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Guides & Tips

Virtual PBX: What are its Benefits and Limitations?

By Gisele Dahis October 30, 2017

Whether you are a newcomer in the business world or an established business owner that is struggling to maintain efficiency, low operation costs, and a strong phone system, switching your traditional phone system to a virtual PBX may be the best solution. Virtual PBX, which stands for Private Branch Exchange, is an advanced budget-friendly, easy-to-use phone system that is accessible from anywhere. The system transmits calls via the Internet and usually only handles inbound calls. It also enables businesses to route and forward their incoming calls, create automated greetings and more. In the past PBX used the PSTN (Public Switched Telephone Network) technology for the operation. Nowadays, it uses the VoIP (Voice over Internet Protocol) technology that is owned and maintained offsite by a VoIP service provider. Virtual PBX is an ideal solution for small business with up to 10 employees and which typically have low-volume telephone traffic. Advantages of Virtual PBX systems:…

SS7 vs VoIP: The Past and Future of Communications

By Alex Pritsert October 30, 2017

When we talk about the future of corporate communication networks, most experts point to VoIP technology as the future. However, many companies still opt for older platforms that, although offering fewer features, can still be quite reliable. The most famous of them goes by the name of SS7. But what are the fundamental differences between VoIP and SS7? In this article, we will examine what each of these technologies does, their advantages and disadvantages, and in what situations they present themselves as the best options for the communication structure of companies around the world. SS7: An old technology, but it may still be necessary SS7 is the abbreviation for Signalling System 7: a digital network dedicated and used for initializing and controlling voice calls. Each signaling point on the SS7 network is uniquely identified by numeric point code. These are loaded in signaling messages exchanged between signaling points in order…

Guides & Tips

VoIP System: What Benefits Can it Bring to Your Business?

By Carlota Vilalva October 30, 2017

Business owners are always looking for different ways to cut costs and increase their profits. So, if you own a big or small company, you are surely not an exception and know that every cent makes a difference when it comes to the balance sheet. That is why, when an opportunity to reduce your phone bill comes up, it is imperative to grab it. This is where Voice over Internet Protocol (VoIP) comes in. This technology allows your voice to travel via the Internet by transforming it into a digital signal. When this signal arrives to the person you are calling, it is converted back to the traditional phone signal, making the conversation possible. Among the numerous advantages that VoIP can offer your business is the enabling of free local or international calls through the web. There are a few VoIP providers that put limits on their service, like only…

Market Trends

5 VoIP Trends to Keep an Eye On in 2017

By Carlota Vilalva October 30, 2017

After realizing the advantages that Voice over Internet Protocol (VoIP) can bring through, especially associated with budgets, an ever-increasing number of organizations and companies are shifting to Internet telephony services. With VoIP technology advancing at full speed, the industry is expected to grow even more this year. In view of that, providers and consumers should wisely take into consideration the following 5 VoIP trends that will define the industry in 2017. 1) 5G is around the corner Even though the imminent move from 4G to 5G technology is unlikely to occur before 2020, providers will surely start talking and making noise about it in 2017. The incorporation of 5G will bring far more benefits than just an upgrade to faster speeds. It will completely revolutionize how carriers deliver communications. Although this may not affect the speed and safety of VoIP in the office, it will bring many benefits for people…

Market Trends

Why Your Employees Need a Mobile-First Communication Platform

By Gideon Hack August 12, 2024

In today’s fast-paced digital world, businesses must adapt to mobile-first communication platforms to stay competitive. These platforms enhance flexibility, collaboration, and employee engagement by prioritizing mobile device usability, offering tools like instant messaging and video conferencing. With benefits like cost savings, improved customer service, and scalability, mobile-first platforms are essential for modern business success.

VoIP Fundamentals

The Economics of VoIP: The Cost Benefits of Switching to VoIP

By Gideon Hack May 27, 2024

VoIP offers significant cost savings for businesses by reducing infrastructure, call, and maintenance expenses. It also improves efficiency with features like voicemail-to-email and video conferencing, all at a minimal cost. Additionally, VoIP is highly scalable and easy to expand, making it ideal for growing businesses.

VoIP Fundamentals

Top 10 best SIP trunking providers

By Aiste Kryzanovske November 13, 2023

With a myriad of options available, choosing the right SIP trunking provider can be daunting. That’s why we’ve compiled a comprehensive list of the top 10 best SIP trunking providers. This article provides an overview of key features, reliability, scalability, customer support, and pricing models. It gives you the necessary information to make an informed decision to transform your business communication infrastructure with this information.

VoIP Solutions

Enhance business communications with Talkroute’s unparalleled phone system

By Aiste Kryzanovske July 17, 2023

In today’s fast-paced business landscape, effective communication is crucial to success. Talkroute offers a comprehensive virtual phone system that allows businesses to manage calls, texts, and meetings seamlessly. With its user-friendly interface and robust features, the phone system eliminates the need for expensive on-site equipment, making it an attractive solution for businesses of all sizes. In this article, we will explore what Talkroute is, its unique selling points, and the benefits it brings to businesses.

VoIP VPN – Protecting your phone calls and data

By Aiste Kryzanovske March 27, 2023

When it comes to the security of your business, you can’t afford to take any chances. But what are the best ways for you to protect your data and make sure your employees are safe? One way is by using a Virtual Private Network (VPN). With more and more employees working from home, many IT professionals may decide to route Voice-over-IP (VoIP) traffic together with the user’s other data through a VPN. Using a VPN for VoIP calling provides additional levels of security and privacy, assisting both in-house and remote workers in remaining secure. What is a VoIP VPN? Simply explained, a VoIP VPN will build a secure tunnel through which all of your VoIP communications will traverse. As a consequence, you’ll be able to circumvent firewall limitations and make calls in a secure manner. Additionally, this type of service will conceal your actual IP address and allocate a…

The ultimate checklist of cloud communication features

By Aiste Kryzanovske September 5, 2022

VoIP, or voice-over-internet-protocol, allows businesses to stay connected while also providing a variety of useful cloud communication features when leveraging platforms such as PBXs, softphones and contact center software. VoIP has rapidly grown in popularity among organizations of all sizes. The reason why is simple: businesses seek less expensive ways to communicate without sacrificing efficiency and productivity. It is debatable which cloud communication platform features are the most significant. For our part, we strongly suggest these 20 features to get the most out of your business phone service. Automatic Call Distribution – Businesses with a significant number of incoming calls utilize automatic call distribution (ACD) to route calls to specified agent groups or people. Call Analytics – The collection, analysis and reporting of incoming and outgoing call data to improve performance and the customer experience is known as call analytics. This process is carried out in real time. Also key…