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VoIP communication

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hosted VoIP for startups

How Hosted VoIP can benefit startups

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There are a few things that are as challenging and thrilling as running your own business. But owning a business is also a big responsibility. Today’s markets are highly competitive and there are numerous experienced business owners who might intimidate you with their knowledge and work experience. In every business, your communication with customers is often the most important component of your success. Direct communication allows you to explore your customers’ habits and interests, but most importantly, build relationships with them. You might think that Internet telephony only benefits larger enterprises, but that is simply not true. In fact, small businesses, especially startups, can greatly benefit from the extra freedom, flexibility and lower costs that an Internet phone service offers. VoIP has helped small businesses improve their phone call handling by 67%, message management by 63% and remote work by 57%. Why Hosted VoIP? There are many good reasons to…

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KT Corporation
Telecom News

KT Corporation acquires Epsilon Telecommunications

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Singapore based Epsilon Telecommunications, a global connectivity provider simplifying the connectivity for companies, applications and information worldwide as well as in the cloud, has been acquired for $145 million by KT Corporation, South Korea’s largest telecommunication operator.   Epsilon has 260 points of presence in 41 locations across 20 countries, including the Chinese mainland. Furthermore, the firm has data centers in London, New York and Singapore. The firm offers cloud, ethernet, SD-WAN, colocation and voice services, as well as its own network-as-a-service platform called Infiny.   “The acquisition of Epsilon by KT is a great milestone on our company’s journey and recognition of the hard work of our teams across the globe,” said Michel Robert, Chief Executive Officer at Epsilon Telecommunications. “The acquisition is a logical next step for both businesses and a fantastic opportunity for customers, partners and internal teams.”   KT purchased the company in collaboration with the…

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The fundamentals of VoIP security

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One of the most frequently asked questions about a VoIP phone system is fundamental and critical, and is as follows: is VoIP secure? To answer the question, no phone system is bulletproof. VoIP has a myriad of benefits, but possible security risks should not be overlooked.   Given the growing number of cybercrimes around the world, the importance of security has never been more significant. In every practical sense, VoIP has a good reputation as a secure technology. Nevertheless, every time you use electronic devices or the Internet, it is wise to understand the security risks that such usage may pose to your business and take appropriate precautions. You might be wondering, how important VoIP security really is? Even if you yourself have never been a victim, the reality is that the threat of security breaches through the phone system is quite serious.   Truthfully, security is a must for…

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Telinta
Telecom News

VOXOX and Telinta team up to offer a full portfolio of VoIP solutions to Internet Telephony Service Providers

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VOXOX, a 5G-enabled AI cloud communications company, together with Telinta, a global leader in cloud-based white label VoIP switching and billing, today announced a comprehensive portfolio of solutions and a joint promotion for Internet Telephony Service Providers (ITSPs).   Using Telinta’s hosted TeliCoreTM softswitch platform, ITSPs and their resellers can easily use VOXOX’s high-quality DIDs in over 100 countries, U.S. Toll-Free Numbers, SMS, and A-Z VoIP Termination to offer a complete portfolio of VoIP services.  This includes popular services such as Hosted PBX, SIP Trunking, Mobile VoIP calling via a brandable smartphone app, Business and Residential VoIP, Conferencing, and WebRTC, and other services which combine the power of VOXOX’s network, with Telinta’s white label carrier-grade switching and billing.   “VOXOX’s strategic focus on analyzing the data behind the billions of calls and texts we process monthly helps us ensure that our communication solutions are solving the biggest needs for our…

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communication

Technology’s impact on society’s communication

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Over the past few decades, technology has improved the overall standard of living for many people. These advancements affect an individuals ’ways of communication, learning and thinking, and help society to interact with each other on a daily basis. Altogether, technology plays an important role in the life of society. Without it, people would still live within their traditional geographical boundaries. Technology has evolved incredibly quickly. Today, it’s hard to imagine life without technology, including the Internet, phones and computers. As these forms of communication become increasingly ubiquitous, it is important to examine their impact on people’s lives, well-being and relationships. The positives Communication technology has given people tools to not only keep in touch with each other, but also express their feelings and opinions to a broader audience than would otherwise have been possible. Such innovations have made life easier for many and provided resources and tools to lead…

