There are a few things that are as challenging and thrilling as running your own business. But owning a business is also a big responsibility. Today’s markets are highly competitive and there are numerous experienced business owners who might intimidate you with their knowledge and work experience. In every business, your communication with customers is often the most important component of your success. Direct communication allows you to explore your customers’ habits and interests, but most importantly, build relationships with them. You might think that Internet telephony only benefits larger enterprises, but that is simply not true. In fact, small businesses, especially startups, can greatly benefit from the extra freedom, flexibility and lower costs that an Internet phone service offers. VoIP has helped small businesses improve their phone call handling by 67%, message management by 63% and remote work by 57%. Why Hosted VoIP? There are many good reasons to…
Verizon launches Verizon 5G Edge with Microsoft Verizon has partnered with Microsoft to introduce the aptly named Verizon 5G Edge with Microsoft Azure Stack Edge cloud computing platform, fulfilling their stated commitment when they announced their cooperation last October. The platform can provide corporate clients with an on-premises, private edge compute solution that supports the ultra-low latency necessary for real-time enterprise applications. The collaboration with Microsoft provides 5G Edge to companies, lowering latency at the edge and allowing important, performance-sensitive applications to respond more rapidly and effectively. Read more at: https://tinyurl.com/8bz3rwdf FCC warns about fake broadband subsidy website The Federal Communications Commission (FCC) alerted the public about the discovery of a website that fraudulently promised to enroll customers in the agency’s Emergency Broadband Benefit (EBB) Program and encouraged individuals who visited the site to take precautions against fraud. A website named WiFi Freedom USA mimicked the government’s sign-up page, offering…
It has been announced that Evolve IP has increased the worldwide coverage for its Evolved Office UC and Teams Enterprise Voice products. Their program allows the company’s clients to acquire and port local numbers, as well as to have access to international and domestic telephony in 10 more countries. China, Japan and the Philippines in the Asia Pacific area, as well as Brazil, Mexico and Ecuador in Latin America, are some of the centerpieces of this recent development. Up to this point, Evolve IP has replaced PSTN services in over 40 countries and has inbound/toll-free calling capabilities across more than 50 nations. Business SMS, Recording & Analytics, Contact Center, Multi-level Auto Attendants, Advanced Hunt Groups, Overhead Paging, Receptionist Clients are just a few of the capabilities that Evolve IP’s communication solutions provide to Microsoft Teams and Cisco Webex Collaboration. Scott Kinka, Chief Strategy and Innovation Officer at…
SIP trunking is conquering the business world. However, some still do not know exactly what SIP services are, how they work or what to expect from them. We want to explain some essential aspects of this service, so in this article we will examine what SIP trunking is, what its benefits are and introduce you to the most popular SIP trunking providers on the market. SIP Trunking definition SIP or Session Initiation Protocol is a way to carry through voice over IP (VoIP) calls. It is an application layer protocol for real-time audio and/or video sessions between two endpoints. To put it simply, SIP is a technology that originates, maintains, modifies, and terminates call sessions over an IP network. Basically, SIP trunks are the virtual version of analog telephone lines. When using SIP trunks, a SIP provider connects one or multiple channels to a Private Branch Exchange (PBX), giving users…
Virgin Media expands its gigabit network Virgin Media has successfully upgraded 1.5 million additional premises to DOCSIS 3.1, allowing users to achieve internet speeds exceeding one gigabit per second. Over half of the 15.5 million subscriber homes in the UK may now get gigabit services thanks to this latest initiative. The network improvements were made at a variety of sites around the United Kingdom, including cities such as Bournemouth, Bristol, Northampton, Southampton, Wolverhampton, Wigan, and York. VMO2 will continue to roll out DOCSIS 3.1 improvements throughout the rest of its network, after earlier stating that they will have updated their whole footprint by the end of 2021. Read more at: https://tinyurl.com/hj4emdmf Avature in partnership with DIDWW Avature has teamed up with DIDWW, an international telecom operator that offers high quality VoIP services. By using DIDWW’s two-way SIP services, Avature will be able to maintain continuous communications and worldwide connection across…
