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Guides & Tips

Why do businesses need vanity numbers?

By Rugile Bertule October 31, 2018

Nowadays, there is a strong movement towards online marketing. However, the phone number will always remain an essential business identifier, and is often the first real contact that a customer has with a business. A vanity number has been proven to be an effective technique for making the right impression with your customers and adding visibility to your company, forming an integral part of a successful company branding strategy. What is a vanity number? A vanity (also called ‘golden’ or ‘special’) number spells out a specific word or a phrase when using a phone dial pad, or consists of a distinct sequence of digits, such as repeated digits or special number combinations. These are easy to remember phone numbers, such as 1-800-LAWYERS, 1-212-NYPIZZA, or 1-888-2477777. If you are in the process of considering a vanity number for your business, voip.review is here to help you make up your mind by…

Telecom News

Singtel launches their Liquid Infrastructure platform for businesses

By Rugile Bertule October 11, 2018

Singapore’s leading telecommunications company, Singtel, has launched their cutting-edge network automation platform called Liquid Infrastructure. The platform is designed to help enterprises configure their networks, bringing deployment control and agility to the next level. Singtel presents Liquid Infrastructure as the ideal solution to ease the digital transformation process for companies, and at the same time helping to manage their network resources, saving time and money. “With Liquid Infrastructure, Singtel revolutionises the way network services are delivered to enterprises. We have integrated software-based network services to this platform to provide a versatile, robust and scalable solution that delivers critical network services where and when they are needed. By having the control of connectivity in the hands of our customers, we facilitate their transformation to the digital era through a superior and more agile network deployment and management experience,” said the Vice President of Global Products at Singtel’s Group Enterprise,…

People & Interviews

Meet Laimis Abakas – The Sales Star Who Met the Love of his Life at DIDWW

By Rugile Bertule July 4, 2018

More than 7 years ago when Laimis joined the DIDWW team, he did not have an extensive knowledge of telecommunications. However, his tenacity, people skills, and excellent grasp of the English language landed him the position of an Account Manager. Today, thousands of phone calls, emails and meetings later, he has become one of the key people in charge of Business Development at DIDWW. Laimis can close deals like no other employee, and, as a demanding mentor, his trainees tend to follow in his footsteps and also become successful sales people. Currently Laimis is enjoying his new role as a father to the cutest 8-month-old girl Eivina, and most of his free time is dedicated to his family. He still enjoys a game of basketball with his friends or playing video games – bearing significant responsibilities at work requires some relaxing time off. Read the full interview with Laimis below…

Telecom News

Legal battle over Alexa between Amazon and VoIP-Pal

By Jonathan Simon June 19, 2018

After suing Apple over patents infringement VoIP-Pal is determined to launch the exact same process with Amazon. The lawsuit has been filed in Nevada, and is focusing and Amazon’s cloud-based virtual assistant, Alexa, especially on its calling and messaging services. The Washington-based company blames Amazon for using the very same four patents that it is suing Apple for. In Amazon’s case, the technology is used to make function voice and video calls or voice messages. Voip-Pal is trying to make profits from patents they own that are based on VoIP technology. The CEO of Voip-Pal, Emil Malak said, “After investigating Amazon’s Alexa platform and Echo line of products our technical team has concluded that the calling and messaging functions infringe our patents. Amazon’s foray into communications seems to be part of a larger trend of giant corporations battling for market dominance by offering Internet-based communication products that integrate with traditional…

People & Interviews

Communicating with the world: Lina Zaboras, CEO of DIDWW

By Gideon Hack January 30, 2018

Fundamentally, Lina Zaboras is a people person. First thing every morning, the CEO of DIDWW devotes her time in walking through the company offices and taking the pulse of the team, because, as she says, “to us, relationships are everything, and only by developing personal connections, can we make a difference.” DIDWW views its staff as the distinction that makes the company successful. “We don’t see ourselves as producing products; rather, our people develop solutions,” Zaboras points out. “Almost every customer has very individual requirements, and it’s only by having dedicated and knowledgeable staff who can properly understand their challenges, that they can be confident of receiving a communications solution that will meet their needs.” Lessons learned outside the business Lina Zaboras’ appointment as the CEO of DIDWW was somewhat unusual. While she had ample skills and determination to take the business forward, her professional background in languages and education was very far…

