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Telecom News

Dstny to accelerate business growth with Qunifi acquisition

By Aiste Kryzanovske March 29, 2022

Dstny, a European supplier of cloud-based business communications solutions, has acquired Qunifi, a Microsoft Teams integration expert headquartered in the United Kingdom. For UCaaS providers, Qunifi’s Call2Teams product is the leading company in Teams integration. Qunifi’s service is used by end users in over 100 countries and organizations, with over 2 million Teams users relying on the service on a daily basis. Call2Teams is a cloud-based, SaaS middleware solution that connects any phone system, PBX or SIP trunk provider to Microsoft Teams. Importantly, this solution does not require that end-users move numbers, change carriers or replace their existing phone system, and Call2Teams effortlessly voice-enables Microsoft Teams with the extensive capabilities of existing telephony. Qunifi will join the Dstny Group as a service provider, and its workforce and management will be incorporated into the Dstny Group. For service provider customers, partners and the Dstny and Qunifi teams, joining the…

News Roundup

A quick roundup of the news in Telecoms | Week #12

By Aiste Kryzanovske March 25, 2022

DT and Vodafone to tackle areas of Germany with no 4G coverage Deutsche Telekom (DT) and Vodafone Germany have announced further advancements in their efforts to close 4G coverage gaps in distant or rural parts of Germany where consumers are serviced by only one mobile network operator (MNO) or no operator at all. Over the last several years, the two operators have worked to increase coverage in 3,000 to 4,000 so-called 4G gray spots, which are commonly described as places where only one MNO can provide service. Read more at: https://tinyurl.com/yndfwnvb Spectralink launches DECT devices with Microsoft Teams SIP Gateway Spectralink, a global workplace mobility solutions supplier, has announced the availability of DECT devices that are compatible with the Microsoft Teams SIP Gateway. Company-critical deskless workers, who must travel to a remote site in order to carry out their duties, are very much relied upon by enterprise companies such as…

Telecom News

AudioCodes launches a new SaaS solution dubbed Live Express

By Aiste Kryzanovske March 23, 2022

AudioCodes, a provider of sophisticated communications software, products and productivity solutions for the virtual environment, has launched AudioCodes Live Express, a new SaaS solution that allows partners to onboard and maintain their corporate clients’ Microsoft Teams connectivity to the PSTN. Aimed at unified communications, contact centers and hosted business services, AudioCodes enables organizations and service providers to develop and run any IP-based voice network. AudioCodes provides a wide range of quality technologies, solutions and services to large multinational corporations and premier tier-1 operators all around the globe. Direct Routing capabilities and a suite of management automation tools are included in Live Express to streamline everyday operating cases that associates and their clients are likely to face. This new, revolutionary solution helps partners to improve customer onboarding by providing a convenient user portal and extensive automation features, as well as seamless interconnection between customer SIP trunks and Microsoft Teams,…

Telecom News

Sinch teams up with Treasure Data on personalized omnichannel touchpoints

By Aiste Kryzanovske March 22, 2022

Treasure Data, an enterprise customer data platform (CDP), and Sinch, a worldwide supplier of cloud communications, have established a strategic alliance to enable more tailored and engaging dialogues with customers across multiple channels. The collaboration aims to meet the demands of businesses who want to connect their consumers more effectively through mobile channels utilizing real-time data. Treasure Data’s smart CDP creates a complete, holistic view of a customer by securely stitching together key data sources that are normally segregated, such as CRM, marketing automation, point-of-sale, and social media. Through the CDP, service agents may gain insight into all aspects of the customer experience, which can then be accessible across numerous communication channels provided by Sinch’s multi-channel communication platform. Email, text, phone calls, and mobile messaging apps like WhatsApp, iMessage, Telegram, and others are included. Rick van Esch, Vice President of SaaS Business at Sinch, commented: “We are seeing…

News Roundup

A quick roundup of the news in Telecoms | Week #11

By Aiste Kryzanovske March 18, 2022

Nokia labeled one of the world’s most ethical companies Nokia has been named one of the “World’s Most Ethical Companies®” for the fifth year in a row by the Ethisphere Institute. In 2022, 136 recipients from 22 countries and 45 sectors were honored. Nokia is one of five telecoms industry winners, and the only Finnish business to receive recognition. Nokia’s superior governance, as well as its dedication to best-in-class sustainability, corporate ethics, compliance and governance standards, has earned the company this honor. Read more at: https://tinyurl.com/4ab8c253 NTT partners with Schneider Electric to test private 5G network NTT and Schneider Electric’s latest collaboration will build on their current relationship to create a secure and on-premises end-to-end digital platform that will allow various sectors to benefit from private 5G services. The private 5G network is projected to support equipment availability, machine performance and product quality solutions. The project will also provide a…