Lumen to sell its Latin American business Lumen Technologies has signed an agreement to sell its Latin American business to infrastructure investment company Stonepeak for $2.7 billion. This deal comes from Lumen’s goal of freeing up more cash for its future growth plan. This transaction is expected to be completed in the first half of 2022. After the sale has been completed, Lumen’s Latin American division will become an independent subsidiary of Stonepeak, continuing with the current management team. Despite the sale, Lumen will not sever ties with the subsidiary, as the operator plans to maintain a strategic relationship with the new company. Read more at: https://tinyurl.com/4728y9f Verizon signs a deal with US Air National Guard Verizon’s Public Sector business entered into a second agreement with the US Department of Defense (DoD). The latest $78.8 million contract is to help the Air National Guard (ANG) modernize their network services. Under…
Dish and AT&T strike a $5 billion network deal Dish has signed a mobile network services agreement with AT&T worth more than $5 billion over the next ten years. In accordance with the MVNO and the national roaming agreement, Dish’s mobile phone brands will use the AT&T network. When the operator’s 5G service commences, the mobile brands will use AT&T’s infrastructure for roaming in areas where it does not currently have coverage. With this deal, Dish replaces T-Mobile US as a partner in the wholesale network, and it is likely that the network operator will not suffer significant financial losses due to one of its competitors. Read more at: https://tinyurl.com/3fuxje7k Cox Business launches Net Assurance to help small businesses Cox Business has released Net Assurance, a new service aimed at small businesses to protect them from losing their Internet connection during outages. If the Internet loses its wired and private…
Spain’s leading telecommunications group, Telefónica, has announced the sale of a controlling stake in its fiber network in Colombia to a global investment company KKR. With the sale of this majority stake, the telecommunications company expects to reduce its debt by $169 million. As part of the agreement, KKR will hold 60% of the shares in the new Colombian fiber company, and Telefónica will retain the remaining 40% and contribute its existing fiber assets in the country. The new company will start operating with a fiber-to-the-home (FTTH) network, covering 1.2 million locations in 50 cities and municipalities and serving 380,000 customers by the end of the first quarter 2022. In three years, their goal is to reach 4.3 million sites in almost 90 cities. The deal between Telefónica and KKR values the new company at $500 million. This entity will be the first independent Colombian open access wholesale…
Snom, the top brand for modern IP telephony, has become the first end device manufacturer to integrate its own provisioning app into the new innovaphone PBX dashboard. Configuration data for any Snom device docked at the innovaphone PBX can now be synchronised directly with Snom’s SRAPS (Secure Redirection and Provisioning Service) via a secure interface. Auto-provisioning files from the innovaphone PBX are stored there and made available for each port. This enables innovaphone’s administrators to operate Snom phones at a locally installed innovaphone PBX in ‘zero-touch’ mode using an app. Innovaphone launched its new app store following the release of Version 13r2 of its internationally known PBX system. The store gives partners and customers direct access to useful apps and functions that are part of the communications platform – and is setting new standards for the integration of IP end devices like Snom’s. In the sense of personalising…
Google Cloud and Ericsson team up to deliver 5G and Edge cloud solutions for telcos The two tech giants – Google Cloud and Ericsson – have come together to jointly develop 5G and edge cloud solutions to help communications service providers (CSPs) digitally transform and unlock new enterprise and consumer use cases. Google Cloud and Ericsson are developing new solutions at Ericsson’s Silicon Valley D15 Labs, a state-of-the-art innovation center where advanced solutions and technologies can be developed and tested on a live, multi-layer 5G platform. Thomas Kurian, CEO at Google Cloud, said that organizations have a tremendous opportunity to digitally transform their businesses with 5G, using cloud capabilities like artificial intelligence and machine learning at the edge. Read more at: https://tinyurl.com/2c5sez86 DIDWW implements the STIR/SHAKEN technology The global telecommunication services provider, DIDWW, has implemented caller ID authentication through the STIR/SHAKEN set of standards. These standards act as the framework…