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Telecom News

A quick roundup of the news in Telecoms | Week #48

By Aiste Kryzanovske November 27, 2020

Zoom and Lumen advance their partnership The telecommunications company Lumen is already a partner of Zoom, but Lumen has recently announced that it has advanced the partnership further to introduce Zoom delivered by Lumen. Zoom delivered by Lumen combines the embedded network security capabilities of Lumen with Zoom’s integrated security features to actively protect businesses using their combined services. Shaun Andrews, CMO at Lumen, said: “We’re happy to take this partnership a step further by combining our platforms and our strengths to create Zoom delivered by Lumen. Together, we will help keep families, businesses, schools and hospitals securely connected to the world, and thriving in the fourth industrial revolution.” Read more at: https://tinyurl.com/y4luab48 BT to deploy their global network cloud next year BT has been working on their BT Network Cloud for some time now, since deciding to focus on this cloud-native platform. BT has Network Cloud nodes in the…

Telecom News

Vonage to drive Fisher & Paykel customer service communications

By Aiste Kryzanovske November 26, 2020

Vonage, a global provider of VoIP business communications, has been selected by global appliance maker Fisher & Paykel to promote customer service communications to their clientele in Australia, New Zealand, Singapore, United Kingdom and the US. The company now uses Vonage’s messaging API to offer customers on-the-spot support notifications for maintenance via SMS. The API also helps businesses improve post-sales, especially regarding the way customers can provide feedback when services have been completed, so that the company can continually improve their services. In addition, the Vonage Messages API, built into the Fisher & Paykel platform, provides automatic and instant SMS confirmations and reminders for all technician appointments. This platform also includes self-service links for customers to easily cancel or reschedule an appointment. Fisher & Paykel Appliances EVP Marketing and Customer Experience, Rudi Khoury, commented: “Today’s customers want to be responded to instantly. They want regular updates from businesses…

Telecom News

Vodafone to reduce its carbon emissions to net zero

By Aiste Kryzanovske November 24, 2020

The multinational telecommunications company, Vodafone, has committed to reduce its global carbon footprint that is generated as a result of its business operations to net zero by 2040. The company has already outlined a number of actions to reduce the environmental impact of its activities. It has set a new goal of stricter targets for the wider business and related third parties. As stated by the company, by 2030 all carbon emissions from its activities and the energy purchased and consumed will be eliminated. Vodafone has also committed itself to halving the use of its carbon footprint from Scope 3 sources, including joint ventures, all supply chain purchases, products it has sold and business travel by 2030. The group plans to completely eliminate emissions from Scope 3 by 2040. This plan will shorten the original projections by ten years, as the operator initially set a net zero target…

Telecom News

A quick roundup of the news in Telecoms | Week #47

By Aiste Kryzanovske November 20, 2020

European Commission staying out of O2 UK and Virgin Media UK merger Typically, the European Commission, or one of the myriad other state-owned organizations that are a part of the EU, would be involved in the proposed merger between O2 UK and Virgin Media UK. However, in this case, these organizations are steering clear of this deal. The theory is this: because the UK will no longer be part of the EU from the beginning of next year, the EU will no longer be interested in what UK companies do. Even if the EU had not made this decision now, it is likely that they would have just waited until 2021, when its jurisdiction over UK matters comes to an end. Read more at: https://tinyurl.com/y2n84cgn Telia Carrier expands its connectivity in US Telia Carrier is expanding its coverage in the US, while increasing the diversity and range of its routes.…

Telecom News

The EIB and Iliad sign a new loan agreement

By Aiste Kryzanovske November 19, 2020

The French telecommunications provider Iliad, that provides fixed and mobile telephony services, prepaid phone cards, Internet access and hosting services, has signed a new $356 million loan deal with the European Investment Bank (EIB) to help the Iliad Group finance its mobile network deployment in France, in particular to consolidate its 4G network and deploy its 5G network. Since 2009, the EIB has financed Iliad, and with this new loan the total financing exceeds $1.3 billion. Having helped finance the development of the Iliad fixed network for more than a decade, the EIB is once again working with the group to provide financial support for the company’s latest generation of mobile networks. There was little information on what exactly the latest loan would be used for, but Iliad said it is devoted to providing digital coverage to the whole of France, including most rural areas. Ambroise Fayolle, Vice-President…