News Roundup

A quick roundup of the news in Telecoms | Week #10

By Aiste Kryzanovske March 11, 2022

Orange and MasMovil in talks about joint venture Orange and MasMovil have stated that they are in talks to launch a 50:50 joint venture (JV) in Spain. Orange’s Spanish subsidiary is valued at €8.1 billion, while MasMovil is valued at €11.5 billion, for a total enterprise value of €19.6 billion. The merged operator would include around 7.1 million fixed line customers and 20.2 million mobile users, with a combined FTTH network of approximately 16 million residences. The operators claim that the combination would result in a slew of meaningful synergies of more than €450 million within three years of the merger closing. Read more at: https://tinyurl.com/y5d9h3y7 Google acquires Mandiant to boost its cloud offering In a move aimed at bolstering the capabilities of its Google Cloud platform, Google has agreed to pay $5.4 billion for the cybersecurity firm Mandiant. To address harmful information and software vulnerabilities, Google Cloud currently offers…

Telecom News

MetTel signs a contract with US Marine Corps

By Aiste Kryzanovske March 10, 2022

MetTel, a global digital transformation and communications provider for medium and large businesses, as well as for federal, state and local government agencies, has announced that the United States Marine Corps Recruiting Command (MCRC) has chosen MetTel for its Nationwide Internet Protocol Network Service, a contract worth more than $58 million. MetTel’s aim will be to offer the MCRC with a dependable and resilient network infrastructure that can support desktop computers, mobile computing, telephone services, video collaboration services and any other networking and voice services. MCRC’s current Internet service capacity will be upgraded, and the provider plans to deliver Internet Protocol Voice Services and Wi-Fi to almost 1,500 MCRC sites. The MetTel EIS Portal will allow MCRC to monitor and obtain reporting information on services offered over the MetTel network in near real-time. MetTel has secured contracts with more than a dozen federal departments since 2020, with the…

Telecom News

CallRevu announces an integration with GoTo Connect

By Aiste Kryzanovske March 9, 2022

GoTo Connect, a unified communication solutions provider that delivers configurable, scalable, all-in-one cloud phone and meeting systems with everything companies need to connect from anywhere, has teamed up with CallRevu, an industry leader in automobile call monitoring and analytics. CallRevu can now gather high-quality call data and precise telephony information through its interface with GoTo Connect, allowing for better conversational analysis. These advanced call analytics provide a deeper understanding of the customer’s interaction with the dealer, which is a highly useful strategic resource. The CallRevu and GoTo Connect integration offers retailers access to their phone systems from any device, allowing them to manage their phone systems digitally and deliver a consistent user experience. The digital phone solution gives dealerships more control over phone management and improved accessibility. Jack Holcomb, General Manager, New Smryna Chevrolet Chrysler Jeep Dodge, commented: “Since moving to CallRevu and GTC, we have witnessed…

Telecom News

Infosys teams up with Telenor

By Aiste Kryzanovske March 8, 2022

Telenor Norway, Telenor’s fully owned largest Norwegian supplier of telecommunications and digital services, has revealed its partnership with Infosys, a multinational information technology company that provides next-generation business consulting, information technology and outsourcing services. The main focus of this initiative is to rapidly transform Telenor’s finance and supply chain operational processes. To assist the transition from a traditional ERP system and improve company agility and operational efficiency, Infosys created a standardized Oracle Cloud enterprise resource planning solution. This product includes modules such as Record to Report (R2R), Acquire to Retire (A2R), Procure to Pay (P2P) and Order to Cash (O2C), and was deployed in ten Telenor businesses in a record time of nine months. Infosys was chosen for the ERP transition because of the company’s innovative and standardized services, reusable assets, qualified employees, and the capacity to deploy quickly. The newly implemented ERP platform will help Telenor Norway…

News Roundup

A quick roundup of the news in Telecoms | Week #9

By Aiste Kryzanovske March 4, 2022

Telefonica partners with Meta A new agreement between Meta and Telefonica has been inked to create a Metaverse Innovation Hub in Madrid. Local startups and developers will have access to a 5G laboratory inside the Hub, where they will be able to use a metaverse end-to-end testbed using Meta and Telefonica’s networks and equipment. The hub’s goal is to test innovative network topologies, use cases and devices in order to speed metaverse network and device readiness. Participants will have access to Telefonica’s open innovation ecosystem, as well as the Innovation and Talent Hub Resources and Meta’s engineering capabilities. Read more at: https://tinyurl.com/mf2jbjxu Turkcell partners with Ribbon and Odine Ribbon Communications has teamed up with Odine, a virtualized and containerized infrastructure and solution integrator, to provide Turkcell, a Turkish integrated telecommunications and technology services provider, with next-generation voice interconnect services. Ribbon’s SBC SWe, which delivers the features and capabilities of appliance-based…