transport by supporting the capacity and latency requirements of 4G and future 5G networks. Our joint innovation project shows that higher capacity microwave backhaul will be an important enabler of high-quality mobile broadband services when 5G becomes a commercial reality.” A backhaul is an intermediate link between the core network and…

China Mobile, one of the largest state-owned telecommunications companies in that country, has designed a water purifying device powered by blockchain, thus making an explicit statement that blockchain technology is not something extraneous and out of this world, but is a beneficial high-tech solution that may be advantageously applied to ordinary household appliances. The Product Market Director at China Mobile IoT, Xiao Yi, stated: “Our goal is to also attract those who are not in the cryptocurrency or blockchain community, who may have heard of this technology but not necessarily understand it. To embrace a more mainstream adoption, we need to turn something that appears professional into something that’s very ordinary.” The Internet of Things (IoT) division within the company has developed a product with a built-in computing chip and an IoT module.  This innovative gadget collects applicable user data related to consumer behaviour habits and shares it…

US telecommunications companies Telinta, offering cloud-based, white label switching and billing solutions for VoIP service providers, and TextBetter, a provider of cloud-based business-texting services, have announced a joint initiative to deliver cooperative solutions for VoIP service providers. VoIP services such as hosted PBX, business and residential VoIP, and mobile connectivity accessible through Telinta’s cloud-based softswitch platform, can be integrated with this unique SMS solution. The white label solution from TextBetter makes it possible for any US phone number to send and receive SMS via email. TextBetter SMS services can be easily added to Telinta’s hosted softswitch platform, without the need to change the ownership of the DIDs. According to Telinta, “this powerful cloud-based combination of VoIP switching, billing, and SMS technology requires no software or hardware for service providers. TextBetter pairs the end user’s existing email with an associated phone number, so that SMS messages can be both…

To improve emergency services and to better locate callers, The European Commission has approved a regulation that will require new smartphones to include satellite and Wi-Fi location. The integrated chipset with Global Navigation Satellite System (GNSS) must deliver access to the EU’s satellite system Galileo, which provides accurate positioning and timing information. Currently, most emergency services are faced with the challenge of only being able to locate troubled mobile callers within an area of several kilometers. However, the proposed use of satellite and Wi-Fi systems will enable 112 emergency number callers to be located within a range of less than 100 meters. Galileo-enabled devices receive signals for positioning, navigation and timing. This satellite system has been servicing around 400 million users, and this summer the system was supplemented by four more satellites, which were successfully launched from the European spaceport. Every additional satellite steadily improves Galileo’s performance, and,…

The Nordic telecom companies Telia and Ericsson have made important progress towards implementing 5G innovations for commercial use across Sweden in 2020, by launching their 5G development platform at KTH, the Royal Institute of Technology in Stockholm.  Their hopes are for the network to play a vital role in developing innovative new solutions and services. The KTH campus was chosen as the host venue due to the research such as remote VR, Internet of Things (IoT) and industry automation being conducted at that facility. Professor Jan Gulliksen, the Vice President for Digitalization at KTH, appreciates this amazing opportunity “to have access to Sweden’s first 5G network here on campus.” He claims that it “gives our researchers, teachers and students a head start when it comes to understanding and developing this new technology ahead of its wider launch. This is exactly the kind of partnership we believe helps stimulate research-driven…

Telecommunication industry, and especially the Voice over Internet Protocol (VoIP) technologies, are on a constant move and unceasingly generate new ideas and set evolutionary trends. If you are new in or just keen on VoIP, it is good to know someone, who can give valued opinion and helpful guidance. With this in mind, we have compiled a list of bloggers posting efficient VoIP content. These thought leaders are keeping their fingers on the pulse and provide updates and analysis on the latest innovations related to the telecoms world. Jon Arnold Jon Arnold is an independent research analyst focusing on unified communications, Internet of Things, cloud services, contact centers, SIP trunking, VoIP security and social media. Jon’s valued opinion and expertise can be followed on his widely-read Analyst 2.0 Blog, which has been recognized and awarded for the best tech reviews. According to Jon, his blog focuses on “trends that matter…