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myths surrounding VoIP

Biggest myths surrounding VoIP technology

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Voice over Internet Protocol (VoIP) is not a new technology, and there are thousands of articles written about it. Still, there are many myths surrounding VoIP. Is it the awkward acronym? Maybe it sounds super technical? On a basic level, VoIP, or Voice over Internet Protocol, is simply an Internet-based replacement for traditional telephone systems, offering significant cost savings and advanced technologies that provide improved convenience and productivity. In our humble opinion, myths should not detract from you using one of the industry’s leading and most affordable means of business communications that can provide businesses with a tremendous competitive advantage. Therefore, let us dispel some of the most common misconceptions and give you the truth about VoIP phone systems. Myth #1: VoIP will cost more Actually, VoIP is more economical than legacy phone and on-premises PBX systems. With a hosted VoIP or Cloud PBX, the costs are limited to service…

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STIR/SHAKEN
Telecom News

Telinta and TransNexus help VoIP service providers comply with STIR/SHAKEN and robocall mitigation requirements

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Telinta, a global leader in hosted switching and billing for VoIP service providers, and TransNexus, a leader in developing innovative software for telecommunications networks, jointly announced today a solution to help VoIP service providers comply with STIR/SHAKEN call authentication and robocall mitigation regulations.   TransNexus has made groundbreaking innovations in robocall mitigation with its ClearIP software platform. Telinta has integrated ClearIP into its cloud-based softswitch. Together the two leaders can help VoIP service providers meet their STIR/SHAKEN and robocall mitigation requirements, helping customers to avoid having their traffic blocked.   TransNexus offers services for Telinta customers based both inside and outside the U.S.  When a U.S.-based Telinta customer signs up with TransNexus, Telinta will send a request to TransNexus to create a digital signature and Telinta will include that signature on subsequent calls as they are routed through Telinta’s platform.   For Telinta customers based outside the U.S., TransNexus can…

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Hemmersbach
Telecom News

DIDWW enables Hemmersbach to seamlessly transition to VoIP globally

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Innovative communication solutions are a great way to streamline business processes, increase productivity and ensure a smooth and scalable expansion. German-based Hemmersbach, a renowned service provider of IT infrastructure – DaaS (Device as a Service) and GFS (Global Field Service) – has teamed up with DIDWW, a leading provider of premium quality cloud communication services, to establish a strong local presence across the world with DID numbers and SIP trunks.   This initiative will see the DIDWW private global voice and SMS network enabling seamless communication for Hemmersbach, which currently serves customers in more than 190 countries and operates through 50 subsidiaries worldwide.   To successfully manage such a large volume of internal and external communications, Hemmersbach will leverage the robust and geo-redundant VoIP network at DIDWW. The company’s extensive international coverage of virtual phone numbers and its powerful local dialing solution will ensure a fully-compliant and reliable service, as…

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VoIP

Top 10 VoIP providers in 2021

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A good VoIP provider ensures seamless online telecommunications services of the highest quality for business of all sizes, making interactions easier and more gratifying for both employees and customers. Plus, the best thing about VoIP services is that they are less expensive than traditional phone systems and much easier to set up. In addition, with cloud VoIP, clients can move direct extensions to new geographic locations with just a few clicks in the provided self-management platform. However, choosing the right service provider is not such an easy task. With so many options, how do you decide which one is right for you? If you are having a hard time choosing one, then you are in the right place. In this article, we discuss the top-rated VoIP systems for 2021. 8×8 Inc. provides cloud communications and customer engagement solutions. This includes voice, contact center, video, mobile and unified communications…

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nonverbal

Importance of nonverbal communication in a virtual environment

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It has been over a year since organizations rushed from the traditional office to a virtual workplace due to the coronavirus. The transition from office to home leads to other changes: many of us now communicate much more often in the virtual world, rather than face-to-face, which means that nonverbal communications are now more important than ever. How has this transition from personal to digital communication changed the way we read people and interpret their body language?

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