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Broadband users face the most disruptions during peak hours, particularly at 11 am on Fridays or Wednesdays, according to a recent survey. The study pinpointed additional vulnerable time slots between 6 pm and 9 pm, 2 pm and 3 pm, and 10 am. The primary culprit for disconnections, as reported by users, is broadband provider outages, accounting for a majority of the incidents. Other contributors include power cuts (42%), planned maintenance to external cables (18%), and router issues (17%).

DIDWW, a leading telecom operator delivering top-tier SIP trunking and SMS services for businesses and telco carriers worldwide, has recently secured their membership of the Pacific Telecommunications Council (PTC). As a global non-profit organization dedicated to advancing information and communications technology (ICT) in the Asia-Pacific region, the PTC has 3,500 representatives from over 40 countries and more than 150 member companies.

A recent report by the Fiber Broadband Association (FBA) reveals that fiber internet has now reached over half of U.S. households, surpassing 51.5% of primary homes. The survey, conducted by RVA LLC Market Research and Consulting on behalf of FBA, highlights 2023 as a record-setting year for annual fiber-to-the-home growth, with network operators connecting an unprecedented nine million new homes.

In a groundbreaking development, Casa Systems, a prominent fixed and mobile vendor, showcased its prowess in extended spectrum (ESD) DOCSIS 4.0 technology. The company revealed that its virtual converged cable access platform (vCCAP) and Remote-PHY solution seamlessly integrate with third-party DOCSIS 4.0 cable modems, marking a significant milestone in the industry.

EXA Infrastructure, the largest dedicated digital infrastructure platform connecting Europe and North America, today announced the extension of its network in the Mediterranean, linking Crete with mainland Greece via a second diverse submarine route as part of its ongoing strategic investment to accelerate its customers growth.

The Advertising Standards Authority (ASA) has ushered in stricter guidelines on mid-contract price changes in telecommunications, increasing the burden of clarity for operators. Historically, telecom contracts often obscured potential price fluctuations, misleading customers with allusions of fixed prices. These deceptive tactics, often rooted in fine print legalese, have necessitated ASA’s initiative for more transparent advertising. With Broadband and mobile contracts especially susceptible to annual adjustments, providers must alert customers clearly about prospective changes.

Magenta Telekom collaborates with Mavenir, deploying a Cloud-Native IMS solution for advanced voice services like VoLTE and VoWi-Fi, supporting 5G Voice and WebRTC. Snom introduces the C620 DECT conference phone, offering a cordless solution with HD audio quality, wireless microphones, and flexibility for varied environments. CallTrackingMetrics unveils LeadReactor for outbound calling and enhances Zoom integration, optimizing agent productivity. Apple surprises with plans for RCS support on iOS, aiming to improve interoperability between Android and iPhone users,

Ericsson, Vodafone, and Qualcomm Technologies recently pioneered data transmission via RedCap on a European network for the first time, unlocking a more streamlined, efficient mode of connectivity for IoT and other devices. Tested on Vodafone Spain’s 5G platform, the Ericsson’s RedCap technology enhances connectivity potential while providing economic and efficient data transmission. Furthermore, the demonstration introduced a new technology, New Radio Light, for extending battery life of customer devices.

Gartner forecasts a huge 20.4% increase in public cloud services expenditure by 2024, hitting an astounding $679 billion. This surge in spending could be primarily driven by business needs and innovative technologies like generative AI. Interestingly, all cloud market segments Gartner monitors are set to grow, with Infrastructure-as-a-service (IaaS) leading the pack at 26.6%. That said, as the cloud market evolves in response to business outcomes, non-technical issues such as cost, privacy, and sustainability are crucial considerations for an effective GenAI deployment.