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Ribbon Communications Inc., a leading global provider of real-time communications technology and IP optical networking solutions, has made a significant announcement regarding its collaboration with Beanfield, a major player in the Canadian telecommunications industry. Ribbon revealed that Beanfield is leveraging its cutting-edge solution, Ribbon Connect for Operator Connect, to enhance and streamline the deployment of Operator Connect for Microsoft Teams, a move aimed at modernizing and fortifying their networks.

The shift towards automation in communication service providers (CSPs) is somewhat paradoxical: while advancing in efficiency, it risks diminishing vital human interaction. A recent study by Omdia underlines this predicament, indicating that despite chatbots’ growing usage, consumers predominantly favor human contact, especially when seeking resolutions. Meanwhile, emails emerge as the main channel for consumer engagement, a revelation challenging cost-cutting efforts that bypass burgeoning automation.

Unveiling a battery and solar-powered 5G site in Texas, Ericsson demonstrates an innovative and eco-friendly approach to creating energy-smart network solutions. This next-generation site not only offers enhanced energy management, potentially trimming operational expenses and reducing energy consumption, but also hints at lucrative future revenue streams from selling excess power. As Ericsson continues to explore greener alternatives, it’s intriguing to see how telecom companies worldwide will adopt this sustainable model.

Nuacom, a Software-as-a-Service and telecom company providing complete Cloud Phone System solutions, has announced an extended strategic partnership with DIDWW. As a global telecom operator, DIDWW offers premium quality VoIP communication and SIP trunking services for businesses and telecom carriers. Through this partnership, Nuacom aims to significantly expand its global reach, enabling organisations to connect with customers and partners anywhere in the world. Leveraging DIDWW extensive coverage and vast network of virtual phone numbers (DIDs) in 81 countries, Nuacom will offer its customers a local presence in multiple geographies worldwide. This collaboration will ensure enhanced accessibility, seamless communication and cooperation across borders, driving international growth. In addition, Nuacom’s comprehensive collaboration with DIDWW enables the provider of Cloud Phone Systems to not only utilise DIDWW two-way Voice and SMS services, but also to take advantage of their robust outbound SIP trunking solution. DIDWW VoIP services, delivered over a private, global IP…

Industry expert Jonny Parkinson illuminates the landscape of telecommunications mergers and acquisitions amidst economic shake-ups and global tensions. Despite a dip in deal-making activity, recent predictions suggest a strategic surge in the back half of 2023. Drawing upon the resilience of telecom firms in the face of change, Parkinson underscores the potential offered by technologies like AI and cloud computing to maintain competitiveness, even encouraging alternative structuring concepts and careful due diligence for prospective M&A targets.

The race for 5G dominance in the US continues, with AT&T focusing on standalone 5G architecture and monetizing services like gaming and augmented reality. With a cautious approach to Fixed Wireless Access, AT&T targets legacy copper network customers while embracing sustainability, AI, and automation for better energy efficiency and environmental impact.