1087 Results

VoIP services

Search

BYOC, or Bring Your Own Carrier, is a cost-effective approach for businesses seeking greater control over their VoIP services. This comprehensive guide explains the concept, advantages, and considerations of BYOC in VoIP. It offers insights into cost savings, global coverage, control, and flexibility, helping businesses make informed decisions to optimize their voice services while cutting costs.

DIDWW, a global telecommunications provider of premium quality two-way SIP trunking services, has expanded its number portability coverage to include a total of 39 countries. This service allows customers to conveniently switch their phone numbers from one telephone network service provider to an alternative carrier. In order to provide customers with instant access to innovative VoIP services worldwide, DIDWW now offers businesses and telecom operators the ability to port their numbers in South Africa, Chile and Estonia.

Telinta, a global leader in cloud-based Softswitch and Billing solutions, today announced that it has been chosen as winner of the 2026 Visionary Spotlight Award recognizing its world-class Technical Support and Training. This prestigious industry award from ChannelVision Magazine honors Telinta’s team of expert Engineers, who provide 24/7 Technical Support and comprehensive Training to the company’s worldwide customer base of telecom service providers. ChannelVision’s editors and independent judges evaluated technology providers based on a range of criteria, including service delivery and support, overall innovation, future industry impact, creativity, differentiation, and other factors. “The 2026 awards reflect a rapidly evolving industry, with leaders navigating emerging technologies and shifting customer expectations,” said ChannelVision president and CEO Berge Kaprelian.  “On behalf of ChannelVision, we wish a sincere congratulations to Telinta’s Engineering team.” “When a telecom service provider becomes a Telinta customer, an important part of our onboarding process is comprehensive training delivered by one of…

Telinta, a global leader in cloud-based Softswitch solutions, and Vida Global Inc. (NYSE American: VIDA), a leading AI agent operating system, have partnered to bring intelligent multi-language, multi-modal AI agent capabilities to telecom service providers using Telinta’s hosted Softswitch and Billing platform. Telinta has integrated Vida’s AI agent technology into its TeliCoreTM platform, enabling telecom service providers to add the power of AI agents to popular services like Hosted PBX, SIP Trunking, UCaaS, VoIP calling via brandable Mobile and Desktop Softphones, WebRTC, and other business telecom services. With Vida, Telinta customers get access to Vida’s platform to provide AI agents to their end-user business customers. Vida AI agents answer inbound calls with intelligent, natural-language responses informed by the end user’s knowledge base and CRM data. During a call, agents can send SMS messages with links to make purchases, access documentation, book reservations, or complete other online transactions. Agents also place outbound…

Toll-free numbers have been a staple of business communications for decades. They allow customers to call an enterprise without incurring charges, and are a proven way to help drive growth, enhance service, expand customer knowledge, and project corporate reliability. These phone numbers have been widely adopted not only by large corporations but also by small businesses, non-profits, and government agencies, underscoring their versatility and importance across diverse sectors. Today, there are over 44 million toll-free numbers in use in the US. However, the future of toll-free phone numbers is a topic of much debate in the ever-evolving landscape of digital communications. Despite the rapid growth of internet-based communication methods such as email, social media platforms, and chatbots, toll-free numbers still hold a significant place in business communications. This article explores the uses, importance and enduring benefits of toll-free numbers, and why businesses will continue to rely on them in the…

DIDWW, a global provider of premium quality VoIP communications and SIP trunking services, will participate as an exhibitor at Telecoms World Asia 2024. This premier event, dedicated to digital solutions and services for Asian telcos, will feature DIDWW’s latest advancements in its innovative voice and SMS solutions for business communications.

DIDWW has expanded its SIP trunking services to include local call termination in China and Hong Kong, enhancing communication solutions for businesses in East Asia. This service offers reliable, scalable voice services with flexible SIP settings, high audio quality, and an intuitive online portal, supporting seamless local and international communications across over 50 countries.