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News Roundup

A quick roundup of the news in Telecoms | Week #30

By Aiste Kryzanovske July 29, 2022

Rogers apologizes for the massive service outage Rogers, a Canadian telecommunications company, experienced a widespread outage earlier this month and is now under pressure to guarantee that this does not happen again. The most damaging effect of the outage was how it disrupted crucial communications, and the Canadian government has declared that it now wants all national carriers to find a way of helping each other in such worst-case situations. Rogers has committed to investing at least CA$250 million to physically isolate its wireless and internet networks so as to add an extra layer of stability. There is also a promise to spend CA$10 billion over the next three years to extend and improve Rogers’ network. Read more at: https://tinyurl.com/35dxbj4d Nokia and CityFibre sign a 10-year broadband equipment agreement A 10-year contract for XGS-PON broadband equipment with CityFibre has been announced by Nokia. This arrangement covers the purchase of access…

Telecom News

RingCentral expands its hardware ecosystem and adds new features

By Aiste Kryzanovske July 27, 2022

RingCentral, a global provider of business cloud communications, video meetings, collaboration and contact center solutions, has announced an extension of its hardware ecosystem as well as new RingCentral Rooms feature updates. Organizations may use RingCentral Rooms to turn their meeting locations into dynamically enabled video conferencing destinations. Customers may now choose from a number of additional hardware partners to equip their conference rooms with high-quality, intelligent audio and video, as well as a whiteboard, allowing meeting attendees to better interact while also being seen and heard. RingCentral is collaborating with three more hardware suppliers to satisfy the ever-increasing market demands for conferencing services. New partnerships with Avocor, Jabra and EPOS provide the company users more options and new features that improve the meeting room experience for improved interaction and smoother collaboration. “Strong relationships with strategic hardware partners are important as we strive to address the complex challenges…

News Roundup

A quick roundup of the news in Telecoms | Week #28

By Aiste Kryzanovske July 15, 2022

Startup Nothing debuts with its first smartphone Phone 1 Nothing’s first phone, the Nothing Phone 1, was finally launched this week. The Nothing Phone 1 is one of the most intriguing newcomers to the smartphone market in recent years. Carl Pei, a former OnePlus co-founder, established the startup less than two years ago. The company has showcased several of the Phone 1’s most important features in the weeks building up to the launch event, including the inclusion of a Qualcomm Snapdragon 778G Plus CPU and the Android-based Nothing OS software. Read more at: https://tinyurl.com/yc2bmksu Nokia will lead German 6G project Nokia has announced that it will lead 6G-ANNA, a German government-funded 6G lighthouse project, that began on July 1, 2022. Nokia will lead and drive 6G research and standardization in collaboration with the 29 partners, including industry members, subject matter experts, start-ups, research organizations, and universities in Germany. The project…

VoIP Fundamentals

Top 10 VoIP providers in 2022

By Aiste Kryzanovske July 11, 2022

If you ask anyone who is familiar with VoIP systems, they’d probably tell you that choosing the right service provider can indeed be a difficult task. The VoIP market includes numerous service providers, each of them claiming to be the best. It’s easy to get frustrated with the selection process when seeking a service provider, and it’s challenging to compare features, benefits and customer support quality on offer. Therefore, we’ve done the legwork, and all you have to do is read our findings. So, there you have it – our top 10 picks for the best VoIP systems in 2022. RingCentral Office is a renowned cloud-based VoIP platform with a wide range of capabilities that should be able to meet the needs of any company phone system. Furthermore, APIs may be used to enhance RingCentral Office’s integration with other apps. RingCentral Office stands apart in the market for medium-sized…

News Roundup

A quick roundup of the news in Telecoms | Week #26

By Vilija Simkiene July 1, 2022

UK telecoms sector agrees to help customers in need The UK government and operators have approved a new deal to help customers who are struggling to pay their broadband and mobile bills. Andrew Glover, chair of the Internet Service Providers’ Association (ISPA), stated, “The telecoms sector knows that people are facing real challenges with the cost-of-living crisis. Our members are determined to do what they can to help their customers through this period and, together with the government, we will work to raise greater awareness of the support available.” Among other measures, telcos have agreed to allow vulnerable customers to switch to cheaper tariffs without charge or penalty, or adjust their plans to make payments more manageable. Read more at https://tinyurl.com/msjxsp2f Sinch achieves HIPAA compliance for its voice, fax and UCaaS services Sinch has announced that it has successfully achieved third-party validation of its compliance with the Health Insurance Portability…

