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Week #16
News Roundup

A quick roundup of the news in Telecoms | Week #16

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Messaging apps urge UK government to rethink online safety bill The heads of messaging apps including WhatsApp and Signal have written an open letter urging the UK government to reconsider its proposed internet law. The Online Safety Bill, which is presently being debated in the House of Lords, would provide the government with broad powers of censorship over all digital speech and information. The letter says that the measure might damage end-to-end encryption, allow indiscriminate monitoring, and fundamentally destroy communication security. The top executives of the firms say that there can be no “British internet,” and that the measure should be revised to encourage more privacy and security. Read the full article. AT&T to be the exclusive mobile carrier for US MVNOs The US National Content & Technology Cooperative (NCTC) has signed a deal with AT&T making it the exclusive mobile carrier for almost 700 small and mid-sized independent cable…

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VOIP SMS
VoIP Fundamentals

Sending SMS over VoIP? Here’s How and Why

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Text messaging is one of the most prevalent forms of communication in today’s society. With over 10.9 billion mobile connections globally, adding text messaging into your business operations may no longer be an option, but a must. With so many people using text messaging, it’s important that you don’t ignore this powerful tool for reaching out to customers and prospects. How does VoIP SMS work? Texting over VoIP is an important component of future corporate communications. Businesses can utilize text messaging as a communication and marketing medium if clients opt in and supply a mobile phone number. This is a more affordable and secure option than regular cell phone subscriptions and text messaging, plus it’s simple to set up too. The majority of the time, VoIP texting functions are quite similar to VoIP calling. You must obtain a DID number that supports SMS and download an app or utilize an…

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Week #15
News Roundup

A quick roundup of the news in Telecoms | Week #15

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Telgorithm launches a new product feature dubbed Time Routing Telgorithm, an A2P text messaging API provider, has introduced Time Routing, a novel product feature that enables enterprises to better manage queued A2P messages. Businesses may use this tool to plan communications in advance, cancel them, or “expire” queued messages that are no longer required owing to time constraints on a per campaign basis. In particular, for high-volume and time-sensitive SMS/MMS initiatives, this capability enables enterprises to better manage A2P communications and save expenses. In addition to Telgorithm’s current Smart Queueing and Message Prioritization functionalities, Time Routing is provided with the API at no additional cost. Read the full article. Sinch announces strategic collaboration with Salesforce Sinch, a cloud communications supplier, has established a strategic partnership with Salesforce. Sinch will be a critical provider for Salesforce’s worldwide SMS delivery operations and will supply Salesforce and its global client base with enterprise-grade…

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DIDWW
Telecom News

DIDWW to feature its innovative Voice and SMS services at ITW 2023

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Efficient communications are essential to keep people connected and businesses thriving in today’s fast-paced digital world. DIDWW, a leading provider of premium quality VoIP communications, two-way SIP trunking and SMS services, has announced its participation in International Telecoms Week 2023, the world’s largest event aimed at bringing together global leaders in the telecoms and digital infrastructure industries. The 16th annual edition of ITW is scheduled for the 14-17th of May in Washington, DC, and provides visitors with a comprehensive range of connectivity solutions under one roof. With 6,000 attendees, over 2,000 companies and more than 120 expert speakers, ITW 2023 offers an ideal platform for professionals to meet and network with influential leaders, innovators and decision-makers in the field of telecommunications. During this upcoming event, DIDWW is set to showcase the latest advancements to their powerful two-way SIP trunking solution, A2P and P2P SMS, and other innovative VoIP services. With…

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SMS
Telecom News

SMS conversations with brands are a growing trend among consumers

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Attentive’s State of Conversational Commerce Report indicates that consumers are increasingly comfortable interacting with brands, as long as they perceive value. The report surveyed over 8,000 consumers from the US, Canada, the UK and Australia and found that 91% of those questioned have opted into the SMS program of at least one brand, or are interested in doing so. Conversational commerce refers to interactive, people-driven experiences that support the entire customer buying experience, from awareness to post-purchase. The report showed that conversational commerce has been widely adopted in the shopping journey. This approach presents an opportunity for brands to engage with customers and close a revenue gap through personalized, immediate attention. The majority of respondents (88%) would engage in a two-way conversation with a brand about a product, and 87% would reach out to resolve a checkout issue. The report also found that consumers were willing to spend…

