Maxis and Huawei collaborate to advance 5G in Malaysia, launching a Joint Innovation Centre. Telecom Italia exits Inwit, selling its final stake for €250 million. Oracle partners with AT&T to integrate IoT connectivity into its platform. TalkTalk secures a £400m lifeline amid financial struggles and leadership changes.
Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, is excited to announce that MINDD, a Dutch medical technology company, has selected Sinch to develop an advanced AI-driven solution to safely pre-triage patients, significantly alleviating the overwhelming burden on medical practices.
8×8 has launched AI-enhanced features for its cloud contact center and unified communications platform. These new capabilities focus on improving customer satisfaction by enhancing self-service and enabling agents to handle complex queries effectively. However, delays in feature rollouts could harm 8×8’s competitive position and market reputation.
Vodafone launches LTE-M, an LPWAN technology for IoT devices with low data and power needs. Converge ICT partners with Ribbon to triple its fiber network capacity. Nokia partners with BxA to enhance its Network as Code platform for healthcare applications. Hayo launches a global IoT platform for MNOs and enterprises, enhancing efficiency and connectivity with cloud-native technology and AI.
Bharti Airtel is re-farming its mid-band spectrum to handle increased 5G network traffic. By reallocating spectrum from 4G services, Airtel aims to support growing 5G demands. This strategic move enhances both Standalone and Non-Standalone 5G modes, offering better connectivity and paving the way for innovative VoIP solutions across India.
NVIDIA unveils the AI Foundry and NIM inference microservices to revolutionize AI applications for enterprises. Leveraging Llama 3.1 models, these services enable businesses to create customized generative AI tools. With scalable computational resources and collaboration with cloud providers, NVIDIA aims to enhance AI strategies for enterprise-specific needs and innovative solutions.
SonicWall’s CSE is offering secure, cost-effective remote and internet access for cloud migrations. Alphabet is negotiating to acquire cybersecurity firm Wiz for $23 billion. Cresta’s 2024 State of the Agent Report shows U.S. contact center agents are enthusiastic about generative AI. Spanish trade unions have accepted Zegona Communications’ revised workforce reduction plan for Vodafone Spain.
Sinch unveils Sinch AI, revolutionizing customer engagement with AI-powered tools in its Customer Communications Cloud. This innovation promises smarter, safer, and more efficient communication, setting a high standard in the competitive market. Sinch AI enhances marketing, support, and security, allowing businesses to deliver exceptional conversational experiences and maintain robust customer relationships.
Remote work and digital nomadism are booming, and VoIP keeps globetrotting professionals connected. This article explores how VoIP offers cost-effective, flexible calling and a variety of features like video conferencing and instant messaging. Popular tools like Zoom, Skype, and WhatsApp are explored, highlighting their strengths for travellers and remote workers. The article concludes by emphasizing how VoIP empowers seamless communication and collaboration from anywhere in the world.
A significant data breach at AT&T, impacting nearly all wireless customers, has exposed call and text message records. The 2022 breach highlights vulnerabilities in telecommunication security, emphasizing the need for VoIP engineers to implement robust measures.