Telecom News

OrecX Turns Call Recording Feature into a Platform

By Carlota Vilalva November 9, 2017

“This call may be monitored and recorded for record-keeping, training and quality-assurance purposes,” is a message that probably all of us have heard before when calling a contact center. But once an agent answers the phone, we immediately forget that we are being recorded, after all, we will most likely never hear that call recording. For the Contact Center, on the other hand, that recording is extremely useful. It allows business to collect and analyze a set of data that enables them to improve and optimize their service. However, there is much more to call recording than the eyes can meet. Steve Kaiser, Co-founder and CEO of OrecX Open Source Recording, shows us that it is not only a great feature available thanks to Business VoIP and the Cloud, but a powerful tool to boost your business. Why do businesses use call recording? Businesses are aware that nowadays customer experience…

Market Trends

SIP Trunking Market to Grow at CAGR of 18.23%

By Gisele Dahis November 5, 2017

According to Technavio’s analysts, the Session Initiation Protocol (SIP) Trunking market is expected to grow at a compound annual growth rate of 18.23% by 2021. SIP Trunking is an Internet-based service that allows businesses to extend VoIP (Voice over Internet Protocol) telephony beyond the organization’s firewall without the need for an IP-PSTN gateway. It allows VoIP users to stay connected in local and long-distance calls to and from endpoints in the traditional phone network. The report ‘Global Session Initiation Protocol Trunking Market 2017-2021’, was based on detailed and reliable data gathered from an extensive research and an in-depth market analysis with inputs from industry experts. It provides a complete market and vendor landscape as well as a SWOT analysis of the key vendors and major factors that influence the market such as drivers, opportunities, and challenges. Session Initiation Protocol Trunking Market Driver: – The increasing adoption of cloud-based solutions is…

The Thriving Business of VoIP Services

By Gideon Hack October 31, 2017

VoIP (Voice over Internet Protocol) technology and VoIP services has allowed telephone operators to provide low-cost communications services in an ever-changing and developing global market. With VoIP technology, your voice can now be converted into a digital signal that travels over the Internet, which enables you to make phone calls directly from a computer, a smartphone, or a traditional phone connected to a special adapter. The introduction of mass-market VoIP services that use existing broadband Internet access, through which subscribers place and receive telephone calls in the same way as they would via the public switched telephone network (PSTN), began in 2004. Now, after 13 years, there are a number of successful VoIP businesses such as Vonage, Comcast, Time Warner, Charter, 8×8, Jive, MITEL, Broadvoice, OnSIP, Nextiva, and new companies are entering the market each day. VoIP services are targeted for individuals and businesses that want to stay connected with other people, families or…

5 Elements that Affect Voice Quality in VoIP Calls

By Carlota Vilalva October 30, 2017

Everyone that has experienced the impeccable voice quality of landline phones has certainly complained, at some point, about the quality of the sound during VoIP calls. Since the first Skype call was made, there has been lots of improvement in the quality and reliability of VoIP calls. However, there are still a few things that can influence the quality of your call. Here are the 5 main factors that have an impact on voice quality during VoIP calls and tips on what can be done to boost your calling experience: 1. Bandwidth is key Internet connection is the main factor that affects voice quality in VoIP conversations. The kind of bandwidth used for VoIP is crucial for a voice call system’s success. Dial-up connections are slower and consequently will not deliver the expected quality. On the other hand, broadband connections provide a much higher voice quality, as long as it is not being…

Top 10 VoIP Specialists to Follow on Social Media

By Gisele Dahis October 30, 2017

If you are working or interested in the VoIP technology industry and looking for some insights, tips, and trends on the market- then these are the 10 VoIP specialists in that you should be paying attention to on social networks. The slideshow below gives you a short biographical summary of each expert. For more information and links to their social media profiles, please scroll down. [cycloneslider id=”top-ten”] Jeff Keni Pulver – VoIP Market Specialist and Entrepreneur The North American Internet entrepreneur, Jeff Keni Pulver, is the co-founder of some of the best-known companies in the VoIP market, such as Free World Dialup, MoNage, Vonage, and the Zula application. As a well-known expert and pioneer in the VoIP market, Pulver is now hosting several events focused on the future of communication, including the use of bots. In addition, he has been investing in numerous startups related to the sector. LinkedIn: /in/jpulver…