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AVA Energy
Telecom News

Nokia unveils enhanced AVA Energy efficiency software for CSPs

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Nokia has released an update to its AVA Energy efficiency software, which now features improved algorithms and power-saving strategies, allowing communication service providers (CSPs) to achieve significant reductions in electricity use in their networks.   The enhanced Nokia AVA Energy efficiency tool’s improved machine learning algorithms will allow CSPs to reduce power usage in their data centers, as well as network base stations, batteries and air conditioning units in telecom networks.   Based on customer testing, Nokia AVA Energy efficiency software can reduce power use by up to 30%, which is an increase of around 10% from the original program. The upgraded solution enables operators to automatically shut down idle and underutilized equipment using algorithms. It also offers the possibility to entirely disconnect gear through remote power control modules.   Businesses use Nokia’s AVA Energy efficiency software to reduce overall energy costs while addressing environmental sustainability issues in their operations.…

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VoIP VPN

VoIP VPN – Protecting your phone calls and data

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When it comes to the security of your business, you can’t afford to take any chances. But what are the best ways for you to protect your data and make sure your employees are safe?   One way is by using a Virtual Private Network (VPN). With more and more employees working from home, many IT professionals may decide to route Voice-over-IP (VoIP) traffic together with the user’s other data through a VPN. Using a VPN for VoIP calling provides additional levels of security and privacy, assisting both in-house and remote workers in remaining secure. What is a VoIP VPN? Simply explained, a VoIP VPN will build a secure tunnel through which all of your VoIP communications will traverse. As a consequence, you’ll be able to circumvent firewall limitations and make calls in a secure manner. Additionally, this type of service will conceal your actual IP address and allocate a…

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Week #12
News Roundup

A quick roundup of the news in Telecoms | Week #12

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Premium smartphones account for over half of global handset revenues in 2022 According to Counterpoint Research, higher-priced smartphones – those costing more than $600 – accounted for 55% of entire handset revenue in 2022. This is the first time that premium market revenue has accounted for more than half of the worldwide smartphone market. In 2022, revenue attributed to handsets costing $1,000 or more increased by 38%. Apple did well in the premium market, rising 6% year on year and accounting for three-quarters of overall sales in the sector. With more OEMs producing foldable devices in the luxury market, Android smartphones might experience a fresh wave of growth in 2023. Read the full article. Vonage launches no-code video conferencing solution for businesses With the introduction of Vonage’s Meetings API, companies now have a developer-free method of integrating video conferencing into their websites or platforms. The no-code, customizable API is designed…

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Cybersecurity Readiness
Telecom News

Organizations’ cybersecurity readiness is troubling, says Cisco

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According to Cisco’s first-ever Cybersecurity Readiness Index, just 15% of global organizations are rated to have the ‘Mature’ level of preparation required to be resistant to current cybersecurity hazards. The index illustrates where organizations are succeeding in cybersecurity preparedness and where deficiencies may worsen if global business and security leaders do not act.   The analysis assesses a company’s ability to sustain cybersecurity resilience in the face of new threats, and includes 19 distinct solutions across five basic pillars: identity, devices, networks, application workloads and data. In a poll of 6,700 private sector cybersecurity leaders from 27 markets, participants were questioned as to which of these technologies they had installed and the current stage of deployment. Businesses were then divided into four readiness stages: beginner, formative, progressive and mature.   More than half (55%) of companies polled worldwide are in the Beginner (8%) or Formative (47%) stages of cybersecurity readiness,…

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Fusion Connect
Telecom News

Fusion Connect launches new features for MS Teams Calling Service

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Fusion Connect, a global Managed Communication Service Provider (MCSP), has announced the availability of new Microsoft Teams Calling Service features. These enhanced capabilities are intended to turn Microsoft Teams into a full business phone system, improving collaboration and productivity for mid-market and corporate businesses in the United States and throughout the world. The newly added features include compliance call recording, a receptionist/attendant console and IT Service Management (ITSM) integration. These features are in addition to those revealed by Fusion Connect in December 2022, which include business continuity, a simpler administrative site and employee productivity tracking. The enhanced features are now accessible in additional countries in Europe, Latin America and the Asia-Pacific region, offering organizations a more complete and simplified solution. With these new features, organizations can make the most of their Microsoft 365 investment while also benefiting from critical collaboration, continuity and workforce management tools. Compliance call…

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