Telecom News

DIDWW to release API with significant functionality improvements

By Aiste Kryzanovske November 17, 2020

DIDWW, an Irish-based telecom operator providing global telecommunication services, has announced the news of its upcoming new and improved API functionality. These updates will assist customers to fully automate their telephony processes and allow for the complete integration of their operational components into the DIDWW customer service portfolio. The company is continually striving to increase the functionality of its services, and in order to achieve that, they are upgrading their platform by accelerating processes with automation. Because of its established priorities, DIDWW plans to make all of its user panel features available through the API, in order to optimize the speed of operations and improve process automation. The current API is designed for telecom operators, making it possible for them to perform a wide range of actions, while helping to automate and further bolster their services. Some of the features include worldwide ordering and setting up of phone…

Telecom News

A quick roundup of the news in Telecoms | Week #46

By Aiste Kryzanovske November 13, 2020

Amdocs enters an agreement with Amazon Web Services Amdocs has announced a multi-year agreement with Amazon Web Services (AWS) to offer integrated cloud-based business support systems (BSS) to communications service providers. Under the terms of the deal, AWS is now an Amdocs cloud provider for Amdocs’ internal IT transformation. Working together, Amdocs and AWS will offer telecom providers access to a portfolio of digital services that shortens the time it takes for service providers to enter the market and gives them more flexibility to meet the needs of their end customers. The companies are also collaborating to develop and promote a variety of services that will help Amdocs customers migrate and upgrade their systems using a range of cloud solutions. Read more at: https://tinyurl.com/y5q64mbe Apple’s new Macs powered by iPhone chips Apple is introducing new Macs that use the same type of chips that run iPhones and iPads. This step…

Telecom News

DT and SK Telecom establish a joint venture

By Aiste Kryzanovske November 12, 2020

The South Korean wireless telecommunications operator, SK Telecom, and Germany’s telecommunications leader, Deutsche Telekom, recently signed an agreement to set up a joint venture to innovate 5G technology. This venture will incorporate advanced 5G building expertise and leverage the growth in the global demand for 5G repeaters. Both companies said their partnership will help complete the development of an advanced 5G/LTE dual-mode repeater that will give them an advantage in capturing a global market estimated, according to studies cited by the companies, to exceed $10 billion over the next three years. The JV is headquartered in Germany, and as a result, the work will begin in the European market. As stated in the announcement, each operator will manage 50% of the JV and will appoint an appropriate representative to manage the organization. Tim Höttges, CEO of Deutsche Telekom commented: “Together with SKT we are able to develop new…

Telecom News

Orange lays its hands on Telekom Romania

By Aiste Kryzanovske November 10, 2020

Orange Romania, the largest provider of broadband Internet and mobile services in Romania, has entered into an agreement to acquire a controlling stake in the fixed operator Telekom Romania Communications (TKR) in order to strengthen its position in the country and increase its market share in the sector. The reason given for Orange paying over $268 million for TKR, is that it is aiming to become the popular choice among customers for combined services in the Romanian market. Orange will gain a controlling 54% stake from the Greek company OTE, most of which is owned by Deutsche Telekom. According to Orange, the deal gives TKR a value exceeding $590.5 million. The transaction is subject to normal regulatory scrutiny and is expected to be completed in the second half of 2021. TKR, being the second largest fixed line provider in the country, achieved revenues of over $739 million in…

Best ways to fight robocalls

By Aiste Kryzanovske November 9, 2020

Robocalls calls have become a plague. It is estimated that Americans alone received more than 58.5 billion robocalls in 2019. While some robotic calls may be from legitimate sources, they can also be scams seeking to deceive or bully people to provide personal information.

Early on, robocalls were easy to detect and ignore because the calls came from an area code you did not recognize. However, the scam has become much more sophisticated with the increase in Voice over Internet Protocol (VoIP) dialing, which makes it relatively easy to “spoof” a phone number so that the caller ID shows a different number than the one actually calling.