Telecom News

Dialpad launches a predictive engine dubbed Ai CSAT

By Aiste Kryzanovske June 9, 2022

Dialpad has launched Ai CSAT, a technology that evaluates each and every contact center interaction and forecasts customer satisfaction (CSAT) in real time. Dialpad’s Ai CSAT solution seeks to assist businesses in their desire to move away from post-call surveys, which can generate customer weariness and are sometimes seen as relationship deterrents. As a major component of the Dialpad TrueCaaS platform, Ai CSAT will enable insight into 100% of conversations and evaluate each client call. Organizations will be able to gain actionable data using AI and the customer satisfaction (CSAT) score, resulting in a superior customer experience. The purpose of AI CSAT is to enable a customer-centric strategy in which businesses may compile a comprehensive image of their consumers without bothering those customers with human feedback or surveys. This strategy will improve customer service by providing an accurate average CSAT score for each client and decreasing uncertainty and…

Telecom News

Nokia, DOCOMO, Fujitsu, NEC and NTT to conduct 6G experimental trials

By Aiste Kryzanovske June 7, 2022

Nokia, DOCOMO, Fujitsu, NEC, and NTT have established a collaboration to design and develop critical 6G technologies. In proof-of-concept (POC) experiments, next-generation mobile technologies will be focused on the sub-terahertz band and AI-enabled interfaces. The partnership will concentrate on two proof-of-concepts for upcoming 6G technologies: an AI native air interface and sub-THz radio access. These seek to prove that an AI-based 6G air interface outperforms a traditional air interface in terms of performance, and that high-data-rate beamformed access can be obtained in a high frequency band at 140 GHz. Nokia thinks that 6G will not only improve on existing technologies and systems, but will also expand and revolutionize the capabilities of a network. It will bring together the human, physical, and computer realms in order to unleash the full human potential. Nokia has identified six important technologies that will be critical components of future 6G networks in order…

News Roundup

A quick roundup of the news in Telecoms | Week #21

By Aiste Kryzanovske May 27, 2022

As sanctions bite, Russia’s MTS begins to discount cell phones MTS, Russia’s largest operator, reported a 76.2 % year-on-year drop in Q1 net profit, blaming the results largely on rising interest rates caused by Western sanctions. Russia boosted local interest rates to 20% in the early days of the conflict before lowering them twice, leaving rates around 14% today. MTS has resorted to selling used and discounted smartphones, and is planning to sell its tower assets, in keeping with the current trend of monetizing passive assets located throughout Europe and beyond. Read more at: https://tinyurl.com/c65t43kb Verizon warns of record rise in ransomware According to Verizon Business, the number of ransomware attacks on enterprises has increased by 13% year-on-year, resulting in a rise exceeding that of the previous five years combined. Ransomware was involved in some manner in one-quarter of the cases investigated, with desktop-sharing software and email being the two…

Telecom News

Linxa transforms Arelion wholesale voice business

By Aiste Kryzanovske May 11, 2022

Linxa, a provider of cutting-edge voice and data traffic solutions for telecom carriers and operators, has announced the implementation of Linxa Connect, which will enable Arelion (previously Telia Carrier) to revolutionize its wholesale voice business. Linxa Connect is a fully integrated end-to-end telecom management software product that supports and automates wholesale activities, from rate control through routing, quality and deal management, invoicing, dispute management, fraud detection and reporting. The Linxa Connect platform enables an increasing number of Tier-1 carriers’ profitable voice businesses and supports solutions that provide these enterprises with what they need to stay competitive, such as simplicity, automation, control and agility. By leveraging Linxa Connect, Arelion has been able to replace three outdated systems with a single platform, as well as improve automation and business processes. End-to-end functionalities are streamlined and more accurate, and procedures include grading, routing, quality and deal management, invoicing, reconciliation, dispute management,…

Telecom News

AST SpaceMobile to test direct-to-smartphone satellite broadband

By Aiste Kryzanovske May 5, 2022

The US Federal Communications Commission (FCC) has given AST SpaceMobile, a five-year-old company located in Midland, Texas, permission to test a satellite that has the potential to deliver cellular broadband access for smartphone users in the US and throughout the world. According to the business, it is developing the first and only space-based cellular broadband network that will be immediately accessible by regular mobile phones. SpaceMobile, the company’s proposed network, intends to provide 4G/5G access to everyone on the world, on land, at sea, and in the air. No matter where they are, mobile customers will be able to seamlessly roam from terrestrial networks to the space-based network. AST SpaceMobile is launching BlueWalker 3, a test satellite meant to interact directly with mobile phones using 3GPP standard frequencies. The FCC has granted the business an experimental license for BlueWalker 3 space-to-ground testing in the United States. At least…