Discover the transformative potential of Analytics 365 Call Analytics in optimizing call performance within any organization. Learn how this tool by Tollring digs deep into call metrics, uncovering lost revenue opportunities and enhancing customer service. It’s seamless integration with Microsoft products and user-friendly deployment makes it an invaluable tool in the realm of business communication.
Indosat Ooredoo Hutchison (IOH) discloses plans of selling its data centres to BDx Indonesia, brightening BDx’s footprints in the Indonesian market. This move plays to the advantage of BDx who already operates data centres in Asia, while strengthening IOH’s commitment to enhance Indonesia’s tech landscape. Secured by substantial banking funding, this development emphasizes the continuous growth in the telecom and IT sectors.
In the dynamic landscape of tech and geopolitics, Chief Information Officers (CIOs) face crucial challenges. In 2024, CIOs can embrace Generative AI, integrating it ethically to enhance customer experiences. Holistic Diversity and sustainable practices, such as adopting green IT, become imperative. Aligning processes for scalable growth through composability and bridging vision with execution underscore the transformative role of CIOs in fostering innovation, diversity, and eco-friendly solutions.
In a significant move aimed at creating a formidable force in the telecommunications industry, Dish Network and EchoStar have officially concluded their merger. The strategic integration combines Dish Network’s satellite, streaming, and mobile operations with EchoStar’s robust satellite business, realizing the vision of establishing a ‘global leader’ in both terrestrial and non-terrestrial wireless connectivity.
Embark on a festive journey with our 12 articles – one for each day of Christmas – exploring the dynamic realms of VoIP and the telecommunications sector. From unveiling the trends shaping the industry to enhancing professional communication skills and delving into the future of sustainable communications, each article offers a unique perspective on the evolution and impact of telecommunications.
In a groundbreaking trial, SK Telecom (SKT) and Thales have successfully tested the encryption and decryption of identity data on a 5G network, aiming to safeguard user privacy from potential quantum threats. The experimentation utilized Thales’ cutting-edge 5G Post Quantum Cryptography (PQC) SIM cards within a trial 5G standalone network environment provided by SKT.
In a strategic move set to revolutionize financial support in the telecommunications sector, Telin has joined forces with Lighter Capital, a financial ally renowned for fostering business growth. The partnership promises a tailored offer for businesses boasting a consistent Annual Recurring Revenue (ARR) of at least $200K, providing an opportunity to secure financing up to 50% of their ARR, capped at an impressive $4 million.
SpaceX’s Starlink project faced a setback this week as the Federal Communications Commission (FCC) voted 3-2 to maintain its decision to deny funding from the Rural Digital Opportunity Fund (RDOF). The initial award in late 2020 aimed to extend broadband coverage to nearly 643,000 premises in 35 states.
In telecom news, global circular solutions provider TXO bolsters its sustainability commitment by acquiring network decommissioning specialist Lynx UK, expanding its team and global presence. Meanwhile, the FCC strengthens rules against telemarketing abuse, aiming to protect U.S. phone subscribers from unwanted calls. Enreach introduces a Contact App Suite for enhanced business connectivity, integrating voice and call control with Microsoft collaboration tools. Additionally, Tollring unveils Record AI, an affordable cloud call recording solution democratizing AI automation for improved customer experiences across organizational scales. These strategic moves signal advancements in telecom sustainability, regulatory protection, business connectivity, and AI innovation.
Intelisys, a ScanSource company specializing in technology services and solutions, proudly announced its recognition as the 2023 United States and Canada Technology Services Distributor (TSD) Partner of the Year by Zoom Video Communications, Inc. This prestigious accolade was unveiled during the Zoomtopia Partner Connect event.
